Branch Mesenger

JUNE 13, 2018

Current Job Market = Hot. To say that the job market right now is hot is an understatement. job economy continues to be hot. As Josh Bersin notes, there’s currently a job available for everyone who wants one. There Is Now A Job For Everyone Who Wants One: What Does This Mean? Summer Jobs = Not Just For Kids.

Engineering 54

Engineering Surveys Marketing Customer Service 54

aircall

APRIL 5, 2021

Teamwork is the best way to increase your call center team’s productivity levels. But if you’re not sure how to go about fostering better teamwork in your contact center, then these productivity tips will help take your agents’ performance to the next level. . Why Team Productivity is Important. We’ve all been there! .

Call Center 59

Call Center Best practices Sales Morale 59

JustCall

APRIL 5, 2023

Are you searching for efficient business phone systems for your organization? With countless options available in the market today – all rich with utilitarian features and value-added services – it can be tough to make a selection. This blog dives deep to pull out insights that help you choose.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

Sykes

NOVEMBER 14, 2019

and global search interest around “future of work” has steadily grown — and there is no slowing of media coverage or online discussion about the topic. In 2019 alone, articles with headlines such as “Are Robots Competing for Your Job?” Over the past five years, both U.S. Respondent Snapshot. Northeast (20.35%). West (16.60%).

Surveys 81

Surveys Telecommunications Technology Transportation 81

Netomi

FEBRUARY 28, 2022

Save your spot for an upcoming webinar this International Women’s Day, on Tuesday, March 8! Alexandra has had an International career in both Europe and South America, and has worked across different industries with leading brands such as NH Hotel Group, Telefonica, Citibank & BPOs companies. EMEA, and APAC. . Connect with Amanda.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64

ChurnZero

FEBRUARY 1, 2019

To help, we’ve curated this watchlist of Customer Success leaders who we believe you’ll gain some inspiration from and see them do great things in 2019. To help, we’ve curated this watchlist of Customer Success leaders who we believe you’ll gain some inspiration from and see them do great things in 2019.

Chief Customer Officer 53

Chief Customer Officer SaaS Education Customer advocacy 53

CallSource Insights

MAY 10, 2019

The bottom line is speaking about what you are passionate about – it comes across in everything you do, and it’s easier to fall back on what you love when you are standing in front of a room of fellow experts. The length of the speaking session you have (15 mins vs. 45 mins).

Advertising 40

Advertising Customer centricity Analytics Scripts 40

NobelBiz

FEBRUARY 22, 2023

Many companies rely on BPO contact centers to handle customer support. In today’s environment, people don’t simply call for help; they also utilize digital channels such as Social media, SMS, chat, and email. Contact centers provide a wide range of support services under one roof. The flows exceed your processing capacity.

Call Center 52

Call Center Contact Center contact center solutions Cloud contact 52

AWS Machine Learning

JUNE 12, 2023

GPT-J is an open-source 6-billion-parameter model released by Eleuther AI. The model is trained on the Pile and can perform various tasks in language processing. You will learn how to train a 6-billion-parameter GPT-J model on SageMaker with ease. GPT-J is a transformer model trained using Ben Wang’s Mesh Transformer JAX.

Best practices 66

Best practices APIs Engineering Analytics 66

NobelBiz

MAY 10, 2022

When teams are satisfied with their jobs, feel fulfilled, and are driven, they can give exceptional customer service. When they are fatigued, overworked, and disgruntled, their performance suffers, and so do your key performance indicators. This will also keep your clients happy and satisfied. How to tackle this problem?

Call Center 52

Call Center Interactive Voice Response Contact Center contact center solutions 52

Fonolo

JUNE 17, 2015

The training you provide to your contact center employees prepares them for what’s to come in the workplace and helps them incrementally improve their skills. Support extra online training. Handpicked related content: 5 Creative Ways to Manage Agent Shortages in Your Contact Center. Use video conferencing.

Call Center 96

Call Center Gamification Coaching Contact Center 96

Go Hire- ContactCenter

MAY 2, 2024

How do you recruit creatively? Recruiting with out-of-the-box ideas can be fun, easy, and rewarding. Recruiting creatively starts with simply identifying your candidate’s persona and demographics, and then finding ways to reach them effectively. What’s your Candidate Experience and Recruiting Process like?

Engineering 52

Engineering Marketing Benchmark Advertising 52

ChurnZero

JANUARY 13, 2023

Here are 12 predictions and trends your team can take advantage of now to make a big impact this year. With its ability to comb through big data sets like email faster and more accurately than humans, AI will help more product teams maintain product-market fit. A few common themes emerged.

Chief Customer Officer 98

Chief Customer Officer Sales Customer centricity SaaS 98