UJET

SEPTEMBER 29, 2017

After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier.

Contact Center 56

Contact Center Customer Support 56

LiveChat

SEPTEMBER 5, 2018

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. Here are the most common types of demos , with a few SaaS examples.

Inbound sales 48

Inbound sales Sales CRM Advertising 48

aircall

FEBRUARY 16, 2018

In our winning Demo Jam presentation, you can see just how easy it would be to: Set up local phone numbers for a new regional office. Add context to a live call via comments and tags. Schedule your personalized demo today. Connect your phone to Salesforce and set call logging rules. Or, better yet, we’ll come to you.

Call Logging 48

Call Logging Call Center Metrics Personalization 48

Cisco - Contact Center

JANUARY 29, 2024

Cisco Live EMEA is quickly approaching! Cisco Customer Experience (CX) has a lot to share at Cisco Live, including all the demos I… Read more on Cisco Blogs Next week, starting on February 5, we kick things off in Amsterdam.

Customer Experience 52

Customer Experience 52

TechSee

MARCH 21, 2024

The visual flows seamlessly integrate with TechSee Live for remote visual support. If customers hit a snag during the self-installation process, they can seamlessly transfer to live assistance from a skilled remote technician. Contact us today for a demo and see the difference for yourself.

Self service 124

Self service APIs Upselling Contact Center 124

TeamSupport

APRIL 12, 2024

Interested in learning more about TeamSupport’s premier customer support solution designed to make agents’ lives easier? Take a product tour or book a demo with us today. Interested in learning more about TeamSupport’s premier customer support solution designed to make agents’ lives easier?

Self service 52

Self service Customer Support Technology Metrics 52

TeamSupport

MARCH 18, 2024

This feature is available via the support hub or live chat, and frees up valuable agent time by ensuring customers’ ability to solve issues on their own. Schedule a Demo with us today! Sign up for a live demo and discover why TeamSupport is considered the industry's best post-sale Customer Service platform.

Self service 52

Self service Chatbots Best practices Customer Support 52

AWS Machine Learning

APRIL 11, 2024

Live from GTC “Live from GTC” was an on-site studio at GTC for invited speakers to have a fireside chat with tech influencers like VentureBeat.

Entertainment 95

Entertainment Marketing Best practices Technology 95

Avaya

APRIL 27, 2017

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. At our demos, we believe customer service professionals will be as excited as kids visiting Goofy.

Contact Center 54

Contact Center Journey mapping Education Customer Experience 54

TechSee

APRIL 9, 2024

The significant reduction in call duration means users can return to their daily lives quicker, underscoring the profound, positive impact of visual assistance on customer well-being and satisfaction. To see these results in action and discover what visual engagement can do for your organization, book a demo today.

Technical Support 124

Technical Support Metrics Technology Customer Service 124

TechSee

APRIL 8, 2022

For more information contact us today, or request a live demo: Request A Demo. We would love the opportunity to connect with you and learn more about your MedTech challenges and how TechSee’s technology can help support your visual automation needs.

outsourcing 109

outsourcing Self service Technology Customer Experience 109

TechSee

JANUARY 9, 2023

Automated image collection or live video sessions also allowed technicians to confirm the parts and services needed before heading out on a call, optimizing the time spent on site. Major telecommunications providers found that live service virtualization saved them up to 26% in the number of truck rolls.

Technology 109

Technology Telecommunications Self service Consulting 109

TeamSupport

MARCH 18, 2024

This feature is available via the support hub or live chat, and frees up valuable agent time by ensuring customers’ ability to solve issues on their own. Schedule a Demo with us today! Sign up for a live demo and discover why TeamSupport is considered the industry's best post-sale Customer Service platform.

Self service 40

Self service Chatbots Best practices Customer Support 40

JivoChat

JANUARY 15, 2023

A lead could be anyone who has asked a question about a product on your ecommerce site, to someone who signed up for a demo of your SaaS product. Use Live Chat to Answer Key Questions. Your live chat software can be a powerful tool to: Identify visitors who are showing buying intent. 5 points for scheduling a product demo .

Best practices 75

Best practices B2B Sales Multichannel 75

Hodusoft

FEBRUARY 4, 2024

They will provide live demos and information on HoduSoft’s advanced communication solutions. Ask for a Free demo! Being a leading player in the industry, HoduSoft is thrilled to share its expertise and innovative solutions with industry experts, professionals, and potential customers.

Contact center software 52

Contact center software Contact Center CRM Analytics 52

Vistio

APRIL 22, 2024

This allows you to iron out any issues and build confidence in AI’s capabilities before going live with customer interactions. Click “ Get a demo ” to get in touch. Agent Empowerment: AI can be a valuable ally for your customer service agents. Are you considering integrating AI into your contact center?

Contact Center 52

Contact Center Agent Empowerment Best practices Chatbots 52

TechSee

JUNE 1, 2023

Obviously, it is important that they are able to hear to be able to live their day to day lives. To see how TechSee’s visual assistance can help your organization, contact us for a demo. They are calling us either because they are not hearing with their device or are having sound issues.

Technology 207

Technology Customer Service Customer Support Contact Center 207

Totango

APRIL 13, 2021

So why, in this modern world we’re living in, would you purchase a premium software solution based solely on a sales pitch or demo? No trial period, no fake demo, no pushy salesperson. Most of the time, a demo of a product will use fake data or a sample of your data to show you how the product works. Let’s take a look.

Enterprise 68

Enterprise Sales Best practices 68

Calltools

FEBRUARY 21, 2024

When a potential lead signs up for a demo or requests more information, responding to them quickly is critical to converting them. A prospect becomes a lead when they fill out a contact form or request a free demo. They should be able to reach out via email, live chat, texts, social media, and phone calls.

B2B 52

B2B Sales Call Center Metrics 52

TechSee

AUGUST 15, 2021

Visual assistance refers to a live video engagement between the OEM and dealer needing assistance. If you would like to see how TechSee’s visual assistance solution can help improve your warranty cost management process, please click here for a demo. Using Visual Assistance as a Solution to Successful Warranty Cost Management.

Management 207

Management Self service B2B Contact Center 207

TeamSupport

APRIL 23, 2024

Interested in learning more about TeamSupport’s premier customer support solution designed to make agents’ lives easier? Take a product tour or book a demo with us today.

Customer Support 52

Customer Support Technology Analytics Feedback 52

TechSee

MARCH 10, 2021

We are living in a ‘remote first’ world where visual engagement has become a critical piece in our current day-to-day interactions. Zoom classrooms, livestream weddings, and GoToMeeting staff conferences have become part and parcel of our everyday lives.

Customer Service 109

Customer Service Self service Surveys Chatbots 109

SmartAction

APRIL 11, 2024

Done right, they provide a rich, natural, personalized experience that soothes frazzled nerves and either swiftly provides a relevant automated answer or directs them to a live agent who can help. Request a demo now. Virtual voice agents can be a blessing or a curse for your customers. Reaching a human can be nearly impossible.

Virtual Agent 67

Virtual Agent Interactive Voice Response Call flow Contact Center 67

TeamSupport

DECEMBER 20, 2023

Whether it's email, live chat, telephone support, or online forms, providing consistent and integrated support across these channels is crucial. Schedule a demo of TeamSupport or talk to us to find out how you can improve your CSAT and more. Want to make this year the best one yet? Ready to help your team crush its 2024 objectives?

Customer Support 108

Customer Support Feedback Chatbots CRM 108

Uniphore

JULY 10, 2021

Live Demo Featuring 10 Ways to Simplify Agent Onboarding With AI & RPA. August 25th | 11 AM EDT | 4 PM BST. Register Now. Brian Cantor Leading CX Industry Analyst Contact Center Week. Kumaran Shanmuhan CX & Automation Consulting Leader Jacada.

Call Center 89

Call Center Contact Center Consulting Consulting 89

Totango

DECEMBER 20, 2023

Additionally, Totango earned badges for Most Implementable (highest implementation score) and Fastest Implementation (shortest go-live time). Sign up for a demo today to join the thousands of users who have made Totango a leader in the CS industry. The onboarding experience was in-depth and thorough. Not a Totango customer just yet?

Enterprise 108

Enterprise Customer centricity Benchmark Upselling 108

CSM Magazine

JANUARY 9, 2024

Crazy Monkey: A Jungle Adventure Crazy Monkey stands out with its fun theme and lively graphics. – Knowledge is Power: Playing the demo version to understand the mechanics of the game before investing real money is always a good strategy. Understanding this can be crucial when making strategic decisions.

Entertainment 52

Entertainment Management 52

NobelBiz

APRIL 1, 2024

.” At our company, we strive to create positive and memorable experiences for our customers, and this recognition from G2 is a reflection of the impact we have made on their lives. Or, to book a platform demo – and see what this is all about – contact our team now.

Call Center 52

Call Center Contact Center Marketing 52

Totango

OCTOBER 18, 2023

Totango accelerates revenue retention and customer growth Last month at Totango Live! , It’s really important that customer journey mapping is a cross-functional effort across the organization,” as Kristen Hayer, CEO of The Success League, shared during Totango Live! If you missed Totango Live!,

Journey mapping 101

Journey mapping Enterprise Best practices Marketing 101

TeamSupport

JULY 25, 2023

Your company needs live chat software that meets your customers’ highest expectations if you want to remain competitive. The Integrated Customer Support Solution What your company truly needs is a customer support platform that combines live chat and ticketing in the same window. Get Ready to Give TeamSupport a Try!

Customer Support 98

Customer Support Chatbots Self service Customer Service 98

AWS Machine Learning

APRIL 18, 2024

Then there are the times that others are talking in a language that’s not your first language, and you’d love to have a live translation of what people are saying to make sure you understand correctly. All of this, and more, is now possible with our newest sample solution, Live Meeting Assistant (LMA).

APIs 106

APIs Accountability Analytics Entertainment 106

SharpenCX

AUGUST 7, 2023

In fact, 44% of online consumers say having questions answered by a live person during an online purchase is one of the most important features a website can offer. Still haven’t added live chat to your website? Live chat makes things easier for everyone, no matter who they are: Prospects. It’s more convenient for everyone.

Chatbots 67

Chatbots industry standards Call Center Scripts 67

CSM Magazine

SEPTEMBER 28, 2023

From intuitive navigation and mobile-friendly design to free game demos and a clear and easy way to contact your customer support, take advantage of these tips to take your user experience to the next level and leave your customers satisfied. It offers them the chance to easily try games they otherwise wouldn’t have.

Customer Support 59

Customer Support Marketing Customer Service 59

VirtualPBX

JUNE 15, 2021

You can always schedule a Free Demo with us to see this tool used live in a more detailed way. Take a few minutes today to read our new Call Reporting Whitepaper , and then schedule a Free Demo with our sales team to get a personalized look at how our phone system can best serve your business. Report Types.

Call Logging 97

Call Logging Sales Customer Support Personalization 97

TeamSupport

JULY 31, 2023

All of this data can be collected via website live chat , email, phone, forums, social media, etc. Tracking data using an integrated ticketing and live chat software system will help you move past the competition, drive profit, and ensure that you remain relevant in a world of fast changing technology.

Customer Support 97

Customer Support Metrics Coaching Marketing 97

AWS Machine Learning

NOVEMBER 30, 2023

Live logs make debugging seamless. For example: input = "How is the demo going?" Refer to demo-model-builder-huggingface-llama2.ipynb Provides a smooth transition from local to SageMaker hosted endpoint – With minimal code changes, models can be easily transitioned from local testing to deployment on a SageMaker endpoint.

Engineering 94

Engineering Best practices APIs Scripts 94

SmartAction

MARCH 7, 2023

These market offerings blur the lines between what customers interpret as a computer conversation and a live human agent. Get a Demo Related Content WHITEPAPER The Ultimate Guide to AI Self-Service Without Compromise With 100+ CAI deployments, gain important insights into self-service with real-world customer examples.

Multichannel 82

Multichannel Virtual Agent Self service Accountability 82