Sat.Feb 12, 2022 - Fri.Feb 18, 2022

Remove pricing
article thumbnail

5 Top Customer Service Articles of the Week 2-14-2022

ShepHyken

The point is simple and well made: Chasing customers with low prices and discounts, is as the article points out, “… ultimately a race to the bottom in terms of cost.”. My Comment: This short article has statistic in the title that should be reason enough to make you want to read it.

article thumbnail

How to Choose the Best Process Server for Your Legal Documents?

CSM Magazine

Now, you obviously don’t want to go out of budget, but you certainly don’t have to compromise on the quality of service just for the sake of “low price”. A lower price may look attractive to you, but it will cause you several problems down the line.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Choosing a PBX Vendor: What to Look For

LiveVox

The endless acronyms, features, price points, and technical jargon can begin to blend together, leaving business owners unsure of which direction to take. Choosing the right PBX vendor for your contact center can easily become overwhelming.

article thumbnail

How to hire a call center

Global Response

In general, you’ll see prices between $0.98 – $1.75 With Global Resource, you can make sure you’re getting the exact services you need at a price that’s right for you. Some call centers may also charge per minute, so that you can pay for only what you need. The more minutes you pay for, the cheaper per-minute cost you’ll have.

article thumbnail

The Verint Experience Index: Retail

Retail customers value price above everything, but the importance of other factors varies for different brands. Reports of the death of in-store shopping have been greatly exaggerated. This year’s retail survey found that more than 60 percent of consumers start and end their journey by visiting a store.

article thumbnail

“Your Call Is Important To Us”

VirtualPBX

You can get a free demo if you aren’t sure, and that right there is worth the price of admission. Understanding the call queues meaning provides tools that no admin, team lead, or call center manager can do without, all the while helping improve the performance of the business and your agents.

article thumbnail

How to Give Superior Service When Selling Diamonds or Moissanite

CSM Magazine

Price your diamonds fairly. Price your diamonds and moissanite fairly and be willing to negotiate. There are so many factors to consider when buying moissanite and diamonds, from quality to price. This can include diamond color, diamond cut, diamond clarity and so on. Buying jewelry can be a daunting experience.

article thumbnail

Outrun Your Competition: Best Practices for Accelerating Sales Processes

Dig into our data-backed guide to learn: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention

article thumbnail

Best Practices for a Marketing Database Cleanse

This buyers guide will cover: Review of important terminology, metrics, and pricing models related to database management projects. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

article thumbnail

Sales Effectiveness: The B2B Sales Leader's Guide

You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention This guide is designed to help today’s B2B sales leaders ramp up their effectiveness in any economic environment.

article thumbnail

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

Customer satisfaction has become more important than price or any individual feature. In today’s hyper-competitive market, every business must become a customer experience-first business. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

article thumbnail

6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.