AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 98

APIs Metrics Consulting Consulting 98

AWS Machine Learning

APRIL 18, 2024

When the user is authenticated, the web application establishes a secure GraphQL connection to the AWS AppSync API, and subscribes to receive real-time events such as new calls and call status changes for the meetings list page, and new or updated transcription segments and computed analytics for the meeting details page.

APIs 112

APIs Accountability Analytics Entertainment 112

Spearline

JULY 21, 2022

Consequently, no other testing solution can provide the range and depth of testing metrics and analytics. And testingRTC offers multiple ways to export these metrics, from direct collection from webhooks, to downloading results in CSV format using the REST API. Happy days!

Scripts 98

Scripts APIs Metrics Analytics 98

AWS Machine Learning

JANUARY 5, 2024

Query training results: This step calls the Lambda function to fetch the metrics of the completed training job from the earlier model training step. RMSE threshold: This step verifies the trained model metric (RMSE) against a defined threshold to decide whether to proceed towards endpoint deployment or reject this model.

Management 113

Management APIs Engineering Government 113

AWS Machine Learning

MAY 5, 2023

By uploading a small set of training images, Amazon Rekognition automatically loads and inspects the training data, selects the right ML algorithms, trains a model, and provides model performance metrics. For more details on the different metrics such as precision, recall, and F1, refer to Metrics for evaluation your model.

Engineering 102

Engineering APIs Scripts Enterprise 102

AWS Machine Learning

SEPTEMBER 9, 2022

This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform. The platform has shown a 3% boost to customer engagement metrics tracked (liking a show, following a creator, enabling upcoming show notifications) since its launch in May 2022. Solution overview.

Personalization 73

Personalization APIs Engineering Metrics 73

AWS Machine Learning

NOVEMBER 17, 2022

Their production segment is therefore an integral building block for delivering on their mission—with a clearly stated ambition to become world-leading on metrics such as safety, environmental footprint, quality, and production costs. Yara has built APIs using Amazon API Gateway to expose the sensor data to applications such as ELC.

APIs 92

APIs Accountability Metrics Engineering 92

Nicereply

NOVEMBER 16, 2021

Pro: Analytics. The good thing about analytics is that you don’t need to go to any third-party solution. From that point of view, it is a practical thing that you don’t need to create a new account, copy API keys, or worry about incorrect credentials. You have ratings, comments, and analytics in one place.

Surveys 111

Surveys Metrics Analytics Enterprise 111

Spearline

JULY 7, 2022

At Spearline, we’re committed to transforming the future of webRTC testing, monitoring, and analytics. O ur suite of webRTC testing, monitoring, and analytics solutions provide a raft of real-time and aggregate global and localized testing metrics. Or, call our API for this information in JSON format.

Metrics 95

Metrics APIs Analytics Contact Center 95

Nicereply

JANUARY 30, 2023

This can include anything from knowing how many people you need to hire and knowing exactly what metrics you need to hit, to determining if there are new tools that you’ll need to use in order to a ccomplish your goals. If so, what are some levers you might be able to pull to shift that metric, too?

Metrics 98

Metrics Finance APIs Customer Support 98

AWS Machine Learning

FEBRUARY 15, 2024

Industrial companies increasingly look at data analytics and data-driven decision-making to increase resource efficiency across their entire portfolio, from operations to performing predictive maintenance or planning. The predicted value indicates the expected value for our target metric based on the training data.

Metrics 94

Metrics Analytics APIs Big data 94

aircall

JANUARY 25, 2023

Its features include AI, voice, analytics, and workforce management. The best integrations should include a one-click set-up, webhooks and API, computer telephony integration (CTI), contact synchronization, and insight cards. Analytics When it comes to the success of a cloud-based phone system , success is in the details.

Interactive Voice Response 62

Interactive Voice Response call center solutions Analytics APIs 62

AWS Machine Learning

NOVEMBER 8, 2023

We have developed a MONAI Deploy connector to AHI to integrate medical imaging AI applications with subsecond image retrieval latencies at scale powered by cloud-native APIs. AHI provides API access to ImageSet metadata and ImageFrames. Metadata contains all DICOM attributes in a JSON document.

Healthcare 98

Healthcare APIs Enterprise Engineering 98

NobelBiz

FEBRUARY 14, 2023

Another approach to achieve a complete customer view is through data analytics. Data warehousing and Business Intelligence (BI) tools: These tools gather, store, and analyze data from multiple sources, such as social media, website analytics, and customer feedback.

Contact Center 52

Contact Center CRM Journey mapping Government 52

JustCall

JANUARY 23, 2024

It can gather insights from metrics such as customer response, average time to handle each issue, conversation volume, first response time, etc. Using these insights and analytics, you can improve your customer service processes, train agents, and speed up resolution time without a manual review of every conversation across platforms.

APIs 52

APIs Chatbots Multichannel Accountability 52

Totango

APRIL 7, 2021

The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. . In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. Start Streamlining Your Processes.

APIs 118

APIs Enterprise Analytics Technology 118

NobelBiz

NOVEMBER 27, 2023

Integrated Call Center Analytics: Call logging software with built-in call center analytics tools provides valuable insights into call patterns and trends. These tools analyze call data and generate reports or visualizations that highlight key metrics, such as call volumes, peak call times, or average call duration.

Call Logging 59

Call Logging voip Contact center software CRM 59

AWS Machine Learning

JULY 7, 2022

You can use APIs or AWS CloudFormation (see Creating Amazon Lex V2 resources with AWS CloudFormation ) to manage the bot programmatically. Identify user experience metrics – Defining the conversational experience can be hard. You should evaluate the user experience, and invest in an automated testing to generate key metrics.

Best practices 76

Best practices Metrics APIs Accountability 76

AWS Machine Learning

NOVEMBER 22, 2022

We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API. The Amazon Comprehend sentiment API identifies the overall sentiment for a text document. Use cases for real-time sentiment analysis. Step Functions Workflow.

APIs 68

APIs CRM Feedback B2C 68

ProProfs Blog

JUNE 26, 2020

Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. The function of the API enables apps to communicate with each other. Chat Response Time is a metric to monitor how much time your operators took to respond to chats. Chat Duration.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

Hodusoft

MARCH 6, 2024

Establishing real-time analytics and reporting tools, implementing robust measurement strategies, and ensuring data privacy compliance can help companies in analyzing data to derive meaningful performance metrics. Gaining actionable insights can help improve customer experience and overall efficiency.

Customer Support 52

Customer Support Contact center software Business Process Outsourcing Interactive Voice Response 52

aircall

JANUARY 11, 2023

8×8 is an API solution that integrates voice, video, chat, and contact center functions into one cloud-based communications platform. For customer-centric teams looking for a package with added features such as IVR, analytics, and call routing, the options start at $85 per user per month. Call center analytics.

Customer centricity 62

Customer centricity Interactive Voice Response CRM Analytics 62

AWS Machine Learning

MARCH 13, 2023

With terabytes of data generated by the product, the security analytics team focuses on building machine learning (ML) solutions to surface critical attacks and spotlight emerging threats from noise. The performance of the models is evaluated based on the model-specific metrics (such as F1 score, MSE, or confusion matrix).

Engineering 82

Engineering APIs Metrics Management 82

AWS Machine Learning

MARCH 29, 2023

In this post, we discuss how the IEO developed UNDP’s artificial intelligence and machine learning (ML) platform—named Artificial Intelligence for Development Analytics (AIDA)— in collaboration with AWS, UNDP’s Information and Technology Management Team (UNDP ITM), and the United Nations International Computing Centre (UNICC).

APIs 70

APIs Construction Metrics Technology 70

JustCall

APRIL 5, 2023

Organizations need to embrace the CSM approach to build a trustworthy relationship with customers and track their performance using customer relationship management analytics. Traditional customer support models will not cut it. What is customer success management or CSM? out of 5. In other words, hyper-personalization is the key to success.

Management 52

Management CRM Analytics Customer retention 52

AWS Machine Learning

JUNE 5, 2023

Desired target metrics, improvement monitoring, and convergence detection monitors the performance of the model and assists with early stopping if the models don’t improve after a defined number of training jobs. He brings over 11 years of risk management, technology consulting, data analytics, and machine learning experience.

APIs 77

APIs Enterprise Benchmark Metrics 77

AWS Machine Learning

APRIL 19, 2023

In this case, it detects the DJL PyTorch engine implementation, which will act as the bridge between the DJL API and the PyTorch Native. Every operation in the DJL API is hand-crafted to best fit the Java conventions and make it easily accessible. The engine then works to load the PyTorch Native.

Engineering 75

Engineering APIs Scripts Education 75

AWS Machine Learning

SEPTEMBER 16, 2022

As we demonstrate in this post, Hyperband converges to the optimal objective metric faster than most black-box strategies and therefore saves training time. The new Hyperband approach implemented for hyperparameter tuning has a few new data elements changed through AWS API calls. Hyperband with SageMaker. About the authors.

APIs 77

APIs Analytics Metrics Accountability 77

AWS Machine Learning

DECEMBER 21, 2022

Apache Iceberg is an open table format for very large analytic datasets. It manages large collections of files as tables, and it supports modern analytical data lake operations such as record-level insert, update, delete, and time travel queries. put_record API to ingest individual records or to handle streaming sources.

Scripts 74

Scripts Engineering APIs Big data 74

Aspect

JULY 15, 2020

Aspect Performance Management is just such a tool, and in Version 20 , we have tightly integrated our world-class speech analytics solution, Aspect Engagement Analytics, to enable balanced scorecards and other reports that aggregate quality metrics from 100% of customer interactions.

contact center workforce 118

contact center workforce Contact Center Real estate Average Handle Time 118

CustomerSuccessBox

APRIL 19, 2021

Customer behavior analytics is becoming increasingly an important metric across all industries to understand, engage and retain customers. Consumption Metric . Net Promoter Score is a good metric, but keep in mind that this is a “lagging indicator” (not leading). 7 Data points that will help you win over churn.

Customer retention 52

Customer retention SaaS APIs Metrics 52

AWS Machine Learning

MAY 3, 2023

Furthermore, SageMaker Processing provides an API interface for running, monitoring, and evaluating the workload. The managed cluster, instances, and containers report metrics to Amazon CloudWatch , including usage of GPU, CPU, memory, GPU memory, disk metrics, and event logging.

Engineering 71

Engineering Metrics APIs Big data 71

AWS Machine Learning

JULY 24, 2023

In this section, we show how to build your own container, deploy your own GPT-2 model, and test with the SageMaker endpoint API. implement the model and the inference API. He is also passionate about building AI and analytic solutions. GPT-2 model overview Open AI’s GPT-2 is a large transformer -based language model with 1.5

APIs 67

APIs Engineering Construction Benchmark 67

Nicereply

JULY 7, 2020

Customer satisfaction is a fantastic north-pole metric for your support team. We’ve divided the feature sets of all compared apps into 3 main categories: Survey and Distribution options – What metrics can you measure? Analytics and Insights – What can you do with the data you’ve collected? Analytics and Insights.

Surveys 98

Surveys Feedback Metrics APIs 98

AWS Machine Learning

JULY 6, 2023

Other options – In addition to these, there can be other options depending on whether the SaaS provider exposes their data via APIs, files or an agent. This can be the model version, model inputs and outputs, model metrics, model creation date, inference specification, data lineage information, and more.

SaaS 77

SaaS Accountability APIs Engineering 77

aircall

APRIL 2, 2021

And, unlike traditional, wired telephone systems, you can monitor your virtual call center using your remote phone system’s dashboard analytics. An open API technology. An open API technology is also referred to as public API. Dashboard analytics. How to Work From Home With a Cloud Phone System.

voip 62

voip Interactive Voice Response virtual call center CRM 62

aircall

NOVEMBER 16, 2022

The ideal alternative will seamlessly integrate with third-party software to ensure that you have insight into all business metrics in one place. . Custom analytics. Measure key performance metrics . The onboarding process. Implementing a cloud-based business phone solution shouldn’t come at the expense of your team. Free Trial?

CRM 62

CRM call center software APIs Government 62