Cincom

JUNE 23, 2020

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with Ciellos, a services firm that develops and manages products and integrations to Microsoft Dynamics , to implement CPQSync by Cincom. Cincinnati, OH (June 23, 2020) – Cincom Systems, Inc.,

Finance 64

Finance SaaS CRM Enterprise 64

Cincom

MAY 3, 2021

a global supplier of enterprise software solutions, announced today that the company is now offering CPQSync Self-Serve TM , a B2B commerce experience for companies with complex, highly configurable products and services. The company’s solutions help clients improve their most critical business processes and operating results.

Self service 52

Self service B2B Finance SaaS 52

Cincom

NOVEMBER 3, 2020

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with Reenhanced to implement CPQSync by Cincom. Reenhanced is a certified Microsoft partner that specializes in CRM implementations. Cincinnati, OH (November 2, 2020) – Cincom Systems, Inc., About Cincom.

CRM 52

CRM Finance SaaS Sales 52

Cincom

OCTOBER 29, 2020

CPQSync is the only CPQ solution that offers a Power Automate Certified Connector. a global supplier of enterprise software solutions, announced today that the company’s multi-tenant configure-price-quote solution, CPQSync , has been accepted into the Microsoft Business Applications ISV Connect Program and is Co-Sell Ready for Dynamics 365.

Finance 52

Finance CRM Sales Enterprise 52

Cincom

SEPTEMBER 29, 2020

CPQSync by Cincom, the company’s cloud-based, configure-price-quote solution, will be featured at this training and networking event for Microsoft Business Applications. CPQSync by Cincom is a Microsoft solution available through Microsoft partners. Cincinnati, OH (September 29, 2020) – Cincom Systems, Inc. ,

Finance 52

Finance Education CRM Best practices 52

Cincom

FEBRUARY 22, 2021

Virtual Conference with Purely CRM and Microsoft MVP, Rick McCutcheon. and Purely CRM for a conversation with Microsoft MVP, Rick McCutcheon. and Purely CRM for a conversation with Microsoft MVP, Rick McCutcheon. Who should attend: Microsoft Dynamics Users in the Manufacturing Industry. Join Cincom Systems, Inc.

Finance 52

Finance CRM Upselling SaaS 52

CSM Magazine

MARCH 27, 2023

Microsoft recently announced the launch of Copilot, a new tool that is set to bring massive productivity gains for professionals across the globe using its Office 365 application suite. So, what exactly is Copilot?

Customer Service 52

Customer Service APIs Analytics Technology 52

JivoChat

JUNE 1, 2022

With the Advanced Excel Formulas and Functions course, you are going to learn how to think like Excel to be able to write powerful and dynamic Excel formulas from scratch. You are going to discover how to write advanced conditional, text, date and lookup functions, including XLOOKUP and Dynamic Arrays. . Dynamic Array formulas.

Best practices 75

Best practices Analytics Metrics Accountability 75

Cincom

FEBRUARY 27, 2020

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with C5 Insight to sell and implement CPQSync by Cincom. Geoff Ables, C5 Insight Managing Partner, says, “We’ve worked with a number of configure price quote solutions for our Dynamics 365 clients.

CRM 52

CRM SaaS Employee engagement Consulting 52

JivoChat

JANUARY 22, 2023

Not only professionals that deal with numbers every day can enjoy the solutions Excel provides, and many companies value employees who know how to use this software. You will know how to maintain large sets of Excel data in a list or a table and use dynamic formulas with IF, VLOOKUP, INDEX, and MATCH. Workload: 9.5 Workload: 10.5

Management 75

Management 75

Cincom

APRIL 6, 2020

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with New Dawn Solutions, LLC, a firm that provides implementation and post go-live support services for Microsoft Dynamics, to implement CPQSync by Cincom. Cincom Systems, Inc., ” About Cincom.

SaaS 52

SaaS CRM Enterprise Sales 52

Cincom

MAY 14, 2020

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with InterDyn Artis , an LBMC Technology Solutions Company, to implement CPQSync by Cincom. Their proven experience with Microsoft technologies will help our customers maximize their investment in CPQSync.”.

SaaS 52

SaaS Engineering CRM Enterprise 52

JustCall

APRIL 5, 2023

Mitel is a Canadian telecommunications company that provides unified communications solutions for businesses of all sizes and scales. Top 8 Mitel Alternatives to Consider for 2023 JustCall Avaya 8×8 RingCentral Cisco Microsoft Vonage Nextiva 1. Founded in 1972, it is headquartered in Ottawa, Ontario. G2 Rating: 4.3

APIs 52

APIs Analytics Enterprise Feedback 52

Cincom

MAY 4, 2021

a global supplier of enterprise software solutions, announced today that the company is a featured partner at Microsoft Business Applications Summit. This virtual forum brings together a community of customers and partners to learn how to create and extend solutions to drive business success.

SaaS 52

SaaS CRM Sales Enterprise 52

Cincom

JUNE 3, 2021

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with Centric Consulting to implement CPQSync by Cincom. Partnering with Cincom on configure, price, quote solutions with CPQSync will help us do just that.”. Cincinnati, OH (June 3, 2021) – Cincom Systems, Inc.,

Consulting 52

Consulting Consulting Finance Enterprise 52

CafeX

JULY 13, 2017

This week was exciting for CaféX, as we announced Cosmos, the latest release of Live Assist for Microsoft Dynamics 365, the only omnichannel solution for Dynamics 365 co-engineered with and endorsed by Microsoft.

Chatbots 59

Chatbots Engineering 59

Cincom

SEPTEMBER 7, 2021

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with enVista , a leading global software, consulting, managed services and automation firm, whereby enVista will sell and supply CPQSync by Cincom , Cincom’s SaaS-based Configure-Price-Quote (CPQ) solution.

Transportation 52

Transportation SaaS Consulting Consulting 52

3CLogic

AUGUST 11, 2020

With an impressive enterprise portfolio of solutions ranging from cloud services (Azure), to CRM (Dynamics), to collaboration tools (Teams), and software (Windows and Office 365), Microsoft is proving to be a key partner as organizations evaluate their short and long-term technology investments during the new age of COVID.

call center solutions 52

call center solutions Call Center Call flow CRM 52

JustCall

APRIL 3, 2023

JustCall solutions include intuitive outbound call center software for sales and robust inbound contact center solutions for round-the-clock customer support. Its solution includes Talkdesk CX Cloud, Talkdesk Industry Experience Cloud, and Talkdesk Phone, all in a single platform for a holistic customer experience.

voip 52

voip Interactive Voice Response CRM Coaching 52

CSM Magazine

JUNE 9, 2020

The firm, which holds more Microsoft accreditations than any other UK-based CRM provider and processes £36.6m Silverbear will now replace the Teaching Council’s existing CRM infrastructure with a platform built on Microsoft Dynamics that can be scaled in line with the regulatory body’s growth.

CRM 52

CRM Management Technology Customer Service 52

InGenius

SEPTEMBER 3, 2019

If you're thinking of investing in a computer telephony integration (CTI) solution for your contact center to integrate the voice channel with your CRM, you will undoubtedly have come across several of the terms mentioned in this list. Examples of cloud-based CRMs include Salesforce and Microsoft Dynamics 365.

Interactive Voice Response 83

Interactive Voice Response Call Logging CRM Journey mapping 83

Momentum Telecom

FEBRUARY 11, 2020

Here at Momentum, we recently added Microsoft Teams to the solutions we offer. With more than 20 million daily active users², Microsoft Teams is at the forefront of enterprise communication and collaboration and an attractive option for businesses that work in the Office 365 environment.

Enterprise 40

Enterprise Call Center Customer Support Marketing 40

CSM Magazine

JUNE 1, 2021

Medallia was joined by Microsoft and EY Canada as sponsors of the research. Frontline teams play a major role in that connection,” said Medallia Solutions Principal Rachel Lane. Over the past year, Canadian contact centres have been stretched like no other time in our history” says CSPN Partner, David Singh. “At Date: June 3, 2021.

Surveys 52

Surveys SaaS Coaching Employee engagement 52

CafeX

OCTOBER 12, 2017

Microsoft's CEO envisions digital transformation empowering businesses & employees to "achieve more." Here's how CafeX's omnichannel solution for Dynamics 365 will support the 4 pillars of Satya Nadella's 2017 plan: delivering business outcomes, engaging customers, optimizing operations, and transforming products.

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GetFeedback

APRIL 17, 2019

Besides, if they manage to find the solution to their problems on their own, everybody wins. Still, she fears that the solution is too easy and if she turns to a customer service agent in a live chat on the manufacturer’s website, the agent will think she’s an idiot and treat her accordingly. No one likes that.

Customer Service 102

Customer Service CRM Self service Gamification 102

CSM Magazine

MAY 27, 2021

The project included a 360-degree review of the business, listening carefully to clients, their customers and industry leaders to deliver a fit for purpose and “future-proofed” solution. Mat is working closely with Alison Flannery , Operations Manager of Europa Contact Centre.

Entertainment 52

Entertainment outsourcing Education CRM 52

aircall

SEPTEMBER 12, 2022

Perfect for scaling teams, a cloud-based VoIP solution can help your team stay connected, increase productivity, and cut costs. . This will help you get a sense of what types of businesses can benefit from investing in Aircall’s cloud-based voice solution. Aircall offers an integrated, easy-to-use, cloud-based phone solution.

voip 62

voip APIs Interactive Voice Response Analytics 62

CSM Magazine

NOVEMBER 8, 2018

In fact, with an eight per cent increase in the number of membership organisations and associations using the platform since this time last year, there is little doubt that Dynamics 365 is the market leader and a platform that is rapidly growing in popularity and ubiquity. Maybe it is a combination of the two.

CRM 40

CRM Marketing Accountability Management 40

3CLogic

AUGUST 12, 2022

Many service departments leverage legacy systems, meaning systems that are built on obsolete technology and incapable of offering the type of flexibility that newer solutions do. Legacy call center solutions just aren’t capable of providing organizations with all the functionality they need. This situation is actually quite prevalent.

Customer Experience 52

Customer Experience Abandon rate Contact Center Call Center 52

Natalie Petouhof

JULY 16, 2015

That there is a huge ROI and enhanced customer engagement, trust and customer lifetime value are possible, especially when analytics and IOT are combined, these are some of the reasons why the announcement by Microsoft and FieldOne Systems LLC is so important.

Analytics 63

Analytics Customer Service CRM Self service 63

Natalie Petouhof

JANUARY 2, 2017

Here are 5 powerful tech solutions that will help you exceed customer expectations and provide exceptional customer service: Vision Helpdesk . On the other hand, the Satellite Helpdesk software provides a multi-company customer support management solutions. Office 365 . Dynamics is another Office 365 software tool.

Technology 45

Technology Customer Support Self service CRM 45

Hodusoft

FEBRUARY 1, 2023

The latest trends and innovations in business phone systems for the banking industry include features such as cloud-based solutions, AI-powered virtual assistants, and integration with other communication channels such as email and chat. It can accommodate a dynamic team size and a high volume of calls.

Finance 52

Finance Banking voip Analytics 52

Natalie Petouhof

DECEMBER 9, 2015

Tweet Introducing Microsoft PowerApps – for the non-developer! While companies are increasingly turning to SaaS solutions for specific scenarios like CRM, travel and HR, using services like Microsoft Dynamics, Concur or Workday, most business app scenarios still remain locked on premises, dependent on corporate connected PCs.

Banking 49

Banking CRM SaaS APIs 49

TeamSupport

JUNE 15, 2020

In 2008, when working for a former company where they could not find a true B2B (business-to-business) customer support solution, my colleague and TeamSupport Co-founder, Eric Harrington , and I set out to build one. At the time of development, there were no other B2B-focused support solutions, rather primarily ticketing management companies.

B2B 64

B2B Self service B2C Customer Support 64

JivoChat

FEBRUARY 22, 2023

Finally, many companies are outsourcing customer service support to maximize customer satisfaction while reducing costs associated with providing effective customer service solutions. Microsoft Teams Microsoft Teams is a collaboration platform developed by Microsoft.

outsourcing 82

outsourcing SaaS Accountability Analytics 82

JustCall

APRIL 5, 2023

Pricing Comparison Budget is one of the primary concerns for businesses choosing a long-term solution that meets their requirements. As such, we will compare the pricing of both solutions so that you can find the option that fits the bill. Both JustCall and RingCentral offer solutions to business needs.

Interactive Voice Response 52

Interactive Voice Response voip Analytics Contact Center 52

InGenius

JULY 19, 2019

We're working with a dynamic and informed market that's looking for a more human experience. With our 25 years of CTI-focused experience and our solutions engineering team at the ready, agents have access to a solution that works exactly as they need it to, without having to limit or compromise any CRM workflow processes.

Contact Center 48

Contact Center CRM Call Logging Education 48