Select VoiceCom Blog

NOVEMBER 29, 2023

These challenges made business process outsourcing (BPO) increasingly prominent. The strategy involves delegating specific non-core functions to third-party service providers, allowing in-house teams to focus on tasks intended for company growth, such as business development and crisis management. year-on-year.

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Helpware

OCTOBER 30, 2023

By incorporating AI and machine learning from advanced data analytics to automated customer support, this technology is permeating every facet of the business process outsourcing (BPO)world. With the AI industry’s trajectory aiming sky-high, from $86.9

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Anexa BPO

JANUARY 3, 2021

As businesses look to improve the way they function, those who pay special attention to their Unique Selling Point (USP), while outsourcing certain tasks will be rewarded. While the current global landscape has undoubtedly increased the need for outsourcing, its popularity among business owners has been growing for several years.

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Select VoiceCom Blog

APRIL 17, 2023

Business process outsourcing (BPO) is a popular strategy for companies to reduce costs, increase efficiency, and access specialised skills and expertise. billion by 2027 , with a compound annual growth rate (CAGR) of 8%. Experts predict that the global BPO market will reach $405.6

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