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42 Best Customer Feedback Software for 2022

ProProfs Blog

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. This feature is essential to brand and personalize your survey. Use the poll scheduling feature to create a personalized user experience. Here we go!

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Introducing an image-to-speech Generative AI application using Amazon SageMaker and Hugging Face

AWS Machine Learning

At the 2022 AWS re:Invent conference in Las Vegas, we demonstrated “Describe for Me” at the AWS Builders’ Fair, a website which helps the visually impaired understand images through image caption, facial recognition, and text-to-speech, a technology we refer to as “Image to Speech.” Accessibility has come a long way, but what about images?

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Top 8×8 Alternatives & Competitors in 2022

JustCall

In this blog, we will look at some of the most relevant alternatives to 8×8. per user per month Premium – Message, video, and phone features and an open API at $33.74 per user per month Ultimate – Message, video, and phone features and an open API at $44.99 per user per month. Microsoft Teams.

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How Amp on Amazon used data to increase customer engagement, Part 2: Building a personalized show recommendation platform using Amazon SageMaker

AWS Machine Learning

Amp uses machine learning (ML) to provide personalized recommendations for live and upcoming Amp shows on the app’s home page. This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform. Measuring the outcome. improvement to playback duration. Conclusion.

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Top 12 Customer Service Software To Use In 2022

OctopusTech

With its easy accessibility, it doesn’t require a person to wait on hold for a longer time instead they will get a quick response from a representative to their questions. It helps businesses to effectively manage relationships with clients and personalize the customer service process. Escalates customer satisfaction and loyalty.

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5 Facebook Messenger Alternatives for Businesses (2022 Updated)

JustCall

If you, too, are scouting for alternatives to Facebook Messenger, this blog is for you. Facebook Messenger is better for personal use whereas JustCall is more suited for business use. It offers API and Zapier integration so that you can connect with multiple third-party platforms such as MailChimp, Google Drive, Dropbox, and more.

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Innovate or Stagnate: Top 4 Customer Service Trends for 2024

Comm100

This blog will delve into the top four customer service trends that are expected to take center stage in 2024. This blog is written for you, the experienced customer service professionals, who are the driving force behind these changes that will improve CX and internal efficiencies.