Top 5 Customer Service & CX Articles for the Week of August 7, 2023
ShepHyken
AUGUST 6, 2023
My Comment: I admit to geeking out over stats and finding in survey reports, and here you’ll find an extensive list of customer retention-related stats. Happy and satisfied customers mean that you can maintain regular sales and profit, which can help you maintain success. remains unchanged since 2009 while inflation reached 6.2%
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