Certified Languages International

NOVEMBER 5, 2021

They include plenty of helpful resources and even handbooks on the certification process. And for anyone who is ready to apply, or just looking to hone your medical interpreting skills, Mariana shared some of her favorite resources: a medical glossary of terms and an interpreter training manual.

Healthcare 52

Healthcare Education Personalization Management 52

Certified Languages International

NOVEMBER 17, 2021

Since interpreters facilitate conversations in real-time, their arsenal of resources — and how they use them — is different from translators. They rely on note-taking and tools like glossaries and translation websites they can quickly reference when needed. Interpreters and translators use different tools.

Call Center 52

Call Center Personalization Marketing 52

Certified Languages International

NOVEMBER 17, 2021

Since interpreters facilitate conversations in real-time, their arsenal of resources — and how they use them — is different from translators. They rely on note-taking and tools like glossaries and translation websites they can quickly reference when needed. Interpreters and translators use different tools.

Call Center 52

Call Center Personalization Marketing 52

Certified Languages International

NOVEMBER 17, 2021

Since interpreters facilitate conversations in real-time, their arsenal of resources — and how they use them — is different from translators. They rely on note-taking and tools like glossaries and translation websites they can quickly reference when needed. Interpreters and translators use different tools.

Call Center 52

Call Center Personalization Marketing 52

Certified Languages International

APRIL 7, 2020

In addition, if you’re contracting with a language services company, ask if they have any client-specific glossaries or other materials that will help you prepare for calls. One advantage to being remote is that you can tap into resources during interpreting sessions that you wouldn’t be able to if you were interpreting in person.

Education 52

Education Personalization Technology Management 52

Certified Languages International

JUNE 18, 2019

Online resources. Thanks to the internet, video interpreters have quick and easy access to reputable resources like dictionaries, medical sites, and glossaries. The resources an interpreter needs will vary depending on the target language and subject matter. I like to look up conditions on Medline. Pen and paper.

Wireless 61

Wireless Education Technology 61

Certified Languages International

JUNE 18, 2019

Online resources. Thanks to the internet, video interpreters have quick and easy access to reputable resources like dictionaries, medical sites, and glossaries. The resources an interpreter needs will vary depending on the target language and subject matter. I like to look up conditions on Medline. Pen and paper.

Wireless 45

Wireless Education Technology 45

Certified Languages International

JANUARY 3, 2019

Working closely with native speakers, the group partners with minority and indigenous populations to create a series of interactive, educational resources to capture, revitalize, and preserve endangered language assets and culture. Using language-learning software, the goal of 7,000 Languages is simple: revival.

Education 70

Education Technology 70

Creative Virtual

JANUARY 13, 2022

The tool also includes a glossary and links to practical and helpful resources. Employees can use search terms such as ‘job loss’, ‘autism’, and ‘anxiety’ to access tips on how to support the customer’s needs sensitively and effectively.

Virtual Agent 52

Virtual Agent Self service Chatbots Accountability 52

Verint

OCTOBER 23, 2017

Are you working on an automation or robotics project where you wish you could have just one more round of funding from your business unit’s budget—or just one more shared resource from the IT group? Are you engaged in a customer engagement optimization initiative that you feel has the potential for broad impact at your organization?

Banking 51

Banking Interactive Voice Response Analytics Surveys 51

AWS Machine Learning

DECEMBER 6, 2022

These containers include the Hugging Face Transformers, Tokenizers, and Datasets libraries, which allow us to use these resources for training and inference jobs. Hugging Face Glossary. This functionality is available through the development of Hugging Face AWS DLCs. They are maintained and regularly updated with security patches.

Engineering 75

Engineering APIs Construction Metrics 75

LiveChat

DECEMBER 7, 2018

Quick tip: While most ESPs have a glossary of commonly used emojis, you can copy relevant emoji from here and paste it wherever needed. We hope these email subject line tips and resources help you to feel more confident and understand the ways to woo your “on-the-go” subscribers.

Best practices 28

Best practices Marketing Personalization Sales 28

Certified Languages International

DECEMBER 22, 2023

Greater consistency : Managing glossaries of brand terminology and continually updating them ensures consistent messaging across all translated content. In addition, financial institutions must find reliable banking interpreting services for in-person and remote customer interactions. How can I tell if a translation provider is qualified?

Banking 40

Banking Accountability Marketing Surveys 40

ChurnZero

JULY 2, 2021

Buying signals can be triggered by health scores based on factors like license utilization, product or feature usage, engagement frequency and quality, resource consumption, and more. . Check out these resources: Top 4 Metrics Chief Customer Officers (CCOs) Must Know. Actions to Maximize Gross Retention Revenue/Customer Retention.

Customer retention 97

Customer retention Metrics Upselling Chief Customer Officer 97

Netomi

MARCH 2, 2022

Serving as centralized hubs, these dedicated spaces house all of a company’s most essential resources – information around recurring topics, issues and themes. A Glossary option that enables companies to create a glossary of all company-specific terms and insert on-hover definitions for the first-10 occurrences of a term .

Self service 52

Self service Enterprise Chatbots Customer Support 52

delighted

JULY 19, 2019

That’s why we’ve put together this customer experience glossary. Further reading and resources: What Is Customer Experience? Further reading and resources: What is Digital Customer Experience? Further reading and resources: The future of business has feelings. NPS, VoC, DCX, CSAT? Understandably, it can be overwhelming.

Customer Experience 56

Customer Experience Journey mapping CRM Surveys 56

NICE inContact

JANUARY 31, 2019

Cloud computing – Wikipedia defines cloud computing as shared pools of configurable computer system resources and higher-level services that can be rapidly provisioned with minimal management effort, often over the Internet. Cloud computing relies on sharing of resources to achieve coherence and economies of scale.

Contact Center 74

Contact Center Government Average Handle Time Benchmark 74

Certified Languages International

JUNE 3, 2021

The National Council on Interpreting in Health Care (NCIHC) has an extensive collection of valuable resources for interpreters on their website. There is even a complete glossary of LGBT terms in Spanish. Increased awareness in addition to having the right interpreting resources can help create more gender-affirming healthcare.

Healthcare 52

Healthcare Education Surveys 52

Babelforce

NOVEMBER 30, 2022

That’s why we’ve put together a glossary covering some key CX terms, with some links to further resources so you can become your company’s CX expert in no time. There’s a lot of terminology to get your head around in call centers and customer experience. lunchtime). Call Transfer Rate (CTR).

Contact Center 52

Contact Center Interactive Voice Response Call Center Automatic Callback 52

Comm100

AUGUST 21, 2018

Companies that establish thoughtful metrics for their chatbots will find a wealth of resources waiting to help them optimize their live chat offerings. You can also expand your chatbot’s glossary to help your chatbot better guide users towards resolution – regardless of their jargon.

Metrics 40

Metrics Chatbots Average Handle Time Wait times 40

Comm100

AUGUST 21, 2018

Companies that establish thoughtful metrics for their chatbots will find a wealth of resources waiting to help them optimize their live chat offerings. You can also expand your chatbot’s glossary to help your chatbot better guide users towards resolution – regardless of their jargon.

Metrics 40

Metrics Chatbots Average Handle Time Wait times 40

SmartKarrot

APRIL 27, 2021

Aside from being a reservoir of help center articles, it also caters to user forums, white papers, video tutorials, glossaries, and how-to blogs. That begins with a sharp and strong headline, lucid instructions or body, links to informative resources, and seamless readability.

Self service 10

Self service Education SaaS Customer Service 10