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Adopting CX Innovation: How to Overcome the Challenge

TechSee

In this post, we explore how to remove barriers to adoption, significantly amplifying the effectiveness of your CX strategies. Furthermore, TechSee’s technology can be integrated anywhere through APIs or SDKs. However, the true potential of investing in CX innovation often remains untapped due to barriers that hinder adoption.

APIs 109
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How LotteON built a personalized recommendation system using Amazon SageMaker and MLOps

AWS Machine Learning

For this reason, we built the MLOps architecture to manage the created models and provide real-time services. The main AWS services used are SageMaker, Amazon EMR , AWS CodeBuild , Amazon Simple Storage Service (Amazon S3), Amazon EventBridge , AWS Lambda , and Amazon API Gateway.

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Use RAG for drug discovery with Knowledge Bases for Amazon Bedrock

AWS Machine Learning

It allows you to seamlessly customize your RAG prompts and retrieval strategies—we provide the source attribution, and we handle memory management automatically. In this post, we demonstrate how to build a RAG workflow using Knowledge Bases for Amazon Bedrock for a drug discovery use case.

APIs 117
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Amazon SageMaker model parallel library now accelerates PyTorch FSDP workloads by up to 20%

AWS Machine Learning

In particular, we cover the SMP library’s new simplified user experience that builds on open source PyTorch Fully Sharded Data Parallel (FSDP) APIs, expanded tensor parallel functionality that enables training models with hundreds of billions of parameters, and performance optimizations that reduce model training time and cost by up to 20%.

Scripts 102
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Get smarter search results with the Amazon Kendra Intelligent Ranking and OpenSearch plugin

AWS Machine Learning

Amazon Kendra provides a fully managed intelligent search service that automates document ingestion and provides highly accurate search and FAQ results based on content across many data sources. For more information about the fully managed service, please visit the Amazon Kendra service page.

Scripts 81
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Optimize AWS Inferentia utilization with FastAPI and PyTorch models on Amazon EC2 Inf1 & Inf2 instances

AWS Machine Learning

If the model changes on the server side, the client has to know and change its API call to the new endpoint accordingly. The following figure shows the architecture of how to set up the solution on an EC2 Inf2 instance. Neuron Runtime determines which NeuronCore will run which model and how to run it. code as the entry point.

Scripts 73
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Use the Amazon SageMaker and Salesforce Data Cloud integration to power your Salesforce apps with AI/ML

AWS Machine Learning

In this post, we expand on this topic to demonstrate how to use Einstein Studio for product recommendations. When a version of the model in the Amazon SageMaker Model Registry is approved, the endpoint is exposed as an API with Amazon API Gateway using a custom Salesforce JSON Web Token (JWT) authorizer.

APIs 78