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Expansion Selling: A Proactive Data-Driven Strategy Framework

CSM Practice

FEBRUARY 12, 2020

Since existing customers are usually more willing to buy, companies typically offer additional solutions and features in the form of upsells and cross-sells. However, most companies are at a disadvantage because they use the same sales strategy for both new and existing customers. DOWNLOAD the Expansion Selling eBook: [link].

Upselling

Upselling Customer centricity Sales Accountability

You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why

Comm100

OCTOBER 11, 2017

The activities in this eBook can be great training materials to improve customer service or morale in your team. With a dedicated customer service staff working alongside marketing, IT, sales, and more, customer issues can be handled at once, without any annoying transfers. Should it be customer service? Download Free.

Customer Service

Customer Service Customer Care Morale Marketing

Customer Contact Central

Expansion Selling: A Proactive Data-Driven Strategy Framework

You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why

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