Consulting Engineering Surveys Upselling 
GetFeedback
JUNE 13, 2019
Increase data quality, reduce clicks, and drive key business processes with CRM embedded surveys. By replacing open text forms with structured surveys, businesses can guide employees through a standardized input process and remove factors that may cause errors. In other words, what you put in is what you get out.
Satrix Solutions
MAY 7, 2020
These often help managers and leaders plan workload, identify top performers, strategically identify upsell opportunities, and get alerted to potential churn risks. As a customer experience consulting firm, we regularly talk with Customer Success leaders who are looking for new ways to identify churn before it happens.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechSee
APRIL 10, 2018
By turning a potential threat into a secret weapon, BPOs utilize the power of technology as a strategic differentiator, as well as an additional revenue source and growth engine. The 2016 Global Outsourcing Survey by Deloitte revealed that clients now expect enhanced and specialized services from outsourced consultants.
SmartKarrot
MAY 31, 2023
To provide customer feedback, handle escalations, offer exceptional customer experiences, and have a direct impact on the product roadmap, work closely with the sales, product, and engineering teams. Managing recurring or new customer task requests for consultancy services. Proactively deal with any possible problems or difficulties.
SmartKarrot
OCTOBER 3, 2022
Interact with other areas of their business to ensure customer success, such as Product and Engineering. Foster relationships and uncover additional client needs while also generating referrals/leads to other clients and consultants. Work with your assigned Strategic Account Manager (SAM) to meet retention and upsell goals.
ClearAction
NOVEMBER 5, 2017
And sometimes customer-facing staff has a distinct customer experience vision that is at odds with their upstream value chain (engineering, IT, finance, production, marketing, supplier management, etc.). Do your surveys interrupt customers or allow them to give feedback however and whenever they prefer? Consistency is the key.
SmartKarrot
APRIL 20, 2022
Role: Customer Success Director Location: Remote, United States Organization: Hunt Club As a Customer Success Director, you will develop the playbook for delivering a world-class customer experience (cadence for update meetings, success metrics, surveys, tokens of appreciation, etc.). testimonials, case studies). Apply here: [link].
Expert insights. Personalized for you.
68 
Let's personalize your content