Guest Blog: Instant Customer Service – Just Add Text Message
ShepHyken
JANUARY 5, 2018
Also, be sure to set goals and measure performance to create accountability and have knowledge of how it’s doing compared to other customer service channels. He did – and in 2009 Zingle was born as the first two-way, business-and-customer communication platform. Practically all consumer experiences today are instant or on-demand.
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