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Artificial Intelligence: 3 Benefits for the Insurance Industry

CSM Magazine

Front-end sales – train the latest AI tools to answer the most common questions quickly then maximise their ability to use critical customer data to offer personalised recommendations on policies and pricing. Also remember that AI tools thrive on good data so build a bank of reliable data that is up-to-date and above all, relevant.

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Accelerating AI/ML development at BMW Group with Amazon SageMaker Studio

AWS Machine Learning

This offering enables BMW ML engineers to perform code-centric data analytics and ML, increases developer productivity by providing self-service capability and infrastructure automation, and tightly integrates with BMW’s centralized IT tooling landscape.

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A 3-Step Formula for Consumer Trust in the AI Age

CSM Magazine

Such issues include collecting personal patient data without consent in healthcare or over-reliance on machine-led decisions without disclosure in banking and insurance. For more information, please visit www.ebi.ai.

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Using Artificial Intelligence to Build a Great Future for CX

CSM Magazine

Royal Bank of Scotland manages 17 million customers but managed to raise its Net Promotor Score by 18 points unanimously after deploying AI while US telecommunications giant Sprint achieved a 14% increase in customer retention in just six months, simultaneously overcoming an industry-high in turnover rates.