Tour the RSA Conference 2023 Security Operations Center
Cisco - Contact Center
MARCH 20, 2023
Conference Related Topics 
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The Best Customer Experience Conferences in 2023
Lumoa
OCTOBER 26, 2022
After a couple of years of hiatus, many Customer Experience Conferences are going back to live events, as you have already seen in late 2022 – or at least they are trying to. Full List of Customer Experience Conferences in 2023: CX Summit by Boussias | January, 23 | Online.
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Effective Event Ticketing Strategy for a Conference
Joe Rawlinson
OCTOBER 20, 2022
Conferences are essential to career development and business networking for all industries. And a right set of event ticketing strategies is essential when you want to boost ticket sales online for your upcoming conference planning project, whether in-person or virtual.
Authenticity Paves the Way to an Inclusive Future at Women in Cybersecurity Conference
Cisco - Contact Center
MARCH 1, 2023
One intern who I met at the Women in Cybersecurity Conference (WiCyS) will always stand out to me because I had a front row seat to her career journey from Cisco intern to an amazing team member:… Read more on Cisco Blogs Security Cybersecurity diversity inclusion security Women in Cybersecurity
Brain Fog HQ: Memory Enhancement Techniques for Professional Development
Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion
In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enhance your professional development and lifelong learning.
Top Takeaways from the 46th Annual Training Conference & Expo
Transparent BPO
FEBRUARY 23, 2023
Developing Your Talent Pipeline and Other Hot Topics Training, leadership development, learning and performance professionals came together in Orlando for the 46th Annual Training Conference & Expo.
What is a Conference Bridge Call?
JustCall
DECEMBER 13, 2022
One of the successful products of this innovation is a conference bridge. Continue reading to know more about conference bridge s and explore how conference call bridging can foster effective in-company communication. Conference Bridge Call: An Overview.
NECCF 2019 Annual Conference & Expo
Contact Center Pipeline
JUNE 21, 2019
This week over 400 attendees made their way to Gillette Stadium, in Foxborough, Massachusetts, home of the National Football League’s New England Patriots, to be a part of The Northeast Contact Center Forum’s (NECCF) annual contact center conference and expo – the largest contact center event in the Northeast. Call Center Conferences call center contact center
Gone Virtual: Recap of the CETX Conference
Callminer
SEPTEMBER 1, 2020
With over a thousand registrants, our inaugural CETX and very first digital conference also marked one of our largest events to date. After months of organizing, and re-organizing, we’re proud to say that our first virtual Customer Engagement Transformation Exchange (CETX) was a success!
The Top Customer Service Conferences to Attend in 2020
Fonolo
JANUARY 22, 2020
Wondering what customer service or contact center conference to attend in 2020? This year, we’ve published our full selection of customer service conferences and contact center summits in North America. SWPP Annual Conference, Nashville. GTACC 2020 Conference, Toronto.
The Art of Community: Higher Logic & Vanilla Forums Super Forum!
Speaker: Keynote Speaker, Guy Kawasaki, Chief Evangelist, Canva
In its 12th year? Super Forum is the largest and most comprehensive conference for executives, community managers, marketing, membership, and customer success professionals who want to connect, engage, and create better customer and member experiences. And this year, we’re going even bigger as we add Vanilla’s highly regarded Conversations conference into the mix. Register today!
Conference Call Calamities
Spearline
SEPTEMBER 23, 2021
The most efficient conference, in general, is one in which all participants are connected from different locations. Where individual phone numbers do not have a restriction, network capacity constraints can also hinder access to the conference. In general, the most effective conference is one in which all participants are connected from various locations. The post Conference Call Calamities appeared first on Spearline.
Gone Virtual: Recap of the CETX Conference
Callminer
AUGUST 31, 2020
After months of organizing, and re-organizing, we’re proud to say that our first virtual Customer Engagement Transformation Exchange (CETX) was a success
The benefits of conference testing
Spearline
SEPTEMBER 30, 2021
The post The benefits of conference testing appeared first on Spearline. Virtual meetings have been the mainstay for many businesses for quite some time, but since early 2020 the demand for virtual meetings has expanded significantly.
Standard Conference Test – Spearline Tests Explained
Spearline
OCTOBER 18, 2021
Our explainer video explains what the standard conference test is and how Spearline can help you identify issues on your conferences before your customers do. The post Standard Conference Test – Spearline Tests Explained appeared first on Spearline.
Contact Center Virtual Summit: July 7 - 27, 2019
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Join us as we bring together the best contact center experts and hottest tools in the industry for you to optimize performance, hire right, and retain your best agents. These sessions will show you the strategies top people in the industry are using and recommend.
10 things I learned at the C.A.R.E. Conference
Customercount
MAY 10, 2019
conference this week in my hometown of Indianapolis. Conference appeared first on CustomerCount. News CARE conferenceI had the pleasure of attending the Cooperative Association of Resort Exchangers (C.A.R.E.) I came away with 10 distinct impressions. Continue reading → The post 10 things I learned at the C.A.R.E.
Best Conference Phones for Your Business
FluentStream
JULY 16, 2020
As businesses adapt to hosting meetings and keeping in touch remotely, conference phones have become more important than ever. Communications Tips and Tricks Small Business Expertise best phones Business Phones conference phones phone guide
Outlast Your Coworkers in Video Conference Survivor
VirtualPBX
APRIL 1, 2021
Keep the production and efficiency high and your meetings short with our new Video Conference Survivor feature. Video Conference Survivor is offered exclusively at VirtualPBX, so don’t waste time in another meeting without it. How Video Conference Survivor Works.
What is a Conference Call Meeting? How to Get Started With One?
JustCall
MARCH 13, 2023
A conference call meeting is conducted virtually through telephones or web applications. Wondering how to host a conference call meeting? This guide will walk you through the step-by-step process of setting up conference calls. What is Conference Call? A conference call is a telephone or web call connecting multiple participants. Invited people can join the call using a conference call-in number that brings all participants to a common meeting room.
6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center
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recent Digital+AI conference to get a fundamental understanding. If Artificial Intelligence (AI) for the overall business is a red hot. topic in C-suites, AI for customer engagement is white hot. wonder professionals, who had removed AI from their resumes, are. scrambling to add it back in!
3 Key Topics Discussed at the Channel Partners Conference
Playvox
APRIL 19, 2022
Last week was the Channel Partners Conference and Expo (CPC) in Las Vegas and the 25th anniversary of this event did not disappoint. In fact, the bright lights and neon that are the hallmarks of Las Vegas were an appropriate backdrop for this year’s conference.
SCTC Annual Conference, Dallas - Quick Take and Pix
Jon Arnold
OCTOBER 26, 2022
Their annual conference is mostly for members, so it’s not really a public event, but the challenges facing consultants aren’t all that different from mine as an independent analyst. That’s the story from the conference here in Dallas, and I’ll leave you with a few photos.
Top 5 Must-Attend Virtual Conferences for Customer Success Professionals
ChurnZero
SEPTEMBER 1, 2020
For many of us, 2020 will be known as the year business conferences moved from convention halls to online. For those of us who love the in-person conference experience, this adjustment is tough. 2) The Customer Conference. 4) BIG RYG Customer Success Conference.
Top CX Takeaways from the Frost and Sullivan CCW Conference
CX Accelerator
OCTOBER 25, 2018
Summarized below are a few of the most popular trends coming out of the conference… Most of us are not ready for AI. A poll of the conference audience showed a great deal of inconsistently, with many rolling it up as part of Customer Service. Find out more about Frost and Sullivan CCW Conference HERE and I hope to see you in 2019! What a fantastic couple of days at the Arizona Biltmore.
SWPP Conference (Day 1)
Contact Center Pipeline
MARCH 2, 2015
I’m back in Nashville for my favorite conference of the year, the SWPP Annual Conference. It’s my favorite because this conference is full of friendly, like-minded colleagues who are all interested in exactly the same thing: Workforce Management. Every year, we stay in a beautiful hotel (I ?? OMNI) with goody bags waiting in our […]. Workforce Management
3 In-Person Conferences to Attend Before 2021 Ends
ChurnZero
SEPTEMBER 8, 2021
A year has gone by since the COVID-19 pandemic shuttered doors to in-person conferences, and the industry responded accordingly by converting most live events into virtual experiences. Top Three In-Person Conferences for Customer Success Professionals to Attend in 2021.
2019 Contact Center Conferences
VHT
SEPTEMBER 20, 2018
That means we need to start thinking about planning and scheduling for the best 2019 contact center conferences. Here are some of the most anticipated 2019 contact center conferences that are definitely worth your time to attend. The 2018 conference was held at The Mirage in Las Vegas and featured business / real estate mogul Barbara Corcoran from Shark Tank as well as other top customer service industry executives from companies such as Uber, Chewy.com, Samsung and more.
Cisco Contact Center in action at Google Cloud Next Conference
Cisco - Contact Center
APRIL 10, 2019
We are excited to participate at Google’s Cloud Next conference where we are announcing enhancements to some of the solutions we are building with Google. Collaboration ai contact center Customer Journey Solutions Google Next
Top Customer Success Conferences in 2021
ClientSuccess
NOVEMBER 20, 2020
Think back to the last time you or your team attended a conference or expo in person. With most of the conferences in 2020 either cancelled or converted into virtual events, many industry leaders are looking forward to getting back to normal in 2021. Mark Your Calendars Now! .
TCN To Showcase New Workforce Engagement Suite for its Contact Center Platform at 2023 ACA International Spring IGNITE Conference
TCN
MARCH 15, 2023
WHATACA International Spring IGNITE Conference brings together credit and collection professionals from across the country. The post TCN To Showcase New Workforce Engagement Suite for its Contact Center Platform at 2023 ACA International Spring IGNITE Conference appeared first on TCN.
Top 10 SaaS Conferences of 2022
CustomerSuccessBox
APRIL 18, 2022
Here’s a simple curated list of Top 10 SaaS conferences of 2022 that you can add to your calendar and learn from the best! Whether it is to look for new opportunities, gather leads, or network, this global conference is for you. Design Ops Global conference.
Part 2: 2017 SWPP Annual Conference Wrap-up
Contact Center Pipeline
APRIL 11, 2017
Going to SWPP’s Annual Conference is like going to Workforce Management camp. Workforce Management call center contact center SWPP SWPP conference WFM workforce managementSurrounding ourselves with like-minded buddies for three days is a powerful energy that rejuvenates us. There were many dedicated people at SWPP this year. The best tag line in the “About Me” section that I saw was from Tony Graczyk, CCWFM Manager at […].
TCN to Showcase Latest Enhancements to its Advanced Call Center Platform at RMAi 2022 Annual Conference
TCN
FEBRUARY 1, 2022
WHAT & WHO RMAI 25th Annual Conference, hosted by Receivables Management Association International (RMAI), is. The post TCN to Showcase Latest Enhancements to its Advanced Call Center Platform at RMAi 2022 Annual Conference appeared first on TCN. Conferences & Events Press
NRF’s Shop.org 2018 conference focuses on winning key audiences
Global Response
SEPTEMBER 6, 2018
The post NRF’s Shop.org 2018 conference focuses on winning key audiences appeared first on Global Response. Conference ECommerce Support Global Response Blog Shop.org
How to Create a Conference Call with Java
Nexmo
AUGUST 23, 2019
In this tutorial, you will learn how to initiate a conference call to connect multiple people who phone into a number. Create a Conference Call With Java. From the command line, create a new Java project with the following commands, accepting any of the default prompts from Gradle: mkdir conference-call cd conference-call gradle init --type=java-application. Gradle will create the App class in the src/main/java/conference/call folder.
Start the New Year Off Right With TCN’s C3 User Conference
TCN
JANUARY 10, 2022
The post Start the New Year Off Right With TCN’s C3 User Conference appeared first on TCN. Conferences & EventsWith the start of a new year comes the buzz of a fresh start, new.
5 Key Takeaways from The Customer Conference Europe 2022
Education Services Group
JULY 5, 2022
I was lucky enough to attend The Customer Conference Europe 2022 in London, and after taking in what was a very full two days of information, thoughts, opinions, and interaction, I’ve untangled all that I experienced and observed to come away with five key points that really resonated: 1.
Seven Key Strategic Questions Critical to Improving Your Customer Experience – Bahrain CX Conference
Beyond Philosophy
OCTOBER 19, 2018
Colin reveals these questions at a keynote conference speech in Bahrain. The post Seven Key Strategic Questions Critical to Improving Your Customer Experience – Bahrain CX Conference appeared first on. To improve your customer experience it is vital you address these seven key strategic questions. Do you know the answers to these questions? Colin also interviews Rami Sweis, CEO of GolfCX on how customer experience is becoming a key area in the Middle East region.
Testing Yealink Video Conference Phones in VirtualPBX
VirtualPBX
JUNE 24, 2020
What you can read here today is a profile of several Yealink video conference desk phones. These desk phones are marketed to business professionals and small groups that need to complete video conferences, and it has proven an excellent phone for working with our new service.
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