Peter Lavers
SEPTEMBER 6, 2018
Peter has received numerous “top influencer” accolades in related subjects (analytics, digital, AI, etc.), This list features influencers who are contributing to the customer service industry in an outstanding way. and is an IBM Futurist and SAS Collaborator. He doesn’t just write and blog, though!
Infinity
SEPTEMBER 1, 2021
Pre-pandemic they were already facing multiple pressures, from disruptive online automotive retailers entering the market, to semiconductor shortages holding up the supply chain – so this recovery cannot come soon enough. The automotive industry is one of the largest buyers of digital advertising in the UK, contributing 13% of all spending.
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Beyond Philosophy
APRIL 6, 2016
We’ve seen this in the past with directly competitive product and service feature-for-feature advertising and marketing; and we are still identifying it in such sectors as automotive, retailing, cable television, banking, and wireless lelecom. . – Prioritize and allocate resources (time, money, people, facilities, technology).
Beyond Philosophy
APRIL 6, 2016
We’ve seen this in the past with directly competitive product and service feature-for-feature advertising and marketing; and we are still identifying it in such sectors as automotive, retailing, cable television, banking, and wireless lelecom. . – Prioritize and allocate resources (time, money, people, facilities, technology).
Peter Lavers
JULY 7, 2015
Not getting ‘too clever’ with analytics (c.f. Metro Bank “stupid bank rules”). Metro Bank “stupid bank rules”). Right amount of information and frameworks to use moving forwards” Leading Automotive, CX Manager. Enablers Layer. What ‘obsessing’ about the customer meant? Jeff Bezos). Execution Layer.
CSM Magazine
JULY 16, 2020
Integrate AI with sophisticated telematics in-car sensors or health analytics platforms to identify your most careful drivers or health-conscious clients to reward them with lower premiums so they keep coming back. Also remember that AI tools thrive on good data so build a bank of reliable data that is up-to-date and above all, relevant.
Eptica
FEBRUARY 6, 2019
For example, automotive and oil companies need to transform to deal with the rise of electric and autonomous vehicles, while banks face competition from nimble fintech upstarts. All of this means that established businesses have been forced to focus on how they can change and restructure themselves in order to compete and survive.
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