LiveChat

JANUARY 23, 2020

If there’s a blueprint for a successful community, it’s theirs with Arielle at the wheel. In fact, it’s one of the most common use cases of our community at LiveChat. That’s why it’s easier to get such priceless information from inside the community instead of an email survey. Collecting customer feedback.

Gamification 69

Gamification Feedback Education Entertainment 69

LiveChat

NOVEMBER 16, 2018

From becoming “friends” with customers via social media to getting inside their pockets via smartphone apps to offering customer support 24 x 7 x 365, businesses have pulled no stops at pleasing the customer in the race for market domination. The post This Is How You Save On Customer Support appeared first on LiveChat.

Customer Support 45

Customer Support Customer Care Entertainment Education 45

LiveChat

JANUARY 24, 2017

If you want to create a customer–centric culture you need to start on the inside, with your employees. Providing customer service through LiveChat makes it easier, it allows you to see which agents achieve the highest customer satisfaction score (rated by customers). Share customer success. Support your customers’ success!

Customer centricity 31

Customer centricity Airlines Surveys Education 31

LiveChat

NOVEMBER 19, 2015

One of the first signs of NASA’s social media success happened when Veronica McGregor, who is the head of communications at NASA’s Jet Propulsion Laboratory, came up with the idea to report on the Phoenix lander in a unique way. What made the 1st person reporting so successful? How do they do it? Finding the right voice.

Accountability 71

Accountability Government Marketing Personalization 71

LiveChat

APRIL 3, 2017

After one Amazon customer had his PlayStation gaming console stolen from his front porch before getting home to bring it inside, he felt defeated. Amazon is willing to sacrifice short-term profitability for long-term success. The post 10 Top Business Lessons Small Businesses Can Learn from Amazon appeared first on LiveChat.

Marketing 51

Marketing Metrics Technology Customer Experience 51

LiveChat

DECEMBER 6, 2019

Unboxing videos give people a way of viewing what’s inside. For promoting their new product, Nike partnered with the YouTube channel, “What’s Inside?” The channel creates videos where they cut apart everyday objects to show what’s inside. You cannot realize any success online without knowing your customers.

Marketing 36

Marketing Customer Experience Advertising Benchmark 36

LiveChat

JULY 20, 2018

You’re trying to get inside the head of your audience to determine what’s important to them and what they look for in a brand they’ll be loyal to. The post Designing a Content Marketing Strategy to Boost Customer Loyalty appeared first on LiveChat. Be clear about your purpose. Leverage your core values.

Marketing 37

Marketing B2B Personalization Sales 37

LiveChat

NOVEMBER 7, 2017

In LiveChat you have the ability to make notes about customers inside the app. In each study, however, those who wrote out their notes by hand had a stronger conceptual understanding and were more successful in applying and integrating the material than those who used took notes with their laptops.

Personalization 28

Personalization Management 28

LiveChat

DECEMBER 7, 2018

Being a fundamental part in the structure of a successful email campaign , a subject line needs to act as the cliffhanger in a story, which is carried forward by the email copy. Hint what your subscriber will get inside by opening your email, so as to heighten interest. ONE day left to scare yourself silly! ”.

Best practices 28

Best practices Marketing Personalization Sales 28

LiveChat

AUGUST 8, 2017

Read the post about Success Quotes to Keep You Moving Forward to Your Goals. I haven’t met a successful person who wouldn’t be confident. I’m not saying successful entrepreneurs are not full of doubts inside. On the contrary, I met a successful person who started to doubt in himself and began to make mistakes.

Coaching 56

Coaching Personalization Marketing Management 56

LiveChat

JANUARY 23, 2020

If there’s a blueprint for a successful community, it’s theirs with Arielle at the wheel. In fact, it’s one of the most common use cases of our community at LiveChat. That’s why it’s easier to get such priceless information from inside the community instead of an email survey. Collecting customer feedback.

Gamification 28

Gamification Feedback Education Entertainment 28

LiveChat

DECEMBER 6, 2019

Unboxing videos give people a way of viewing what’s inside. For promoting their new product, Nike partnered with the YouTube channel, “What’s Inside?” The channel creates videos where they cut apart everyday objects to show what’s inside. You cannot realize any success online without knowing your customers.

Marketing 28

Marketing Customer Experience Advertising Benchmark 28

LiveChat

AUGUST 25, 2015

One way to get people talking about your product is to make them feel like insiders or create something remarkable that makes them look clever or interesting for sharing. On their blog we can find interviews and case studies of successful sites. Will it blend? Ever heard of the video series Will it blend?

Advertising 78

Advertising Entertainment Marketing Morale 78

LiveChat

AUGUST 25, 2015

One way to get people talking about your product is to make them feel like insiders or create something remarkable that makes them look clever or interesting for sharing. On their blog we can find interviews and case studies of successful sites. Will it blend? Ever heard of the video series Will it blend?

Advertising 77

Advertising Entertainment Marketing Morale 77

LiveChat

JANUARY 30, 2019

Successful rebranding goes beyond aesthetics and coming up with a new logo to appear fresh and relevant in the ever-changing world. This polysemy was quite intentional and might be the essential component of the logo’s success. After all, that is a sign of success and every brand’s ambition. The list can go on and on.

Banking 35

Banking Transportation Engineering Personalization 35

LiveChat

JUNE 12, 2018

Thanks to a successful YouTube SEO strategy , some companies have made it to the first page and in this step-by-step guide, we’ll show you how to do it. I bet you’ve guessed what they sell; backpacks and everything that goes inside! The post YouTube SEO Tips: How to Rank Your Video Higher appeared first on LiveChat.

Engineering 31

Engineering Entertainment Marketing Management 31

LiveChat

MAY 25, 2018

Custom printing and warehousing company Printful has a closed Facebook group for their registered users called “Printful Insiders.” The post 8 Lead Nurturing Email Alternatives Worth Exploring appeared first on LiveChat. Just like it’s not enough to collect customers’ email addresses to sell them products, it’s.

Accountability 28

Accountability Personalization APIs Customer retention 28

LiveChat

AUGUST 26, 2019

We all know customer service is the core of a successful business. When you log in to the application, you see the main dashboard, which is known as LiveChat Home. LiveChat Home is always available after you click a Home image in the menu. So, what do you want to measure with LiveChat? We hope you feel comfortable there.

Customer Service 57

Customer Service Management APIs Telemarketing 57

LiveChat

FEBRUARY 27, 2018

Let’s review a few that I’ve tested myself and can give you practical insights from the inside the tools. SE Ranking allows you to work on many projects within the same platform and measure the success of your online store. LiveChat also has its own built-in helpdesk and ticket system for all account levels. SE Ranking.

Analytics 53

Analytics Accountability Sales Customer centricity 53

LiveChat

NOVEMBER 21, 2016

At LiveChat it looks like this: You can also personalize content and language for returning visitors. For example, in the LiveChat app you can change the look of the chat window so it better fits your website. Once we realized the key to success in communicating with customers is personalization , we changed the whole system.

Personalization 65

Personalization Customer Service SaaS Accountability 65

LiveChat

JULY 4, 2016

The bottom line is that agents should feel responsible for the success of the customers. If you’re running a knowledge base in your company, make sure that you know it inside and out. The post 15 Customer Service Skills Agents Need appeared first on LiveChat. However, everyone makes mistakes from time to time.

Customer Service 47

Customer Service Personalization Coaching Education 47

LiveChat

NOVEMBER 30, 2018

If you want your business to climb the stairs of ultimate success and recognition, then it is time to pay attention to the seven alarming signs of a poor CX strategy which is keeping your business away from all the attention it deserves. Communication is one big word when it comes to an organization’s success.

Education 41

Education Engineering Customer retention Construction 41

LiveChat

MAY 4, 2016

At least the ones that want to be incredibly successful, win big and don’t let their competition get ahead. General meetings inside the company are the biggest waste of time and the most boring thing ever. Let me try this on our product: LiveChat is the easiest way to contact with your customers. Harvey Specter is a bad-ass.

Sales 44

Sales Accountability Management 44

LiveChat

AUGUST 3, 2018

However beneath that sheen of success, we don’t get to see the thousands of hours spent in building businesses that are ready to weather any storm, withstand intense competition, and please the most exacting customer. If I expect to search, browse or shop in my car, on my couch or inside a mall, the average customer is no different.

Multichannel 28

Multichannel Airlines CRM Advertising 28

Netomi

SEPTEMBER 20, 2021

Dedicated customer success team. Used by thousands of chatbot developers, CSML Studio is the simplest way to get started with CSML, with everything included to start building chatbots directly inside your browser. Integrates out of the box with over 70 other apps (CRM, ticketing, databases, livechat, and more). Multi-lingual.

Chatbots 126

Chatbots APIs Surveys Analytics 126

LiveChat

APRIL 5, 2016

Inside the cage he is at least safe from people. The post A Quick Course of Lion Taming: How to Turn Customer Complaints into Compliments appeared first on LiveChat. Now, if you see how important it is to deal with complaint right, let’s tame that lion together! Rule one: don’t show your fear. George Bernard Shaw.

Call Center 45

Call Center Advertising Feedback Customer Service 45

LiveChat

AUGUST 26, 2016

Teach me how to use your favorite app : More of a task than a question, but it shows you how the candidate would approach a customer service situation with a product they already know inside and out. Responsibility : Agents should feel responsible for the success of the customers.

Customer Service 52

Customer Service Metrics Surveys Average Handle Time 52

LiveChat

JANUARY 4, 2019

Writing some posts in social media alone won’t guarantee the success of your offer. Just make sure that the inside of the book is as great as its cover and title. The post 10 Lead Magnets that Will Help You Grow Lead Database appeared first on LiveChat. If you remember that, you’re more likely to avoid too-long sentences.

Entertainment 50

Entertainment Feedback Education Sales 50

LiveChat

JULY 26, 2017

Unlike all the other platforms and social networks, where you have to spend countless hours trying to address your target audience, on Reddit, it can be found inside the appropriate subreddits. Inside the r/deals , you can promote your service or product to the people which are interested in becoming your customers.

Feedback 63

Feedback Advertising Sales Accountability 63