Constructing the Mobile-Friendly Customer Feedback Survey: A Guide
NOVEMBER 3, 2014
In today’s world, where the average person actively uses their mobile device 3.3 Now we’ll go into the finer details of how to construct a flexible survey. Image Credit: construction corner by Jes , courtesy of CC BY-SA 2.0. hours a day, it is crucial to keep pace with how your customers are communicating. In a previous post, we discussed how device-ready customer feedback surveys can benefit your customer experience.