5 Top Customer Service Articles For the Week of January 22, 2018
ShepHyken
JANUARY 22, 2018
10 Customer Experience Mistakes You Need to Avoid in 2018 by Ronak Meghani. Incorporating a chatbot? If your company currently uses chatbots, or is thinking about implementing a chatbot solution, then you must read this article. For me, real life examples are the best place for inspiration.
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