2009 Marketing Personalization Surveys 
ShepHyken
APRIL 30, 2024
For example, 94% of the more than 1,000 consumers we surveyed said convenience is important, 87% of customers will recommend a convenient company or brand, and 70% will pay more for convenience. For example, how clear are your marketing messages and product descriptions? You can have a very complicated and highly technical product.
C3Centricity
JULY 2, 2016
It is what your customers think it is; its brand image, personality and its value to them. I was lecturing at Miami University a couple of weeks ago on brand image and personality. And this is where image and personality play vital roles. A brand needs to have a clear image, personality and equity in the minds of its customers.
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Lumoa
AUGUST 5, 2022
According to Deloitte’s Global State of the Consumer Tracker survey, 77% of retail consumers are concerned by the increasing prices of everyday products. Experts believe that the modern retail industry will follow a similar pattern as it did during the 2009 recession. Marketing campaigns. Targeted discounts.
Nicereply
AUGUST 24, 2021
Messaging in customer service is on the rise, and surveys for support teams continue to gather data that indicates this trend is picking up steam. The benefits of SMS for customer service include: Real-time, personalized, and conversational communication. WhatsApp started in 2009, but it took off after Facebook acquired it in 2009.
Comm100
FEBRUARY 1, 2023
When students are more comfortable with online interactions than in-person ones, bringing higher ed live chat to colleges and universities is the only way to meet students on their terms. In one study, 246 students were surveyed to learn how live chat for education impacted the learning experience. 31% of adults in the U.S.
Customer Guru
MAY 22, 2018
Source: Aon Hewitt European Manager Survey 2011. Here are a few easy ways to improve your employee engagement: Conduct periodic employee surveys. Also, many times, companies usually have surveys that garner data which is of no use. Surveys must have questions that are actionable. Aon Hewitt.
Win the Customer
NOVEMBER 14, 2016
However, most businesses focus on using social media only for marketing – and that shouldn’t be the case. So, how about putting marketing aside for a minute and being a little… social? How about being a bit more personal and actually communicating with your customers? It’s called social media for a reason, after all.
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