An Easy Approach to Lowering Abandon Rates [Slideshare]
Fonolo
SEPTEMBER 28, 2017
But reducing the amount of time your customers stay on hold will not only satisfy your customers, and make your agents happier, it will also significantly reduce your abandon rates! Join Fonolo and The National Credit Union Call Center Conference on Thursday, October 5th at 2:00 PM ET / 11:00 AM PT for the live Q&A.
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