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Don’t Settle for Less: Join our Webinar and Boost Your Revenue Game with Omnichannel CX Suite Magic!

Hodusoft

Don't Settle for Less: Join our Webinar and Boost Your Revenue Game with Omnichannel CX Suite Magic! HoduSoft is coming-up with a webinar on “ How to Improve Your Business Revenue with Omnichannel CX Suite ”. The post Don’t Settle for Less: Join our Webinar and Boost Your Revenue Game with Omnichannel CX Suite Magic!

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Truth Webinar

Peter Lavers

Our founding director Peter Lavers will be participating in the next Truth Customer Loyalty webinar on 2 June, 2pm BST. You are invited to join Truth’s CEO Amanda Cromhout as she debates with Peter, who is a renowned Customer Management and Customer Experience consultant and influencer.

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Zapier Webinar First in New VirtualPBX Webinar Series

VirtualPBX

VirtualPBX is all about launches this month, and in keeping with that momentum, we are introducing our new webinar series, “VirtualPBX Feature Showcase!” ” These webinars will support current customers of VirtualPBX on VoIP basics, how-to’s, and best practices. Do More, Get More: Zapier Webinar.

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Join Our Webinar on the Future of Customer Experience: Five Predictions

Cisco - Contact Center

If your goal is to become more customer-centric, please join me in this insightful webinar where I will highlight the driving forces shaping the future of customer experience. Webinar Highlights. Join our 30-minute on-demand webinar today. To learn more about Webex Experience Management, click here.

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The Truth About Customer Journey Mapping

Speaker: Dave Seaton, CEO of Seaton CX

Join industry visionary Dave Seaton in this exclusive new webinar as he shares his process for creating compelling customer journey maps using his DARMA method! When crafted with precision and insight, journey maps emerge as powerful catalysts, transforming customer experiences and steering businesses towards profitable growth.

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Is Your Chatbot Really Just an IVR: Webinar Highlights

Fonolo

We think this question merits a deeper conversation, and it inspired our most recent webinar. We invited Jeremy Watkin, Director of Customer Experience and Support at NumberBarn to join Fonolo’s CEO, Shai Berger, in a discussion about chatbots and customer service. link] Watch our Full On-Demand Webinar to Get the Whole Story!

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Join our Webinar: Transforming the Contact Center with Artificial Intelligence

Cisco - Contact Center

Join Our Webinar. Join our webinar to hear my discussion with industry experts from Google Cloud and Quantiphi on how we’re partnering together to transform the contact center through artificial intelligence. We look forward to seeing you at our webinar. Additional Resources.

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Your Expert Guide to CX Orchestration & Enhancing Customer Journeys

Speaker: Keith Kmett, Principal CX Advisor at Medallia

Join Keith Kmett, Principal CX Advisor, in this new webinar that will focus on: Understanding CX Orchestration Fundamentals: Gain a solid understanding of what CX orchestration is, its significance in the customer experience landscape, and how it plays a crucial role in shaping customer journeys.

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Artificial Intelligence in Cloud-Based Solutions

Speaker: Rick Nucci, Co-Founder & CEO of Guru

Join Rick Nucci, Co-Founder and CEO of Guru, as he demystifies AI, explains how machine learning helps contact centers rather than replaces them, and demonstrates how to leverage this new technology to create innovative solutions. These advances initially gave the impression that automation will replace the human element.

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Turning Your Contact Center into a Profit Center by Leveraging Chat

Speaker: Tony Medrano, CEO of RapportBoost.ai

Join Tony Medrano, CEO of RapportBoost.ai By the end of this webinar, you will know: Why this new communication channel is effective with younger generations. Live chat as a communication channel has significantly grown in recent years as the leading digital contact method, according to J.D

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CCO + CMO: The Unstoppable Duo of Business Growth

Speaker: Rachel Orston, CCO of SmartRecruiters & Latane Conant, CMO of 6Sense

Join Higher Logic and two leading executives, Latane Conant, CMO at 6Sense, and Rachel Orston, CCO at SmartRecruiters, to get a firsthand look at how marketing and customer success teams can effectively partner to enhance CX and drive growth. Join us Thursday, August 25 at 12PM ET for this exciting webinar.

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The Democratization of Customer Success

Speaker: John Ragsdale, Vice President of Technology Research for TSIA

Join us on June 22 at 12 EDT for a webinar led by TSIA’s distinguished vice president of technology research, John Ragsdale. Join us to learn: How community enables adoption, expansion, and growth. One of the most visible changes to companies as part of this transformation is the advent of customer success.

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How Empathy, Creativity and Compassion Drive Results

Speaker: Rhonda Basler, Director of Customer Engagement, Hallmark Business Connections

Join Rhonda Basler, Marketing Director of Hallmark Business Connections, to make your brand genuine and make it stick. In this webinar you’ll learn: Why emotions drive your business, where to start and how to bring out the human side of your brand. 6 Ways to Make Your Employees More Human. 10 Ways to Humanize Your Brand.

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Why Your Contact Center's Success Depends on Conversational Automation in 2021 (Replay)

Speaker: Derek Roberti, VP Technology, Cognigy

Derek Roberti, VP Technology, North America at Cognigy, joins David Hadobas for this webinar replay to discuss the benefit and actions that can be taken with AI in 2021 to: Enable cost reduction, performance improvement, and new possibilities for customer communication. Is AI about to take over contact centers entirely?

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The Customer Continuum - Making Customer Journeys That Think Like We Do

Speaker: Jared Johnson, Director of Product Strategy, Kin + Carta

Join Jared Johnson, Sr. In this webinar, you will learn: The future of customer behavior and experience. This, along with the emerging societal norms and behaviors caused by the pandemic, means that we're long overdue for a CX overhaul. Principal Strategist of Kin+Carta, and learn how to modernize your customer experience.