retail Industry Presentation Sales Upselling 
ShepHyken
JULY 6, 2018
This week we feature an article by Natasha Postolovski who shares the idea of using sales contests to help motivate a higher level of customer experience at your organization. – Shep Hyken. Customer experience is the most important factor in the success of a retail business. Sales revenue. Choose your sales contest focus.
Pointillist
MARCH 22, 2018
90% of customer value for B2B businesses is obtained after the initial sale.’ – Marketo. JetBlue has in the past made as much as an additional $140million in revenue through its upsell program called ‘Even More Space.’. In this post, I take a detailed look at: What is upsell and cross-sell? Upsell Or Cross-sell?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechSee
JUNE 16, 2022
If you want to stay ahead of the game, follow them on Linkedin, Twitter, or YouTube or try meeting them at key industry events – their enormous impact is bound to become a catalyst for change in the space. Customer Management Practice is the analyst, advisor and industry network that helps companies turn customers into raving fans.
Quiq
AUGUST 24, 2021
Today, care IS commerce and, through natural automation, provides online retailers with unexpected opportunities to drive more revenue. Counterintuitive commerce is the practice of driving incremental revenue through initiatives and tactics traditionally associated with customer care and experience rather than sales and commerce.
Advertisement
If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
Beyond Philosophy
NOVEMBER 10, 2014
At times (more in the “old days” but every now and then it happens in present times) we’ve literally have been accused of “having religion;” i.e., believing in Customer Experience (CX) without proof and asked to show the value of CX. Your existing customers are far easier to upsell. So, the debate continues.
Hodusoft
AUGUST 9, 2021
One thing is clear, social media has significantly influenced the retail disruptor—e-commerce. Online retailers have sniffed the opportunity that social media presents, with many sprucing up their social media pages and opening up to the concept of social commerce. The key challenges faced by e-commerce companies are: .
Expert insights. Personalized for you.
180 
Let's personalize your content