Top 5 Customer Service & CX Articles for Week of January 15, 2024
ShepHyken
JANUARY 14, 2024
This compilation of nine best practices for managing unhappy customers comes from the Rolling Stone Culture Council. How to Create a Complaint Management System to Protect Your Brand Reputation by Jasmine Williams (Sprout Social) Getting complaints about your business never feels great. They can also severely impact your reputation.
Let's personalize your content