Beyond Philosophy
OCTOBER 12, 2016
Data is collected about our personal behavior everywhere. In a word: Personalization. The Era of Personalized Marketing is Here. I am making jokes, but to be honest, I am a fan of personalization. When you make something personal for a customer, you start to create an emotional relationship with your product or service.
Beyond Philosophy
DECEMBER 25, 2021
This new year also coincides with the 20 th anniversary of me founding my global Customer Experience Consultancy, Beyond Philosophy and publishing my first book on the subject, Building Great Customer Experiences (Palgrave Macmillan, 2002). What is Our Personal and Business Learning for The Year appeared first on CX Consulting.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Philosophy
DECEMBER 30, 2021
We did that on a recent podcast, thinking about what we learned professionally and personally this past year. . Twenty years ago, at this time of the year, I started my global Customer Experience consultancy, Beyond Philosophy, and published my first book on the subject, Building Great Customer Experiences (Palgrave Macmillan, 2002).
Beyond Philosophy
DECEMBER 19, 2017
They include: Personalization. It is the essential concept we tout at our global Customer Experience consultancy. I founded Beyond Philosophy in the UK back in 2002. My first work as a customer experience consultant was there. They know they don’t have the expert skills a consultant has. Time and Effort.
Beyond Philosophy
FEBRUARY 11, 2019
My company, Beyond Philosophy was named as one of the Best Management Consultancy firms in the UK by the Financial Times. When I started my global Customer Experience consultancy in 2002, I had not been a consultant. When I started my global Customer Experience consultancy in 2002, I had not been a consultant.
Beyond Philosophy
SEPTEMBER 17, 2020
Even if a person doesn’t consider themselves “fashionable,” they know there are things they would rather look at than other things. . They displayed many products on a 4′ x 4′ square and an 8′ x 8′ square, both in-person and on-screen. There is a universal appreciation of aesthetics.
Beyond Philosophy
APRIL 20, 2023
Expanding Too Quickly Around 2004, I made the mistake of thinking that my global Customer Experience Consultancy was about to experience rapid growth. At this point, I had done little more marketing for my Customer Experience consultancy than writing and marketing the books. They are gold…or, I should say, diamonds. Click here.
Expert insights. Personalized for you.
419 
Let's personalize your content