OctopusTech

AUGUST 26, 2023

If you are reading this comprehensive guide, then it’s quite obvious that you are interested to outsource web development services. Web development is one of the most crucial aspects of today’s digital world. What is Outsource Web Development?

outsourcing 62

outsourcing Marketing Technology Management 62

AWS Machine Learning

MARCH 29, 2024

Amazon Lex provides advanced conversational artificial intelligence (AI) capabilities to enable self-service support for your organization’s contact center. The bots can answer FAQs, provide self-service experiences, or triage customer requests before transferring to a human agent.

Cloud contact 92

Cloud contact Chatbots Contact Center APIs 92

ShepHyken

NOVEMBER 9, 2018

This week we feature an article by Andy Steuer who shares valuable information about how to use virtual web assistants to optimize productivity in areas of customer service, customer support, CRM management and more. – Shep Hyken. This is where the benefits of a virtual web assistant truly shine. Customer Service.

CRM 239

CRM Enterprise Benchmark outsourcing 239

AWS Machine Learning

MAY 23, 2023

Just recently, generative AI applications have captured everyone’s attention and imagination. We are truly at an exciting inflection point in the widespread adoption of ML, and we believe every customer experience and application will be reinvented with generative AI.

APIs 91

APIs Accountability Construction Management 91

OctopusTech

MARCH 3, 2024

Developing a custom website or web application in-house requires significant investment in a skilled technology team, infrastructure, and overhead expenses. Many companies are now turning to outsourcing as a strategic approach to get their web projects executed faster and more cost-effectively. Who is the target audience?

outsourcing 62

outsourcing Technical Support Government Metrics 62

CSM Magazine

JANUARY 24, 2024

In web development, Drupal is defined as one of the most powerful and versatile platforms for creating websites and web applications. In this article we’ll look at vital aspects of Drupal development, focusing on website development consulting and the benefits of a headless frontend.

Engineering 52

Engineering Consulting Consulting Enterprise 52

OctopusTech

AUGUST 18, 2023

However, there is more to developing a website professionally than just putting some pages together. Hiring a skilled custom web development company is your best choice for creating a functional and exciting website. What Is Custom Web Development? What Do You Need To Know Before Getting Into Web Development?

Construction 62

Construction Engineering APIs Enterprise 62

AWS Machine Learning

APRIL 8, 2024

For RAG-based applications, the accuracy of the generated responses from FMs depend on the context provided to the model. Filters on the operating system or application version, for example, can help avoid retrieving obsolete or irrelevant documents. Delete the IAM service role: On the IAM console, choose Roles in the navigation pane.

APIs 104

APIs Construction Chatbots Accountability 104

AWS Machine Learning

APRIL 11, 2024

AWS was the first Cloud Service Provider (CSP) to offer NVIDIA GPUs in the public cloud, and remains among the first to deploy NVIDIA’s latest technologies. AI is driving breakthroughs at an unprecedented pace, leading to new applications, business models, and innovation across industries,” says Jensen Huang , founder and CEO of NVIDIA.

Entertainment 98

Entertainment Marketing Best practices Technology 98

AWS Machine Learning

DECEMBER 1, 2023

As we continue to innovate to increase data science productivity, we’re excited to announce the improved SageMaker Studio experience, which allows users to select the managed Integrated Development Environment (IDE) of their choice, while having access to the SageMaker Studio resources and tooling across the IDEs.

Engineering 96

Engineering Metrics Management 96

AWS Machine Learning

SEPTEMBER 28, 2023

By using AWS generative AI services, the team has developed a system that can ingest and comprehend massive amounts of unstructured enterprise content. This post provides an overview of an end-to-end generative AI solution developed by Accenture for a production use case using Amazon Bedrock and other AWS services.

Enterprise 96

Enterprise Real estate Chatbots Construction 96

The Northridge Group

APRIL 22, 2024

She works with customer service organizations to help improve the quality of emails, chat, and social media messages that frontline staff write to customers. AI Will Fix the Employee Experience for Frontline Customer Service Reps You’re a CSR, and there’s so much you love about your job. Can AI fix customer service?

Technology 76

Technology Coaching outsourcing Customer centricity 76

AWS Machine Learning

NOVEMBER 8, 2023

Medical imaging AI researchers and developers need a scalable, enterprise framework to build, deploy, and integrate their AI applications. AWS, NVIDIA, and other partners build applications and solutions to make healthcare more accessible, affordable, and efficient by accelerating cloud connectivity of enterprise imaging.

Healthcare 95

Healthcare APIs Enterprise Engineering 95

AWS Machine Learning

OCTOBER 11, 2023

Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). We’re excited to announce that you can now use the new Amazon Kendra Web Crawler to search for answers from content stored in internal and external websites or create chatbots. Create an Amazon Kendra index. Choose Next.

Enterprise 94

Enterprise Chatbots Engineering Management 94

Spearline

JULY 4, 2022

The importance of WebRTC monitoring for enterprises Web Real Time Communications (WebRTC) is transforming the way we communicate online. Enterprises are increasingly finding new ways to use the technology to help them provide the best customer service, as well as improved internal communications. What does WebRTC enable?

Enterprise 98

Enterprise APIs Metrics Technology 98

AWS Machine Learning

NOVEMBER 8, 2023

In this era of cloud computing, developers are now harnessing open source libraries and advanced processing power available to them to build out large-scale microservices that need to be operationally efficient, performant, and resilient. However, modern applications often consist of extensive code, demanding significant computing resources.

Analytics 97

Analytics Enterprise Scripts Big data 97

AWS Machine Learning

DECEMBER 12, 2023

The launch of ChatGPT and rise in popularity of generative AI have captured the imagination of customers who are curious about how they can use this technology to create new products and services on AWS, such as enterprise chatbots, which are more conversational. Optionally, deploy the application using AWS Amplify.

Chatbots 100

Chatbots Enterprise APIs Best practices 100

AWS Machine Learning

SEPTEMBER 6, 2023

With the advent of these LLMs or FMs, customers can simply build Generative AI based applications for advertising, knowledge management, and customer support. With generative AI on AWS, you can reinvent your applications, create entirely new customer experiences, and improve overall productivity.

Enterprise 95

Enterprise APIs Real estate Construction 95

Spearline

JULY 21, 2022

The WebRTC application development process requires a cycle of repeat testing using powerful, expensive client machines. It also needs an in-depth understanding of WebRTC behavior and statistics, and may even necessitate the development of custom infrastructure. testingRTC is created specifically for WebRTC.

Scripts 98

Scripts APIs Metrics Analytics 98

AWS Machine Learning

MARCH 1, 2024

For RAG-based applications, the accuracy of the generated response from large language models (LLMs) is dependent on the context provided to the model. For RAG-based applications, semantic search capabilities are commonly combined with traditional keyword-based search to improve the relevance of search results.

APIs 108

APIs Finance Chatbots Enterprise 108

AWS Machine Learning

NOVEMBER 22, 2023

By reading this post, you will learn about the Security Pillar in the Well-Architected Framework, and its application to the IDP solutions. As an AWS customer, you can therefore focus on using these services to accomplish your IDP tasks, rather than on securing these elements.

APIs 83

APIs Accountability Enterprise Transportation 83

AWS Machine Learning

MARCH 13, 2024

To develop models for such use cases, data scientists need access to various datasets like credit decision engines, customer transactions, risk appetite, and stress testing. Typically, these datasets are aggregated in a centralized Amazon Simple Storage Service (Amazon S3) location from various business applications and enterprise systems.

Accountability 89

Accountability Engineering Enterprise Big data 89

AWS Machine Learning

NOVEMBER 2, 2023

Recently, teachers and institutions have looked for different ways to incorporate artificial intelligence (AI) into their curriculums, whether it be teaching about machine learning (ML) or incorporating it into creating lesson plans, grading, or other educational applications. The solution runs as a scalable service.

APIs 103

APIs Education Transportation Accountability 103

Spearline

AUGUST 26, 2022

Do you toss and turn, stressing about whether your webRTC application is working globally just where you need it? The dream team As part of the testRTC suite of quality assurance solutions, upRTC is focussed on actively monitoring your application, validating live up-time and media quality. UpRTC has eyes on the prize at all times.

Scripts 98

Scripts Benchmark Metrics Contact Center 98

AWS Machine Learning

SEPTEMBER 1, 2023

In this post, we discuss how to operationalize generative AI applications using MLOps principles leading to foundation model operations (FMOps). Furthermore, we deep dive on the most common generative AI use case of text-to-text applications and LLM operations (LLMOps), a subset of FMOps.

Engineering 103

Engineering Accountability Construction APIs 103

AWS Machine Learning

FEBRUARY 7, 2024

In the first post of this three-part series, we presented a solution that demonstrates how you can automate detecting document tampering and fraud at scale using AWS AI and machine learning (ML) services for a mortgage underwriting use case. Data must reside in Amazon S3 in an AWS Region supported by the service. Create the model.

APIs 107

APIs Accountability Metrics Engineering 107

AWS Machine Learning

APRIL 8, 2024

When building LLM applications, it is often necessary to connect and query external data sources to provide relevant context to the model. RAG allows models to tap into vast knowledge bases and deliver human-like dialogue for applications like chatbots and enterprise search assistants.

APIs 99

APIs Engineering Accountability Construction 99

Aspect

JANUARY 25, 2021

We recently announced the general availability of Aspect® CXP 20, the leading application for designing, developing and deploying the omnichannel self-service solutions customers demand. CXP 20 includes a modernization of self-service solutions by enabling voicebots on the platform.

Self service 118

Self service APIs Chatbots Engineering 118

AWS Machine Learning

NOVEMBER 21, 2023

MATLAB   is a popular programming tool for a wide range of applications, such as data processing, parallel computing, automation, simulation, machine learning, and artificial intelligence. In recent years, MathWorks has brought many product offerings into the cloud, especially on Amazon Web Services (AWS).

Engineering 87

Engineering APIs Scripts Automotive 87

AWS Machine Learning

MARCH 26, 2024

Approved and rejected documents go to their respective folders within the Amazon Simple Storage Service (Amazon S3) bucket. For approved documents, you can search all the extracted fields and values using Amazon OpenSearch Service. You can visualize the indexed metadata using OpenSearch Dashboards. An AWS Cloud9 environment.

APIs 90

APIs Construction Analytics Enterprise 90

COPC

APRIL 1, 2024

This pursuit includes engaging employees, reducing operational costs, and boosting product and service performance. Today, the field of CX is a dynamic arena where mature technology applications seamlessly integrate to enhance user experiences. Over the past two decades, numerous strategies and tools have developed.

Customer Experience 89

Customer Experience Gamification Benchmark Chatbots 89

AWS Machine Learning

APRIL 3, 2024

Amazon OpenSearch Service now supports the cosine similarity metric for k-NN indexes. With cosine similarity, you can measure the orientation between two vectors, which makes it a good choice for some specific semantic search applications. The solution design consists of two parts: data indexing and contextual search.

Engineering 100

Engineering Accountability Education Metrics 100

AWS Machine Learning

NOVEMBER 22, 2023

To build an enterprise solution, developer resources, cost, time and user-experience have to be balanced to achieve the desired business outcome. These resources introduce common AWS services for IDP workloads and suggested workflows. With this knowledge, you’re now ready to learn more about productionizing your workload.

APIs 93

APIs Metrics Enterprise Benchmark 93

AWS Machine Learning

OCTOBER 18, 2023

This post details how Purina used Amazon Rekognition Custom Labels , AWS Step Functions , and other AWS Services to create an ML model that detects the pet breed from an uploaded image and then uses the prediction to auto-populate the pet attributes. AWS CodeBuild is a fully managed continuous integration service in the cloud.

APIs 94

APIs Metrics Consulting Consulting 94

Outsource Consultants

JULY 25, 2023

Understanding AI AI, simply put, is the theory and development of computer systems. It takes a team of experts to develop a complex program that covers all customer requests. This service assists in resolving straightforward queries promptly. AI-Aided Agents AI goes beyond being a tool for enhancing customer self-service.

Call Center 128

Call Center Interactive Voice Response Technology Chatbots 128

Nexmo

NOVEMBER 10, 2020

The software development world has realized the benefits of modeling our business processes and application logic as a log of events. Developer: “Ok. We’ll use the Vonage API and build a.NET Core application that stores and displays this information by using event sourcing. Events are everywhere! Vonage API Account.

APIs 139

APIs Accountability 139