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Top Contact Center Acquisitions of 2017

Fonolo

in 2014, and Oaisys soon after… all contact center companies! SPS had 2015 sales of $300 million and its estimated that this will push ConvergeOne’s revenue above the $1B mark. eBook: The ROI of Call-Backs for Your Call Center. Download our free eBook and learn how call-backs can deliver concrete ROI.

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Expansion Selling: A Proactive Data-Driven Strategy Framework

CSM Practice

However, most companies are at a disadvantage because they use the same sales strategy for both new and existing customers. Most companies are at a disadvantage because they use the same sales strategy for both new and existing customers. DOWNLOAD the Expansion Selling eBook: [link]. Learn more about EXPANSION SELLING.

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Why We Need Less Talk, More Listen

Toister Performance Solutions

Someone at Salesforce just thinks I am because the company profiled me in it's 2014 ebook, Secrets of the Most Productive Salespeople. A few weeks later, I received a call from a Salesforce sales representative. My name was on a prospect report because I had downloaded the ebook. That's not really true.

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‘More than just the product’ – the evolution from product centric to customer centric

ijgolding

The number of Bookstores physically present on UK high streets have fallen to less than 1000 in 2014 – down over a third in the last ten years. During the same period, sales of ‘ebooks’ rose 134%. In 2014, bookstores need to demonstrate that they offer something more than books. You can read the article in full here.

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Four Cool Ways to Cement Customer Trust

PeopleMetrics

After a 20-minute wait, we were greeted by a pleasant sales assistant who asked to see my order summary and proof of identity. Download our free eBook to learn how you can transform your experience and create higher levels of customer trust. And then Nat and I took a stroll over to the nearest store to finish up our order. Take Three.

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9 Stellar Referral Program Examples

Influitive

Referrals are an important part of a healthy B2B sales pipeline. In the first 10 weeks of implementing their advocate marketing program, ReadyTalk received 183 referrals—33% of which closed in half the time of a typical sales cycle. In this eBook, you’ll learn: The real reasons your customers just aren’t that into giving you referrals.

B2B 94
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Bank Branch Innovation Like Never Before: 5 Brands Redefining Tradition

Avaya

For example, using HD video conferencing and screen sharing, customers can remotely complete the full, end-to-end sales application process with on-site specialists. IDC’s ebook “Remaking the Branch in the Era of Digital Banking” provides a deeper understanding of the branch in today’s era of digital banking.

Banking 58