Guest Post: 7 Ways Improved Customer Journey Results in Business Growth
ShepHyken
AUGUST 31, 2023
This is where ERP and CRM integration comes into play. What is an ERP? The same goes for upselling—47% of companies report that 11-30% of their revenue comes from upselling. Use data to pinpoint opportunities By mapping your customers’ journey, you can accurately pinpoint cross-selling and upselling opportunities.
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