Guest Blog: The 8 Elements of Customer Support Quality
ShepHyken
NOVEMBER 23, 2018
Your service speed depends on factors like the contact channel (e.g. Your service speed depends on factors like the contact channel (e.g. shorter sentences, and minimize commas and dependent clauses. What makes a customer support interaction good or bad? To be good, a customer support interaction needs to be…. Element #1: Fast.
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