AWS Machine Learning

OCTOBER 30, 2023

Amazon Bedrock is a fully managed service provided by AWS that offers developers access to foundation models (FMs) and the tools to customize them for specific applications. It allows developers to build and scale generative AI applications using FMs through an API, without managing infrastructure.

APIs 122

APIs Big data Accountability Enterprise 122

Jive

JUNE 11, 2018

What’s an API integration? Businesses face complex technological demands, many of which they can satisfy with API integration. Application programming interface (API) refers to very specialized pieces of computer code. But there’s a point when simply managing these applications and toggling between them becomes a job by itself.

APIs 75

APIs Enterprise CRM Management 75

AWS Machine Learning

MARCH 29, 2024

The Amazon Lex fulfillment AWS Lambda function retrieves the Talkdesk touchpoint ID and Talkdesk OAuth secrets from AWS Secrets Manager and initiates a request to Talkdesk Digital Connect using the Start a Conversation API. If the request to the Talkdesk API is successful, a Talkdesk conversation ID is returned to Amazon Lex.

Cloud contact 90

Cloud contact Chatbots Contact Center APIs 90

AWS Machine Learning

MARCH 1, 2024

With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG). You have the option to override it to use either hybrid or semantic search in the API. The scores help determine which chunks best match the response of the query.

APIs 106

APIs Finance Chatbots Enterprise 106

AWS Machine Learning

MARCH 26, 2024

The next stage is the extraction phase, where you pass the collected invoices and receipts to the Amazon Textract AnalyzeExpense API to extract financially related relationships between text such as vendor name, invoice receipt date, order date, amount due, amount paid, and so on. It is available both as a synchronous or asynchronous API.

APIs 88

APIs Construction Analytics Enterprise 88

AWS Machine Learning

FEBRUARY 29, 2024

It allows you to seamlessly customize your RAG prompts and retrieval strategies—we provide the source attribution, and we handle memory management automatically. To enable effective retrieval from private data, a common practice is to first split these documents into manageable chunks. Choose Next. Choose Next.

APIs 110

APIs Healthcare Scripts Enterprise 110

AWS Machine Learning

AUGUST 29, 2022

You can now use cross-account support for Amazon SageMaker Pipelines to share pipeline entities across AWS accounts and access shared pipelines directly through Amazon SageMaker API calls. Customers are increasingly adopting multi-account architectures for deploying and managing machine learning (ML) workflows with SageMaker Pipelines.

Accountability 82

Accountability APIs Management Engineering 82

AWS Machine Learning

APRIL 5, 2024

Amazon Rekognition includes a simple, easy-to-use API that can quickly analyze any image or video file that’s stored in Amazon Simple Storage Service (Amazon S3). The following table shows the moderation labels, content type, and confidence scores returned in the API response. Graphic Violence L2 92.6% Explosions and Blasts L3 92.6%

APIs 102

APIs Advertising Enterprise Technology 102

AWS Machine Learning

AUGUST 14, 2023

Enterprise search is a critical component of organizational efficiency through document digitization and knowledge management. Enterprise search covers storing documents such as digital files, indexing the documents for search, and providing relevant results based on user queries.

Enterprise 68

Enterprise Scripts Best practices Analytics 68

CSM Magazine

JUNE 24, 2021

In his final blog in the Connected Enterprise series Ross Daniels at Calabrio discusses the role of the contact centre. . In the first two blogs in this series, we set out to define what it really means to be a Connected Enterprise, identifying the top three characteristics that all connected organisations share.

Enterprise 52

Enterprise Multichannel Analytics Quality management 52

AWS Machine Learning

DECEMBER 1, 2023

Another challenge is the effort required to set up and manage the networking configurations. Typically, there is no simple mechanism for administrators to discover, implement, and manage the right networking and security configurations their teams need. About the authors Ozan Eken is a Senior Product Manager at Amazon Web Services.

Enterprise 92

Enterprise APIs Accountability Government 92

TechSee

APRIL 22, 2024

Furthermore, TechSee’s technology can be integrated anywhere through APIs or SDKs. Agents typically manage a variety of tasks simultaneously and introducing a new CX innovation tool for that stands outside their usual workflow can lead to low adoption rates.

APIs 109

APIs Scripts Technology Best practices 109

AWS Machine Learning

AUGUST 2, 2023

Marketing – Another use case of image search is digital asset management. An example of a customized image search is Enterprise Resource Planning (ERP). After ingestion, images can be searched via the Amazon Kendra search console, API, or SDK. However, we can use CDE for a wider range of use cases.

Enterprise 70

Enterprise Healthcare APIs Big data 70

DMG Consulting

SEPTEMBER 7, 2023

Workforce Management for the 21st Century: Helping Deliver a Great CX View this article on the publisher’s website. Workforce management (WFM) solutions are essential in good times and even more indispensable when the economy is challenged and budgets are tight.

Management 48

Management Real estate Agent Empowerment Enterprise 48

AWS Machine Learning

JANUARY 10, 2024

The solution uses AWS Lambda , Amazon API Gateway , Amazon EventBridge , and SageMaker to automate the workflow with human approval intervention in the middle. The approver approves the model by following the link in the email to an API Gateway endpoint. API Gateway invokes a Lambda function to initiate model updates.

APIs 96

APIs Construction Engineering Analytics 96

AWS Machine Learning

NOVEMBER 17, 2023

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon. With fully managed agents, you don’t have to worry about provisioning or managing infrastructure. The following diagram depicts the agent structure.

APIs 84

APIs Customer Service Construction Analytics 84

TechSee

SEPTEMBER 21, 2023

Generative AI will be transformative for every enterprise. This is the vision behind Sophie AI, the world’s first multisensory AI platform for the enterprise. As a Generative AI enterprise platform, Sophie AI is built to secularly observe, learn and interact at scale, helping your agents, engineers and end-customers.

Engineering 109

Engineering Enterprise Chatbots Self service 109

AWS Machine Learning

NOVEMBER 22, 2022

Enterprises often need to communicate effectively to a large base of customers, partners, and stakeholders across several different languages. Each business unit in the enterprise has different translation workloads and often manages their own translation requirements and vendors. Therefore, another API /customterm is exposed.

APIs 69

APIs Enterprise Accountability industry standards 69

AWS Machine Learning

NOVEMBER 26, 2023

Whether you’re looking for a managed solution or build your own, you can use these new capabilities to power your journey. Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users. In his spare time, he enjoys hiking, traveling, and reading.

Personalization 100

Personalization Customer Experience APIs Entertainment 100

AWS Machine Learning

JUNE 30, 2022

You can access Amazon SageMaker Studio notebooks from the Amazon SageMaker console via AWS Identity and Access Management (IAM) authenticated federation from your identity provider (IdP), such as Okta. These traffic routing products generate their own source IP, whose IP range is not controlled by the enterprise customer.

APIs 78

APIs Enterprise Big data Accountability 78

AWS Machine Learning

NOVEMBER 22, 2023

Starting from the introduction of the Security Pillar and design principles, we then examine the solution design and implementation with four focus areas: access control, data protection, key and secret management, and workload configuration. Centralize identity management, and aim to eliminate reliance on long-term static credentials.

APIs 81

APIs Accountability Enterprise Transportation 81

Call Design

JULY 27, 2021

The ability to evaluate the effectiveness of your workforce management solution can drastically improve the performance of your contact centre. Using a workforce management solution can provide so much more insight than an Excel spreadsheet, helping you to streamline operations, optimise performance, and engage agents. Social Media.

Management 78

Management APIs Self service Enterprise 78

Call Design

JULY 19, 2021

The ability to evaluate the effectiveness of your workforce management solution can drastically improve the performance of your contact centre. Using a workforce management solution can provide so much more insight than an Excel spreadsheet, helping you to streamline operations, optimise performance, and engage agents. Social Media.

Management 78

Management APIs Self service Enterprise 78

AWS Machine Learning

MAY 25, 2023

One of the most common applications of generative AI and large language models (LLMs) in an enterprise environment is answering questions based on the enterprise’s knowledge corpus. We implement the RAG functionality inside an AWS Lambda function with Amazon API Gateway to handle routing all requests to the Lambda.

APIs 76

APIs Enterprise Accountability Chatbots 76

AWS Machine Learning

OCTOBER 27, 2023

Generative artificial intelligence is transforming how enterprises do business. Enterprises are using generative AI specifically to power their marketing efforts through emails, push notifications, and other outbound communication channels. Dear , Desiring the cozy feel of fall?

Personalization 84

Personalization Marketing APIs Entertainment 84

AWS Machine Learning

AUGUST 17, 2022

Streaming APIs : The streaming APIs ( PutEvents , PutUsers , and PutItems ) are designed to incrementally update each respective dataset in real-time. This data is then ingested via the PutEvents API, which incrementally updates your interactions dataset. CreateDatasetImportJob. DescribeDatasetImportJob. ListDatasetImportJob.

Personalization 76

Personalization APIs Enterprise Engineering 76

Cisco - Contact Center

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Banking 145

Banking Enterprise APIs Contact Center 145

AWS Machine Learning

AUGUST 4, 2023

When a version of the model in the Amazon SageMaker Model Registry is approved, the endpoint is exposed as an API with Amazon API Gateway using a custom Salesforce JSON Web Token (JWT) authorizer. frameworks to restrict client access to your APIs. Search for App Manager and create a new connected app.

APIs 77

APIs Scripts Management Accountability 77

AWS Machine Learning

MAY 5, 2023

Therefore, users without ML expertise can enjoy the benefits of a custom labels model through an API call, because a significant amount of overhead is reduced. The second aspect is supported by Amazon Kendra, an intelligent enterprise search service powered by ML that allows you to search across different content repositories.

Engineering 101

Engineering APIs Scripts Enterprise 101

TechSee

AUGUST 31, 2022

After speaking with hundreds of customers, enterprise buyers and our global team of customer success leaders, below are the five key questions to ask when evaluating a provider for your business. In most enterprises, about 15-25% of the team are early adopters, and 15-25% will be laggards. Platform vs Point Solution.

APIs 109

APIs Enterprise Technology Self service 109

AWS Machine Learning

NOVEMBER 8, 2023

Medical imaging AI researchers and developers need a scalable, enterprise framework to build, deploy, and integrate their AI applications. AWS, NVIDIA, and other partners build applications and solutions to make healthcare more accessible, affordable, and efficient by accelerating cloud connectivity of enterprise imaging.

Healthcare 93

Healthcare APIs Enterprise Engineering 93

JustCall

APRIL 3, 2024

Automation features and open API: An auto dialer offers open APIs so your developers can- – Build automation workflows for call logging, – Build workflows for notes logging – Help with reporting and analytics tasks (i.e., Open API for custom integrations and workflows. creating visualizations such as charts).

Sales 52

Sales CRM Scripts APIs 52

AWS Machine Learning

APRIL 18, 2024

When you’re done, you’ll wonder how you ever managed without it! Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application. It’s straightforward to deploy in your AWS account.

APIs 106

APIs Accountability Analytics Entertainment 106

AWS Machine Learning

NOVEMBER 22, 2023

To build an enterprise solution, developer resources, cost, time and user-experience have to be balanced to achieve the desired business outcome. Focus areas When reviewing performance efficiency, we review the solution from five focus areas: architecture design, data management, error handling, system monitoring, and model monitoring.

APIs 91

APIs Metrics Enterprise Benchmark 91

AWS Machine Learning

FEBRUARY 9, 2023

In this post, we discuss the benefits of the AnalyzeDocument Signatures feature and how the AnalyzeDocument Signatures API helps detect signatures in documents. How AnalyzeDocument Signatures detects signatures in documents The AnalyzeDocument API has four feature types: Forms, Tables, Queries, and Signatures.

APIs 79

APIs Best practices Banking Enterprise 79

AWS Machine Learning

OCTOBER 31, 2023

This post was co-written with Anthony Medeiros, Manager of Solutions Engineering and Architecture for North America Artificial Intelligence, and Blake Santschi, Business Intelligence Manager, from Schneider Electric. Schneider Electric is a leader in digital transformation of energy management and industrial automation.

Healthcare 98

Healthcare APIs Engineering Accountability 98

VirtualPBX

NOVEMBER 5, 2020

Business SMS allows any company on our Advanced and Enterprise Plans to send and receive SMS messages through the VirtualPBX Softphone on their desktop and mobile devices. Using The VirtualPBX API to Assist. You can also manage your hooks outside of the VirtualPBX web interface by taking advantage of our API.

Marketing 98

Marketing APIs voip Scripts 98