Q&A: Understand the Growth and Retention Metrics of SaaS Companies from Recent Surveys and M&A Activity
ChurnZero
JUNE 19, 2020
Most folks, by the time they talk to us, have someone that at least is aware of it or oversees it, whether it’s the Sales team or a specific department. Each account rep that is doing sales is also doing renewal management and things like that. The playbook is there for Sales, Marketing, and CS.
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