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RSA Conference™ 2023 Security Operations Center Findings Report

Cisco - Contact Center

NetWitness and Cisco released the fourth annual Findings Report from the RSA Conference TM 2023 Security Operations Center (SOC). The RSA Conference ­ SOC analyzes the Moscone Center wireless traffic, w… Read more on Cisco Blogs

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Leading Contact Center Conferences and Events

Fonolo

Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Call Center and Customer Service Conferences If you’re wondering what contact center or customer service industry conferences to attend in 2023, we’ve got you covered!

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Beyond the climate jargon: Reflections from climate conference season 2023

Cisco - Contact Center

For professionals of many sectors, fall is the season for a marathon of conferences, panels, webinars and events. For the climate sector, this is no exception and Climate Week NYC kicked it off with… Read more on Cisco Blogs

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The Best Customer Experience Conferences in 2023

Lumoa

After a couple of years of hiatus, many Customer Experience Conferences are going back to live events, as you have already seen in late 2022 – or at least they are trying to. Full List of Customer Experience Conferences in 2023: CX Summit by Boussias | January, 23 | Online. The Customer Conference | March, 1 | London, UK.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

You will discover your mind's untapped potential, which will enable you to recall information such as names, numbers, presentations, instructions, proverbs, foreign languages, software commands, technical terms, laws, statutes, training material, and even more.

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Tour the RSA Conference 2023 Security Operations Center

Cisco - Contact Center

EXPOSURE: The Information We Divulge On A Public Wireless Network Register now for your free tour at the RSA Conference Security Operations Center (SOC), where engineers are monitoring all traffic on… Read more on Cisco Blogs

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Gone Virtual: Recap of the CETX Conference

Callminer

With over a thousand registrants, our inaugural CETX and very first digital conference also marked one of our largest events to date. After months of organizing, and re-organizing, we’re proud to say that our first virtual Customer Engagement Transformation Exchange (CETX) was a success!

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Contact Center Virtual Summit: July 7 - 27, 2019

This is not your ordinary contact center conference. Save hundreds of dollars with no flight or hotel room to book, avoid losing precious time away from work and family, and access many more educational opportunities and tools!

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.