Healthcare Personalization Surveys Transportation 
GetFeedback
APRIL 29, 2019
Text message (SMS) surveys are a great solution for gathering feedback from customers who are on the go. Below are some specific examples of when SMS surveys serve as the best feedback distribution channel. . Immediately after you end a phone conversation with a customer, send them an SMS survey to rate the service experience. .
Sykes
OCTOBER 23, 2020
And with so many changes to healthcare and insurance coverage each year, programs like Medicare will grow in complexity — and importance. Faced with pressing decisions regarding their healthcare, how are Medicare-eligible consumers determining which plan is right for them? Among those surveyed (to whom the question applied), 43.7%
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delighted
MAY 15, 2020
In 2020, we immediately think of the healthcare professionals and essential workers who stand on the front line of the COVID-19 pandemic, risking their health every day for those in need of their care. Frontline responders are in desperate need of protective personal equipment (PPE) to keep themselves and others safe.
delighted
MAY 15, 2020
In 2020, we immediately think of the healthcare professionals and essential workers who stand on the front line of the COVID-19 pandemic, risking their health every day for those in need of their care. Frontline responders are in desperate need of protective personal equipment (PPE) to keep themselves and others safe.
TechSee
JUNE 10, 2021
Of course, in-person contact puts employees and customers at risk. Visual assistance closes the gap in the training process and reduces the need for in-person training. Now, survey data is showing that more customers than ever are prepared to engage in self-service activities to avoid technician visits. . Yes, they cost a lot.
TechSee
FEBRUARY 21, 2022
80% of US survey respondents indicated that they accelerated their AI adoption over the past two years. Other surveys show that 50% of companies plan to spend more on AI, with 20% saying they would be “significantly” increasing their budgets. There is a good reason for their optimism. Make Sense of Data. Predict Behavior.
The Petrova Experience
MARCH 7, 2024
Ultimately, customer experience (or passenger experience) comes down to how your end user interacts with your brand… your airport, transportation hub, hospital, facility. And sustain customer experience excellence of the facility by including feedback survey capture and analysis in the operations and maintenance phase of every project.
Expert insights. Personalized for you.
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