Inbenta

FEBRUARY 1, 2024

RESOURCES Webinars Horizn Product Digital Demos Enhancing Your Customer Service with Interactive How-To Demos When customers can’t navigate your products or services, it can be frustrating. From how to log in to how to manage their account, customers can either call for support or struggle to figure it out themselves.

Banking 52

Banking Accountability Customer Service Sales 52

Method:CRM

JANUARY 8, 2019

Without a good construction accounting software, businesses will likely collapse. Important considerations for your accounting software. Determine what your construction company needs in its accounting software. Determine if your current accounting software meets those needs. The accounting ecosystem you can’t ignore.

Construction 63

Construction Accountability CRM Enterprise 63

Method:CRM

FEBRUARY 27, 2019

Those poor accountants. In fact, today’s accountants are far more than just number-crunchers — they’re leaders, strategists, technologists, advisors and business specialists. The accounting industry: (p)art of the deal. Accountants speak the language of business. For instance, look at large accounting organizations.

Accountability 61

Accountability Consulting Consulting CRM 61

JustCall

MAY 26, 2022

There is a strong inbound interest for our product so prospective customers schedule a demo with us & 60-70% demos convert into successful conversion. What will you be doing on daily basis? – Give product demos and training to new customers. – Help new customers with onboarding and account setup.

Sales 98

Sales SaaS Accountability Engineering 98

Kapta Customer Success

AUGUST 20, 2018

What account management style does your organization use? Everyone loves Customer Success account management, and it can do wonders for your organization and your customers. In fact, KAM is Customer Success for the accounts that matter the most to your organization. It’s not! That’s it! Slight Differences.

Accountability 40

Accountability Management B2B Consulting 40

JustCall

MARCH 23, 2023

You should also take into account the number of employees that would actually be utilizing the CRM and your budget to purchase one. Schedule A Demo The next thing for you to do is to get in touch with the company and schedule a demo. Make sure there are other people from your company who sit for the demo with you.

CRM 132

CRM Sales Customer retention Metrics 132

AWS Machine Learning

NOVEMBER 7, 2023

Today, we are excited to unveil three generative AI demos, licensed under MIT-0 license : Amazon Kendra with foundational LLM – Utilizes the deep search capabilities of Amazon Kendra combined with the expansive knowledge of LLMs. Having the right setup in place is the first step towards a seamless deployment of the demos. Python 3.6

Enterprise 95

Enterprise APIs Engineering Accountability 95

ClientSuccess

JANUARY 24, 2023

Understanding a customer’s health will let you examine any account at any given time and understand where the relationship is. Our SuccessScore framework will enable you to clearly see the individual metric groups, overall scores, and trends calculated daily by a customer account. What is a Customer Health Score?

Metrics 89

Metrics SaaS Customer advocacy Accountability 89

AWS Machine Learning

MARCH 1, 2024

Prerequisites Before you deploy the solution, you must complete the following prerequisites: Set up your Genesys Cloud CX account and make sure that you are able to log in. For more information on setting up your account, refer to the Genesys documentation. Set up an AWS account with the appropriate permissions.

Chatbots 96

Chatbots APIs Self service Contact Center 96

ClientSuccess

JUNE 17, 2019

In today’s world of SaaS customer success, most CSMs and/or Account Managers are held to some sort of revenue goal. This is what’s commonly known as joint account planning. Joint account planning takes customer success a step further by analyzing and strategizing how a specific customer account could grow.

Accountability 42

Accountability Upselling SaaS Feedback 42

Kapta Customer Success

OCTOBER 2, 2017

The terms Key Account Management and Customer Success are often used interchangeably within organizations. Key Account Management Versus Customer Success. The goals of both Key Account Management and customer success are to retain and build relationships with customers. Relevant Industries. Customer Lifecycle.

Accountability 40

Accountability Management B2C Upselling 40

ClientSuccess

OCTOBER 2, 2019

We often hear the roles of Customer Success Manager (CSM) and Account Manager (AM) used interchangeably. The ultimate difference between a Customer Services Manager and an Account Manager is both in their area of concentration and how each target their customers. . Let’s talk about Account Managers first.

Accountability 47

Accountability Management Upselling SaaS 47

AWS Machine Learning

NOVEMBER 13, 2023

Prerequisites To run this demo in your AWS account, complete the following prerequisites: Clone the GitHub repository and follow the steps explained in the README. Deploy an Amazon Kendra index in your AWS account. Note that running this demo will incur some additional costs.

Accountability 96

Accountability Enterprise Customer Experience 96

Totango

DECEMBER 20, 2023

All the while galvanizing internal collaboration across accounts and facilitating upsell/cross-sell opportunity and execution to grow our book of business. Sign up for a demo today to join the thousands of users who have made Totango a leader in the CS industry. These actions lead to increased efficiency and time savings.

Enterprise 108

Enterprise Customer centricity Benchmark Upselling 108

AWS Machine Learning

APRIL 18, 2024

Check out the following demo to see how it works. It’s straightforward to deploy in your AWS account. Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application.

APIs 89

APIs Accountability Analytics Entertainment 89

JustCall

MAY 26, 2022

Step 1: Create JustCall Account. Create an account with your business email. Once your account is created, you will be taken to Start Trial page. Step 2: Upgrade Your Account to Medium Plan. Watch video demo on how to get phone numbers on JustCall ? So, you can add $50 as calling credits to your account.

Call Center 98

Call Center Inbound sales Call Logging CRM 98

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

Accountability 11

Accountability Management Consulting Consulting 11

SmartKarrot

MAY 12, 2023

Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. To excel in this role, Key Account Managers must possess a unique combination of skills that enable them to identify opportunities, build strong relationships, and drive growth.

Accountability 10

Accountability Management B2B Best practices 10

SmartKarrot

MAY 15, 2023

Key Account Management (KAM) is the art of strategically managing and nurturing these vital accounts, unlocking their full potential and driving long-term growth. In this blog, we present the top seven books for Key Account Management, carefully curated to provide you with a treasure trove of insights, strategies, and practical advice.

Accountability 10

Accountability Management Best practices Customer retention 10

JivoChat

JUNE 21, 2022

It isn’t necessary to have any prior experience to take this Google Analytics course, it will guide you step by step, including helping you to create an account to use the platform if you don’t have one yet. . The Two Different types of Google Analytics Accounts You Can Have. Main topics: Create a Google Analytics Account.

Analytics 75

Analytics Accountability Marketing Management 75

AWS Machine Learning

APRIL 11, 2023

With Streamlit , developing demo applications for your ML solution is easy. As an example, we use a custom Amazon Rekognition demo, which will annotate and label an uploaded image. This will serve as a starting point, and it can be generalized to demo any custom ML model. Create Studio using JupyterLab 3.0 sh setup.sh

Scripts 74

Scripts Automotive Engineering Healthcare 74

SmartAction

MARCH 7, 2023

These actions might include updating a particular communication point or proactively reaching out to a customer, informing them about their account, a transaction or other notification. This intelligence prompts recommendations for actions that companies can take. GET IN TOUCH See How We Can Help You Exceed your CX Goals.

Multichannel 82

Multichannel Virtual Agent Self service Accountability 82

SmartKarrot

OCTOBER 17, 2022

Account mining has been an age-old, reliable method for helping businesses derive and extract as much revenue as possible from existing accounts. Therefore, utilizing account mining to drive growth and increased revenue from existing accounts can be extremely effective and beneficial for your business in the long run.

Accountability 10

Accountability Upselling Journey mapping Finance 10

Balto

MARCH 20, 2023

ACW may be typing up a call summary, logging the call details to a CRM, updating the customer’s account or case history, scheduling follow-up activities, or any other administrative tasks. Summary: The Balto Software SDR connected with the prospect to introduce their sales enablement software and schedule a demo.

Contact Center 52

Contact Center CRM Sales Accountability 52

SmartKarrot

NOVEMBER 14, 2022

The decisions your business makes during the account onboarding process can be crucial for determining the future success of an account. Account onboarding can help your business address customer queries and concerns related to the value your products and services can provide them.

Accountability 10

Accountability B2B Journey mapping Construction 10

SmartKarrot

MAY 12, 2023

In today’s highly competitive business landscape, managing and nurturing key accounts has become a critical aspect of organizational success. Key Account Management (KAM) is a strategic approach that focuses on developing long-term, mutually beneficial relationships with a select group of high-potential customers.

Accountability 10

Accountability Management Revenue potential Upselling 10

VirtualPBX

OCTOBER 29, 2021

Unless all of your business contacts have Skype for Business or Microsoft Teams, you’re bound to outgrow the call limitations placed on Teams accounts. Our VirtualPBX dashboard makes it easy to manage your local, toll-free, and international numbers without bogging down your Teams account. Unlimited Calling. Phone Number Management.

call center software 98

call center software Call Center Accountability Management 98

Totango

MAY 31, 2022

Totango’s Presentation Builder tool uses a visual approach to presenting and sharing customer outcomes and goals collected from account data in Totango. With the Presentation Builder, you can: Generate a presentation directly from a customer’s account profile and store it in their account assets in Totango.

Accountability 83

Accountability Enterprise Metrics Management 83

Nexmo

DECEMBER 30, 2019

In this demo you will be building an extremely simple, yet powerful, real-time transcription service in ASP.NET using Nexmo’s.NET SDK and Microsoft Azure’s Speech SDK. A Nexmo account Sign up here. An Azure Account. Using WebSockets with the Nexmo Voice API.NET Speech to Text Demo Application. Prerequisites.

APIs 118

APIs Engineering Construction Accountability 118

JustCall

MAY 2, 2021

With JustCall, you can create an account and run your business even if you are a team of 1. With Aircall, you need to have a team of minimum 3 members to get your account(s) created. Every user gets his/her own appointment scheduler to schedule call, appointment or demo with customers or leads. Then, welcome to JustCall!

call center software 97

call center software Call Center Analytics CRM 97

Inbenta

MAY 2, 2022

A ‘Try it now’ button to automatically create a test integration in the user’s Inbenta account so the user can test and try it at their own pace. An ‘Ask for a demo’ button to send a demo request to the relevant Account Manager, so a full demo can be scheduled. A large array of possibilities.

Chatbots 52

Chatbots Interactive Voice Response Accountability industry solution 52

SmartKarrot

JUNE 28, 2023

A key account means one of your business’ most valuable customers. The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them. Please read on to learn some of the CRM challenges faced by key account managers today.

Accountability 10

Accountability CRM Management Customer retention 10

delighted

JULY 7, 2022

View Account Information. Our new integration removes the need for your customers to have a G2 account in order to leave a review, reducing drop-off rates between Delighted survey completion and G2 Review submission. Localized Demo + Help Center. Learn about these updates, and more, in our recent blog post. Ready to get started?

Surveys 52

Surveys Accountability Personalization Management 52

Nexmo

JULY 4, 2019

You will need the following to follow along in this tutorial: A Nexmo account. You can do so on your command line with the following: $ rails new nexmo-rails-ivr-demo --skip-activerecord. The above command will create our Rails app in /nexmo-rails-ivr-demo , and will also skip installing a database. Ruby on Rails. to_json end.

Interactive Voice Response 84

Interactive Voice Response APIs Accountability 84

Nexmo

JULY 4, 2019

You will need the following to follow along in this tutorial: A Nexmo account. You can do so on your command line with the following: $ rails new nexmo-rails-ivr-demo --skip-activerecord. The above command will create our Rails app in /nexmo-rails-ivr-demo , and will also skip installing a database. Ruby on Rails. to_json end.

Interactive Voice Response 84

Interactive Voice Response APIs Accountability 84

SmartAction

APRIL 4, 2023

Get a Demo Related Content WHITEPAPER The Ultimate Guide to AI Self-Service Without Compromise With 100+ CAI deployments, gain important insights into self-service with real-world customer examples. GET IN TOUCH See How We Can Help You Exceed your CX Goals.

Virtual Agent 85

Virtual Agent Chatbots Self service Banking 85

customer sure

AUGUST 8, 2023

Darren Wake, Senior Account Manager at CustomerSure, stated: “Covéa Insurance is an expert, leading provider of insurance services and we are really pleased to be working with them. To discover more about our offering, why not join us for a free Demo of CustomerSure? We’d love to show you around.

Feedback 62

Feedback Surveys Accountability Customer Experience 62