ecommerce digital-shopping-trends-customer-experience Blog Related Topics 
ShepHyken
FEBRUARY 16, 2018
This week we feature an article by Daniel Bakst who explains why competitive benchmarking is key to better serving your customer base. – Shep Hyken. Contextualizing your brand’s place amongst competitors in the industry you encompass is vital to creating a leading Customer Experience.
JivoChat
APRIL 16, 2023
According to Statista, ecommerce sales worldwide are projected to reach around 8.1 The world of ecommerce has been surging globally, and it’s here to stay. But how do you compete (or even work) with the likes of the mentioned ecommerce companies above? How can you make sure your ecommerce venture succeeds?
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Lumoa
NOVEMBER 30, 2022
The Ecommerce industry has seen an impressive development in recent years. Not only are online retailers enjoying massive revenue from their customers (expected to be over $6 trillion in 2022 ), but the platforms themselves are also becoming increasingly sophisticated. For many, the answer is found in conversational AI.
24-7 InTouch
NOVEMBER 4, 2022
“With more time spent at home and on mobile devices, brands are reaching consumers on a global scale through digital marketing, exposing them to new customers and increased revenue opportunities.” ” Since the COVID-19 pandemic, the world of eCommerce has seen massive growth globally.
Anexa BPO
NOVEMBER 7, 2021
Ecommerce exploded during the pandemic – online channels became the new normal of shopping and the saving grace for consumers. D2C marketing had a lot to do with the pivot, with consumers coming to the realization that ecommerce came with tremendous advantages. Let’s break down some of these emerging consumer trends.
Anexa BPO
JANUARY 17, 2023
As online shopping continues to grow, retailers are looking for new ways to monetize their digital real estate. One approach that has gained momentum in recent years is retail media, which refers to the use of digital advertising within a retailer’s own online properties, such as their website or mobile app.
JivoChat
MAY 10, 2023
Enjoy the thousands of opportunities the digital world has to offer and start profiting with your work. You can do what you love, and conquer customers all over the world. You can give them the option to choose all the details on the art piece or give them a range of models to pick from, and maybe customize just the colors or size.
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