Select VoiceCom Blog
NOVEMBER 29, 2023
These challenges made business process outsourcing (BPO) increasingly prominent. Selecting an outsourcing destination requires various considerations like cost-effectiveness, availability of skilled talent, language proficiency, cultural alignment, and more. Revenue for IT outsourcing in 2023 was at US $8.81 year-on-year.
Helpware
OCTOBER 30, 2023
By incorporating AI and machine learning from advanced data analytics to automated customer support, this technology is permeating every facet of the business process outsourcing (BPO)world. With the AI industry’s trajectory aiming sky-high, from $86.9
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Anexa BPO
JANUARY 3, 2021
As businesses look to improve the way they function, those who pay special attention to their Unique Selling Point (USP), while outsourcing certain tasks will be rewarded. While the current global landscape has undoubtedly increased the need for outsourcing, its popularity among business owners has been growing for several years.
Helpware
NOVEMBER 15, 2022
Over the past few years, contact center outsourcing services have undergone a major transformation. With the advent of cutting-edge technologies, call center outsourcing companies in USA and other locations around the globe can now provide a much higher level of customer service to the joy of satisfied customers. billion by 2023.
Anexa BPO
SEPTEMBER 5, 2021
In the interest of identifying, and capitalizing on these massive changes and 2021 ecommerce trends, there has never been a better time for brands and companies to include BPO (outsourcing) as part of their business model. By 2027, it’s projected that social commerce will account for $604 billion in sales. Give us a call today.
TechSee
JUNE 1, 2021
gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Job scheduling is even more complicated when it comes to freelancers or outsourced technicians. It then searches for past history of the outsourced technicians who have uploaded images of resolved errors on this particular machine.
24-7 InTouch
JUNE 30, 2022
This number is projected to rise to 50% by 2027 , with workers playing the roles of sellers, hosts, drivers, shoppers, and much more. . Here are 3 ways how brands can do just that: Ensure a consistent brand experience among various channels with either outsourcers or independent contractors serving your customers.
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