Comparing 10 Most Popular CSAT Survey Solutions for Zendesk
Nicereply
JULY 7, 2020
You need to consider the features you need, the scope of your feedback program, the price you are willing to pay as well as compatibility with your current tech-stack. Customer satisfaction is a fantastic north-pole metric for your support team. The solution to this is to implement a 3rd party survey solution. SurveyMonkeyCX.
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