AWS Machine Learning

NOVEMBER 16, 2023

Philips is a health technology company focused on improving people’s lives through meaningful innovation. It partners with healthcare providers, startups, universities, and other companies to develop technology that helps doctors make more precise diagnoses and deliver more personalized treatment for millions of people worldwide.

Healthcare 89

Healthcare Government Engineering APIs 89

aircall

MAY 12, 2021

Much like it sounds, digital transformation means adopting digital technology in place of traditional manual processes. Companies that integrate digital technology into all areas of their businesses fundamentally change how they deliver value and meet their customers’ needs. currency) by 2024. currency) to the GDP of the U.K.,

Best practices 62

Best practices Entertainment Technology APIs 62

AWS Machine Learning

APRIL 29, 2024

In 2024, however, organizations are using large language models (LLMs), which require relatively little focus on NLP, shifting research and development from modeling to the infrastructure needed to support LLM workflows. This often means the method of using a third-party LLM API won’t do for security, control, and scale reasons.

APIs 99

APIs Engineering Scripts Management 99

customer sure

MARCH 12, 2024

It’s interesting that over a year after OpenAI launched ChatGPT, we didn’t speak to anyone who’s seeing measurable improvements in CX from implementing GPT-based technology. You might be able to get the same results from an AI API that Google or Amazon have offered for the past decade, which have significantly more real-world testing.

Customer Service 62

Customer Service Best practices Feedback APIs 62

AWS Machine Learning

MAY 9, 2024

Verisk (Nasdaq: VRSK) is a leading data analytics and technology partner for the global insurance industry. FAST has earned a fourth consecutive leader ranking in the 2024 ISG Provider Lens report for its seamless integration with Verisk’s data, analytics, and claims tools.

Engineering 114

Engineering Customer Support APIs Government 114

JustCall

APRIL 9, 2024

Features to look out for in a VoIP dialer Here are six key features you should prioritize in a 2024 VoIP dialer: Advanced auto dialing: Automate the dialing process with features like auto dialing, predictive dialing, and progressive dialing. Custom integrations and workflow automation with public API. On-screen scripts for live calls.

voip 40

voip Sales Scripts CRM 40

AWS Machine Learning

MAY 17, 2024

The trio are part of a new breed of founders who combine deep technical expertise and operating experience working on state-of-the-art ML technology at the largest research labs. Mistral AI has championed small foundational models with superior performance and commitment to model development. Therefore, she sold the car for $18,248.33.

APIs 102

APIs Benchmark Personalization Enterprise 102

AWS Machine Learning

NOVEMBER 22, 2023

Innovation Talks – Learn about the latest cloud technology from AWS technology leaders and discover how these advancements can help you push your business forward. Also learn how prompts can be integrated with your architecture and how to use API parameters for tuning the model parameters using Amazon Bedrock.

Engineering 110

Engineering Best practices APIs Government 110

AWS Machine Learning

APRIL 22, 2024

Figure 1: Examples of generative AI for sustainability use cases across the value chain According to KPMG’s 2024 ESG Organization Survey , investment in ESG capabilities is another top priority for executives as organizations face increasing regulatory pressure to disclose information about ESG impacts, risks, and opportunities.

Best practices 112

Best practices Benchmark Transportation Engineering 112

AWS Machine Learning

APRIL 8, 2024

In January 2024, Amazon SageMaker launched a new version (0.26.0) You can enable your desired strategy ( shard-over-heads , for example) with the following code: option.group_query_attention=shard-over-heads Additionally, the new implementation of NeuronX DLC introduces a cache API for TransformerNeuronX that enables access to the KV cache.

Engineering 85

Engineering Calibration APIs Enterprise 85

AWS Machine Learning

MARCH 15, 2024

CTs and MRIs are the gold standard in imaging technologies for classifying different sub-types of strokes and are crucial during preliminary assessment of patients, determining the root cause, and treatment. Furthermore, model hosting on Amazon SageMaker JumpStart can help by exposing the endpoint API without sharing model weights.

Healthcare 99

Healthcare Government Best practices Engineering 99

AWS Machine Learning

MAY 2, 2024

We published a follow-up post on January 31, 2024, and provided code examples using AWS SDKs and LangChain, showcasing a Streamlit semantic search app. You can use the model through either the Amazon Bedrock REST API or the AWS SDK. Anuradha Durfee is a Senior Product Manager at AWS working on generative AI.

Benchmark 102

Benchmark Metrics Enterprise APIs 102

JivoChat

APRIL 23, 2023

Chatbots use different types of technology to provide the best service and give the most accurate answers, such as artificial intelligence, natural language processing (NLP), and machine learning. The development of chatbots inspired many other creations, and it keeps evolving as new technologies arise. PSFK How Does a Chatbot Work?

Chatbots 75

Chatbots B2C Self service Banking 75

Netomi

APRIL 7, 2023

Whether it’s customer-obsession, innovative uses of technology or an intimate focus on employee happiness and engagement, each of these leaders featured is pushing the boundaries in customer service. The post The Top 25 Trail Blazing Customer Service Professionals of 2024 appeared first on Netomi. Fawad Ahmad led the transformation.

Customer Service 52

Customer Service Airlines Customer centricity Banking 52

AWS Machine Learning

NOVEMBER 30, 2023

These customers are choosing AWS because we are focused on doing what we’ve always done—taking complex and expensive technology that can transform customer experiences and businesses and democratizing it for customers of all sizes and technical abilities. We expect our first Trainium2 instances to be available to customers in 2024.

APIs 127

APIs Enterprise Best practices Technology 127

JivoChat

APRIL 13, 2021

Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Customer service automation — also known as customer support automation — is a technology-led process for assisting customers without any human involvement. You can even build custom automated support solutions with an API.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40

NobelBiz

FEBRUARY 23, 2023

For a few years now, businesses including contact centers have relied heavily on Cloud technologies. What does the future hold for such technology? Functions & Capabilities The goal of UCaaS functions is to consolidate several communication and collaboration technologies into a single platform. What are its advantages?

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52

NobelBiz

JUNE 7, 2021

For a few years now, businesses including contact centers have relied heavily on Cloud technologies. What does the future hold for such technology? Functions & Capabilities The goal of UCaaS functions is to consolidate several communication and collaboration technologies into a single platform. What are its advantages?

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52