Remove Blog Remove Personalization Remove Sales Remove Scripts
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Video: The Difference between Phone Sales and In-Person Sales

NobelBiz

Sales scripts get a bad rep, but they provide a clear road map helping agents get the actual language that will make the customer say yes. The sales script is something that Jason comes back to often. Here’s his take on the difference between phone and in-person sales.

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Cold Calling Scripts| 10 Cold Calling Templates to Convert Prospects

JustCall

Cold calling is undoubtedly the most challenging part of inside sales. Being prepared with a cold calling script can be helpful. In this blog, we will take you through cold calling scripts you can use for creating your sales pitch. Create an Elevator Pitch for Your Cold Calling Script.

Scripts 115
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Guest Blog: Customer Service Role … Avoid these Myths on Customer Service

ShepHyken

From clients and customers commenting on our blog. So, here is my top 20 list of myths on customer experience not to tell yourself or things you should never say to a customer that we often use in client workshops: Following a script. Because scripts and checklists are all the rage now, employees are scripted to death.

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How To Build The Best Cold Calling Scripts [FREE CALL SCRIPT TEMPLATE]

CrazyCall

Now, let’s focus on one of the most important factors – the cold calling script. It may seem that cold calling script is not so important but a proper one can turn the worst call into a smooth road starting at “Hello, my name is…” and ending up on “I’ll buy three.”. Why are the cold calling scripts that important?

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Guest Blog: Hiring and Leadership to Improve CX in Your Call Center

ShepHyken

All the scripts in the world won’t mean anything if the person delivering them doesn’t fit. Listen back on their natural speech and also have them read off a script. Training means your agents will perform better and feel like their job is making them a more complete person. So how can we do it? Recruitment.

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Top 10 Auto Dialer Software in 2024 for Efficient Sales Teams

JustCall

Auto dialers are a secret weapon for call centers and sales teams. They are tireless assistants handling manual dialing while your agents focus on closing sales or generating leads. It minimizes the manual dialing nightmare for sales and lead generation teams. It provides on-screen scripts for clear and consistent messaging.

Sales 52
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Guest Blog: “Zhuzhing Up” Humans in the Contact Center

ShepHyken

These assistive technologies provide employees with hints, prompts, tips and even personalized promotions based on real-time, dynamic interpretation of what the customer needs or would find appealing. The superagent can easily shift between channels such as video, voice and text to make each interaction sound authentic and personal.