Cisco - Contact Center
MARCH 9, 2023
The AXL Philosophy and Purpose We, as programmers, often look at an API with wild dreams about building dazzling user-facing applications that inspire jaw-dropping amazement.
Cisco - Contact Center
JANUARY 10, 2023
As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.
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Nicereply
JANUARY 2, 2023
When our services posts to Facebook, we’re restricted by what they let us do through their API (the connection to them). The post 11 Customer Service Phrases You Need to Know in 2023 appeared first on Customer Happiness Blog.
Concentrix
JANUARY 5, 2023
Learn about the organizational changes and shift in thinking required for API success.
JustCall
FEBRUARY 13, 2023
This article explores ten such Aircall alternatives leading the telephony and virtual call center space in 2023. Freshdesk has functions for ticketing, automated ticket routing, omnichannel integration, SLA management, phone system, messaging APIs, reporting and analytics, and so on.
AWS Machine Learning
FEBRUARY 1, 2023
Amazon Rekognition has two sets of APIs that help you moderate images or videos to keep digital communities safe and engaged. Some customers have asked if they could use this approach to moderate videos by sampling image frames and sending them to the Amazon Rekognition image moderation API.
JustCall
JANUARY 31, 2023
per user per month Premium – Message, video, and phone features and an open API at $33.74 per user per month Ultimate – Message, video, and phone features and an open API at $44.99 The post Top 8 Dialpad Alternatives & Competitors in 2023 appeared first on.
JustCall
MARCH 10, 2023
The Top UCaaS Providers of 2023 If you are planning to implement a UCaaS ecosystem at your business, you need to consider the top contenders in the industry. Discussed below are the best UCaaS providers of 2023. Ideally, an API is a necessary tool to have with the UCaaS solution. If the vendor does not provide an API or integration module, then it should at least support third-party bridges like Zapier. The post 10 Best UCaaS Providers in 2023 appeared first on.
kommunicate
FEBRUARY 20, 2023
Last Updated on February 20, 2023 Zendesk’s Sunshine Conversations enables businesses to integrate messages from various channels into one continuous conversation and create interactive experiences across all platforms.
JustCall
JANUARY 27, 2023
It also provides open APIs, SDKs, and widgets so developers can build their integrations and applications. per user per month Premium – Message, video, and phone features and an open API at $34.99
TechSee
FEBRUARY 16, 2023
Everyone here at TechSee is excited about the launch of our brand new “Open Integration Platform,” a full API platform that puts the visual customer experience front and center.
Nicereply
JANUARY 18, 2023
Best help desk software tools of 2023 Out of hundreds of help desk software providers available on the market, how do you choose the one that will be best suited to your business needs? Check out these best help desk software solutions you might want to consider for your business in 2023.
AWS Machine Learning
MARCH 23, 2023
Applications and services can call the deployed endpoint directly or through a deployed serverless Amazon API Gateway architecture. This is joint post co-written by Leidos and AWS.
OrecX
MARCH 23, 2023
REST API for open, easy audio data sharing with transcription and analytics engines. Conversational analytics is the name of the game today in the call recording world.
Netomi
JANUARY 5, 2023
Brands face unique challenges heading into 2023 as they balance the variety of changes the last few years have brought on—a looming recession, staffing shortages across all industries, and significant shifts in consumer behavior and expectations brought on by the pandemic.
AWS Machine Learning
MARCH 22, 2023
You can then use your custom model via the Rekognition Custom Labels API and integrate it into your applications. After the datasets are created, we train a Custom Labels model using the CreateProjectVersion API. API Gateway forwards the user’s inference request to AWS Lambda.
JustCall
MARCH 13, 2023
With webhooks and API integrations, you can fetch and show current and accurate information to the customer. Using WebHooks and APIs, SMS bots fetch all the relevant details from the database and send them to the customer.
AWS Machine Learning
MARCH 15, 2023
The best practice for migration is to refactor these legacy codes using the Amazon SageMaker API or the SageMaker Python SDK. Step Functions is a serverless workflow service that can control SageMaker APIs directly through the use of the Amazon States Language.
TechSee
MARCH 16, 2023
VI is natively embedded across TechSee’s visual service platform and can be easily added to any business application via API. Artificial intelligence (AI) is designed to automate manual tasks and processes.
Nicereply
JANUARY 30, 2023
If you’re planning on changing your helpdesk so that you can get better analytics, you may need a support engineer to build out things like macros, or more functional API connections than you already have.
AWS Machine Learning
MARCH 10, 2023
Call the Amazon Fraud Detector API using the GetEventPrediction action. The API returns one of the following results: approve, block, or investigate. The API returns one of three results: approve, block or investigate.
Eptica
JANUARY 6, 2023
Date: Friday, Janvier 6, 2023 Author: Laurianne Merour - Digital Marketing Manager Centre de contact natif Teams : la nouvelle ère. Publié le: 06 Janvier 2023. Elle continuera simplement à s'améliorer au fur et à mesure de la maturation des API de Microsoft.
OrecX
JANUARY 27, 2023
or 2% of your company's annual revenue HIPAA infractions can cost up to $50,000 CMS Final Rule 2023 penalties can amount to $2,007,500 per hospital Each of these regulations requires certain call recording requirements. CMS Final Rule 2023 (U.S.
AWS Machine Learning
JANUARY 12, 2023
The engineering team was able to build and test the solution within a week, without needing to understand machine learning (ML) or the working of AI, using Amazon Comprehend video guidance , API reference documentation , and example code.
VirtualPBX
MARCH 3, 2023
Track Team Activity with Webhooks & Zapier Webhooks are an HTTP-based callback function that allows lightweight, event-driven communication between application programming interfaces (APIs). Here at VirtualPBX, we understand the importance of customer service automation for businesses.
AWS Machine Learning
MARCH 22, 2023
Access and permissions to configure IDP to register Data Wrangler application and set up the authorization server or API. Configure the IdP To set up your IdP, you must register the Data Wrangler application and set up your authorization server or API.
AWS Machine Learning
MARCH 6, 2023
Best practices We discuss the following best practices in this post: Compute – SageMaker Training is a great API to launch CPU dataset preparation jobs and thousand-scale GPU jobs. The SageMaker jobs APIs, namely SageMaker Training and SageMaker Processing, excel for this type of tasks.
AWS Machine Learning
FEBRUARY 15, 2023
You can fine-tune and deploy JumpStart models using the UI in Amazon SageMaker Studio or using the SageMaker Python SDK extension for JumpStart APIs.
JustCall
MARCH 23, 2023
Interactive Voice Response, or IVR, is necessary for every contact center. It serves as a round-the-clock virtual receptionist. The IVR is configured to lead the user to a self-help guide that answers their query, a human agent who can solve their problem, or a pre-recorded voice message.
AWS Machine Learning
MARCH 13, 2023
We use the SageMaker list-models API to identify if it’s retraining based on the model retraining version number and timestamp.
AWS Machine Learning
FEBRUARY 9, 2023
In this post, we discuss the benefits of the AnalyzeDocument Signatures feature and how the AnalyzeDocument Signatures API helps detect signatures in documents. For documents in a byte array format, you can submit image bytes to an Amazon Textract API operation by using the bytes property.
AWS Machine Learning
FEBRUARY 24, 2023
With our high-quality results now stored in OpenSearch Service, we’re able to perform geospatial and temporal search via a REST API, using Amazon API Gateway and Geoserver.
TechSee
JANUARY 12, 2023
Since its launch a few months ago, the Visual Intelligence Platform has delivered analysis and insights within both TechSee’s products and via API integrations into third-party solutions like chatbots or workflows.
AWS Machine Learning
MARCH 9, 2023
First, SageMaker Training and Hosting APIs provide the productivity benefit of fully managed training jobs and model deployments, so that fast-moving teams can focus more time on product features and differentiation.
CafeX
FEBRUARY 24, 2023
The Composite API unifies and rationalizes access across multiple systems and states, which makes understanding an incoming claim more intuitive for agents. In this case study Key lessons from deploying CafeX at the Healthcare Solution Provider 1.
AWS Machine Learning
MARCH 20, 2023
Quantizing the model in PyTorch is possible with a few APIs from Intel PyTorch extensions. This is a guest post co-written with Antony Vance from Intel.
AWS Machine Learning
MARCH 17, 2023
Note that the Microsoft Graph API places throttling limits on the number of concurrent calls to a service to prevent overuse of resources.
AWS Machine Learning
MARCH 1, 2023
The flywheel provides integration with custom classification and custom entity recognition APIs, and can help different roles such as data engineers and developers automate and manage the NLP workflow with no-code services.
AWS Machine Learning
MARCH 14, 2023
Because we use torch distribution, we need to initialize the training with XLA as the device as follows: device = "xla" torch.distributed.init_process_group(device) We use the PyTorch/XLA distributed backend to bridge the PyTorch distributed APIs to XLA communication semantics.
AWS Machine Learning
FEBRUARY 16, 2023
The shell script invokes the Python script via the neuron_parallel_compile API to compile the model into graphs without a full training run. Modern model pre-training often calls for larger cluster deployment to reduce time and cost.
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