JivoChat

OCTOBER 16, 2022

Writing attractive email subject lines for sales can be the factor that makes someone open your email or not. People receive thousands of emails per day, when they access their email box, how are they going to decide what to read, aside from the critical emails like from work and school? . Check out the article to know more. .

Sales 75

Sales Personalization B2B outsourcing 75

aircall

FEBRUARY 24, 2021

Using the right tools is an essential part of improving sales efficiency. The only problem is that there is: An overabundance of sales software programs. An overwhelming amount of available customer data to make the right decision. The Importance of Sales Effectiveness for Maximizing Sales.

Sales 62

Sales Technology call center software CRM 62

aircall

NOVEMBER 24, 2021

That’s why it’s no surprise companies—and specifically sales teams—are shifting to a mobile-first approach. By investing in mobile-first technology, sales reps are able to support business needs at any time, while also maximizing efficiency and productivity. What does a mobile-first approach mean for sales reps? .

Sales 62

Sales SaaS Analytics Coaching 62

JustCall

APRIL 12, 2023

Founded in 2015, Gong is a popular sales intelligence software that provides deep insights into deal progress, pipeline, and market trends. If you’ve been using Gong and are looking for a Gong alternative, this blog is for you. This comprehensive guide has compiled the top 8 sales Gong alternatives you can consider.

Sales 52

Sales Coaching CRM Contact center software 52

JustCall

JANUARY 29, 2024

“Which sales dialer is the best for my business? Guessing you have skimmed over quite a few (read many) blogs pitching JustCall against Convoso, let’s put a full stop to your search with this ultimate JustCall vs Convoso comparison right here. But how does JustCall’s dialer impact your sales? What is JustCall Sales Dialer?

Sales 52

Sales Abandon rate APIs CRM 52

aircall

FEBRUARY 17, 2021

But when you put in the time and effort for sales strategy planning, the sky’s the limit as to how much you can achieve. . With some help from technology and a little thoughtful planning, you can create a sales strategy plan that helps your sales team reach their targets, week after week. Why do you need one? .

Sales 62

Sales call center software Best practices Call Center 62

aircall

SEPTEMBER 26, 2022

Sales analytics software injects an evidence-based strategy back into sales management. Sales leaders’ days are governed by decisions. Those decisions are already based on a level of insight into a team’s performance. Sales leaders understand the importance of knowing their products, clients, and team members.

Analytics 48

Analytics Sales Metrics CRM 48

JustCall

MAY 12, 2021

Sales enablement is the key to unlock the full potential of your sales reps. Equipping sales teams with the right tools, resources, and techniques increases your likelihood of converting leads. Having a skilled sales team is good. But, before we jump into that, let's get a quick understanding of what is sales enablement.

Sales 52

Sales call center software Scripts call center solutions 52

aircall

DECEMBER 23, 2020

The B2B sales cycle is a time-consuming process that involves multiple parties, including procurement specialists, buying committees, and other stakeholders. Over the last 10 years, advancements in technology have changed the face of the B2B sales cycle for buyers and sellers. How Technology Has Changed the B2B Sales Cycle .

B2B 62

B2B Sales Technology voip 62

TeleDirect

DECEMBER 14, 2023

According to a recent Salesforce report , 80% of customers believe the experience you provide is as important as your services or products. At TeleDirect, we use call center technology to create a seamless experience that your customers remember. These customers want a personalized experience and companies that know their preferences.

Call Center 62

Call Center Technology Interactive Voice Response Scripts 62

aircall

FEBRUARY 22, 2021

Sales strategy planning can help you meet both short- and long-term sales targets, carrying you through the first 90 days and beyond to successfully achieve your overall business goals. However, it can get a bit overwhelming in the beginning, which is why some entrepreneurs skip this step altogether. . Sales budget.

Sales 62

Sales call center software Interactive Voice Response Call Center 62

Integrity Solutions

DECEMBER 18, 2019

How do your sales reps take sales enablement tools and translate them into conversations a customer would care about? As you think about your sales enablement strategy for the coming year, here are four essential areas to focus on. What Are the Elements of a Sales Enablement Strategy? By Bruce Wedderburn.

Sales 58

Sales Coaching Telecommunications Accountability 58

Beyond Philosophy

JANUARY 12, 2022

Proactive is a key word for me for the future of experiences and customer strategy. Anticipating the needs of your customers is going to be the next level of exceeding their expectations. However, to be proactive, you need to add a new voice into the mix with the “Voice of the Customer (VoC).”

Contact Center 195

Contact Center Enterprise Technology Engineering 195

JustCall

FEBRUARY 11, 2022

Bagging a sales job is like closing a sales deal. Good news is you can master both getting a sales jobs and making sales pitches. So, if you’re eyeing a new sales role, you’ve come to the right place. In this guide, you’ll learn everything about how to land a high-value sales job.

Sales 52

Sales B2C call center software B2B 52

JustCall

MARCH 21, 2022

Sales training isn’t just about having the right tools and tricks up your sleeve. That’s why you need sales training to ensure that the behaviors that help win deals can be codified and shared with new hires and trainees. Preparing a training program for your sales team. Sales Training Program.

Sales 52

Sales Coaching Scripts CRM 52

JustCall

MARCH 13, 2020

Sales training is not a simple 1-2 days’ process. It takes days and weeks of training to equip sales representatives with the right set of skills. Planning a sales training program timeline is a step towards creating an effective team of sales professionals. Remember, sales is a competitive field. Tech Setup.

Sales 72

Sales Scripts Coaching CRM 72

CrazyCall

MAY 13, 2019

Accurately created and executed sales forecast can make your business grow, even in lousy market condition. However, despite the advantages, for many sales leaders, sales forecasting is a dreaded task. Let me outline the basics of sales forecast for you. What is the sales forecast? How much profit can you expect?

Sales 89

Sales Marketing Inbound sales Metrics 89

VirtualPBX

NOVEMBER 29, 2023

Guest Blog From SayNine Business communication changes almost on a daily basis, and it is essential for businesses to try to keep up with the new trends in the sphere. In this article, we will explore the fundamentals of VoIP, its operational mechanisms, and the six critical reasons why your business should consider switching in 2024.

voip 98

voip Analytics B2B Technology 98

OctopusTech

JULY 21, 2023

In this data-driven era, customer data management is highly important than anything else for companies and they are constantly gathering a huge amount of customer information and details. Data of customers act as a lifeline for any business. What is Customer Data Management?

Best practices 62

Best practices Management Upselling Sales 62

Beyond Philosophy

MAY 5, 2022

This disturbing experiment got me thinking, how do you design a behavioral experiment, and how would that work regarding customer behavior in your experience? Before I share the rules, let’s review why you should care about setting one of these up properly. It could be revenue, Net Promoter Score®, customer satisfaction, etc.

Metrics 195

Metrics Consulting Consulting Surveys 195

JivoChat

APRIL 16, 2023

According to Statista, ecommerce sales worldwide are projected to reach around 8.1 Let’s explore how to develop an effective ecommerce plan that will keep your customers happy and help you increase profits. It includes product selection, payment processing, fulfillment, and customer service. trillion U.S.

Analytics 82

Analytics Engineering Advertising Sales 82

NobelBiz

JANUARY 16, 2024

Are you struggling to boost customer satisfaction, enhance agent efficiency, or increase lead generation in your contact center? So, as a call center owner, manager or supervisors how do you tackle these difficult challenges and improving the overall performance within your contact center? Why Are Call Center Campaigns Important?

Call Center 52

Call Center Interactive Voice Response Contact Center Inbound sales 52

Noble Systems

JANUARY 21, 2019

Sales SPIFFs and contests have been used to incentivize contact center agents to sell more for decades. Although these one-off tactics may result in spikes in sales, they do not produce sustained improvements in sales performance. Because the psychology of sales, like most things, is fairly complex.

Gamification 61

Gamification Sales CRM Contact Center 61

Tethr

AUGUST 27, 2020

The customer’s unadulterated perspective is the value VoC programs deliver, with the most worthy ones providing data to guide strategy. AI gives your voice of the customer programs the edge they need to make measurable change. Here are four ways AI can enhance your VoC programs: Effectively work through sales strategies.

Enterprise 117

Enterprise Customer effort Upselling Call Center 117

JivoChat

JULY 16, 2023

If you create a website, using a responsive website template is essential. This way, your pages will be mobile-friendly, and everyone will be able to access them on different devices, on their smartphones or laptops, for example. You can choose the theme you like the most and customize it as you wish.

Engineering 75

Engineering Consulting Consulting Analytics 75

Blueship Call Center

SEPTEMBER 26, 2023

Call centers began as internal divisions devoted to sales and customer service. Reasons Why Companies Choose Call Center Outsourcing Vendors To fully appreciate the benefits call center outsourcing vendors may offer, it is crucial to understand why businesses use them.

outsourcing 70

outsourcing Call Center Calibration Contact Center 70

Lumoa

JANUARY 24, 2024

After that frustrating experience, I had a newfound appreciation for customers who have to deal with unresponsive customer experience (CX) teams that fail to act on customer feedback! Just like a hapless tourist, customers are eager to share details of their experience. However, first, you have to know where to look!

Analytics 83

Analytics Feedback Metrics Surveys 83

JivoChat

DECEMBER 25, 2022

Learning how to connect Google Analytics to Shopify is very important to help you measure essential metrics from your online store. With Google Analytics, you will know your target audience better and understand their behavior to draw effective strategies that can bring more traffic to your pages and turn leads into customers.

Analytics 75

Analytics Accountability Sales Metrics 75

aircall

JUNE 21, 2021

If you are struggling to increase sales in your company, it may be time to take a closer look at your existing customers experience to see how they interact with business. This will provide you good benchmarks for optimizations in order to increase sales. The customer experience is key to business success. The Problem.

Sales 71

Sales Customer Experience Surveys Feedback 71

JivoChat

MARCH 9, 2021

Inbound sales techniques have transformed the buying process, putting the power in the customer’s hands. Old school sales tactics like mass cold call campaigns and door-knocking are not as effective in many industries. But don’t think that makes life more difficult for sales teams. What is Inbound Sales?

Inbound sales 52

Inbound sales Sales Outbound sales Chatbots 52

aircall

MAY 7, 2018

Sales and support reps that possess the necessary soft skills still need tools to realize their full potential. Here are the phone skills to master for sales and support. Sales phone skills and the tech to help them thrive: You’re a smooth talker. Have Collaborative Sales Conversations. Parents love you.

Sales 90

Sales CRM Morale Analytics 90

SmartAction

JUNE 9, 2023

Expectations from customers to be available 24/7 on a variety of channels from voice to social media have driven communication with businesses to evolve beyond traditional interactions. Conversational AI has emerged as the bridge, enabling human-like conversations to help drive and solve customer queries.

Virtual Agent 72

Virtual Agent Chatbots Self service Feedback 72

ProProfs Blog

JANUARY 30, 2020

“Your most unhappy customers are your greatest source of learning.” — Bill Gates. Elaborating on this maxim, I would also like to add that unhappy customers can ruin the brand value in minutes. It takes less than a minute for an angry customer to post their bitter experiences online. Customer expectations.

B2B 204

B2B Banking Personalization Employee engagement 204

aircall

MAY 7, 2018

Sales and support reps that possess the necessary soft skills still need tools to realize their full potential. Here are the phone skills to master for sales and support. Sales phone skills and the tech to help them thrive: You’re a smooth talker. Have Collaborative Sales Conversations. Parents love you.

Sales 89

Sales CRM Morale Analytics 89

aircall

DECEMBER 7, 2022

This is why it’s essential to look at alternatives to RingCentral to make sure you are getting everything you need from your cloud-based business phone system. In this article, we will look at RingCentral alternatives that sales and support teams should consider before committing to a new service provider. . per month per user.

voip 62

voip Enterprise Analytics call center software 62

Noble Systems

JANUARY 21, 2019

Sales SPIFFs and contests have been used to incentivize contact center agents to sell more for decades. Although these one-off tactics may result in spikes in sales, they do not produce sustained improvements in sales performance. Because the psychology of sales, like most things, is fairly complex.

Gamification 52

Gamification Sales CRM Contact Center 52

aircall

OCTOBER 3, 2022

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. Why businesses like it . Why You Might Look for a CloudTalk Alternative. You want a low-cost way to integrate your voice with other essential business tools .

Technical Support 62

Technical Support Analytics call center solutions Call Center 62