security-and-compliance 
Callminer
APRIL 23, 2019
PCI compliance call recording & transcription refers to the requirements set in the Payment Card Industry Data Security Standard (PCI DSS). However, in order to be compliant with the PCI DSS, the CV2 security number on the back of most credit cards must not be included in audio or transcribed conversations.
JustCall
JANUARY 5, 2023
Businesses can use speech analytics for agent training and coaching, identifying any suspicious incidents in legal compliance domain, making your analysis richer, process enhancements, examining the competition and for sales training and development. Speech analytics software analyses live or recorded calls and interpret emotional indicators.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ProProfs Blog
DECEMBER 6, 2021
29% of people cite security concerns as one of the main reasons for abandoning online forms, followed by form length (27%). 29% of people cite security concerns as one of the main reasons for abandoning online forms, followed by form length (27%). Branching & Logic: Give a personalized experience to your form-fillers.
SmartKarrot
MAY 28, 2020
GDPR for SaaS providers requires SaaS businesses to protect the privacy of European citizens who are doing any kind of transactions with them within the boundaries of EU member states. At SmartKarrot, we have been able to integrate the GDPR laws with our platform to ensure our clients’ data security and privacy are being taken care of.
Callminer
AUGUST 1, 2017
Most call centers struggle with efficiency at one time or another. And because efficiency is directly tied to minimizing overhead costs in the call center, it’s a prominent challenge. Meet Our Panel of Contact Center Experts: . Tyler Riddell. It ties up lines and makes the whole center fall behind. Alex Tebbs.
Comm100
JANUARY 5, 2021
But while its popularity and effectiveness have soared in recent years, some worry about the security of live chat. After all, customers often share personal and sensitive information with agents, and it’s critical that none of it falls into the wrong hands. However, the level of security offered by different vendors does vary widely.
SmartKarrot
SEPTEMBER 1, 2022
But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . In this write-up, I will first explain what makes enterprise clients different and then take you through the all-important enterprise sales terminology that every B2B SaaS company should know. contact-form-7].
Expert insights. Personalized for you.
159 
Let's personalize your content