TeamSupport

APRIL 23, 2024

TeamSupport’s core features include a collaborative inbox that facilitates communication among team members, a customizable knowledge base that serves as a centralized repository of information, and a customer portal that provides clients with a dedicated space to submit requests. Take a product tour or book a demo with us today.

Customer Support 52

Customer Support Technology Analytics Feedback 52

AWS Machine Learning

MARCH 7, 2024

Constructs a request payload for the Amazon Bedrock InvokeModel API. API Gateway uses an Amazon Cognito authorizer to authenticate requests. The API accepts requests and responses that are up to 25 MB. A Lambda function saves the request payload as a JSON file in the specified Input S3Uri location.

APIs 118

APIs Entertainment Construction Advertising 118

Certified Languages International

OCTOBER 9, 2023

A New VRI Platform that Puts Language Access First 22 Video Languages & ASL 230+ Audio Languages High-Quality Video Natural, Clear Audio Feast Your Eyes on These Features On-demand & scheduled c onnection to an interpreter in seconds Easy-to-use interface with clear, high-quality video and audio Fingertip access to your most frequently (..)

Technology 52

Technology 52

TeamSupport

MARCH 18, 2024

These chatbots mimic human conversations, understanding complex requests, and providing quick resolutions. It provides easy access to the Knowledge Base, complete ticket visibility from customer requests, product information such as release notes, and more. Schedule a Demo with us today!

Self service 40

Self service Chatbots Best practices Customer Support 40

AWS Machine Learning

NOVEMBER 30, 2023

For example: input = "How is the demo going?" HUGGING_FACE_HUB_TOKEN": " " } ) model = model_builder.build() local_predictor = model.deploy() For gated models on Hugging Face Hub, you need to request access via Hugging Face Hub and use the associated key by passing it as the environment variable HUGGING_FACE_HUB_TOKEN.

Engineering 97

Engineering Best practices APIs Scripts 97

Calltools

FEBRUARY 21, 2024

When a potential lead signs up for a demo or requests more information, responding to them quickly is critical to converting them. A prospect becomes a lead when they fill out a contact form or request a free demo. Contact centers operate in a fast-paced environment, so time is a limited commodity.

B2B 52

B2B Sales Call Center Metrics 52

Pipkins

FEBRUARY 14, 2020

Schedule a demo with the workforce management company that fits within your budget and appears to meet your needs . 8) Schedule a “deep dive” demo to further narrow your choices. In this type of demo you and your team should identify specifically how the product can work to fit your requirements. Call us today!

Management 99

Management Sales Personalization 99

AWS Machine Learning

MARCH 13, 2024

You can create unique hostnames using access points to enforce distinct and secure permissions and network controls for any request made through the access point. Amazon S3 Access Points simplify managing and securing data access at scale for applications using shared datasets on Amazon S3.

Accountability 89

Accountability Engineering Enterprise Big data 89

TeamSupport

DECEMBER 20, 2023

Embracing an omnichannel approach ensures that customers can switch between channels without losing the context of their requests. Schedule a demo of TeamSupport or talk to us to find out how you can improve your CSAT and more. Bottom line: Your customers get resolutions faster, regardless of the path they took to get there.

Customer Support 108

Customer Support Feedback Chatbots CRM 108

Omnicus

OCTOBER 15, 2022

Before purchasing your customer service software, I recommend always scheduling a demo with customer success to let them show you how you can reach your full potential and the goals you’ve set for your customer success team. Let’s dive in!

Customer Service 56

Customer Service Contact Center 56

JustCall

MARCH 21, 2024

Request Demo Exploring Agent Assist Lite’s features With Agent Assist Lite, you enable your reps and agents with a real-time knowledge engine that surfaces the right answers, prompts smart suggestions, and provides tailored scripts – all at their fingertips.

Scripts 59

Scripts First call resolution Engineering Sales 59

Totango

NOVEMBER 15, 2023

Request a demo of our pre-built customer success programs embedded with industry best practices that make it fast and easy to get started. Want to get started with the best customer success software?

Enterprise 112

Enterprise Best practices Feedback Education 112

SmartAction

APRIL 11, 2024

Request a demo now. We’ve helped more than 100 major brands create the very best customer experience. It’s time to crush the competition and reap the rewards of conversational AI. The future is human-centric. See How We Can Help You Exceed your CX Goals.

Virtual Agent 67

Virtual Agent Interactive Voice Response Call flow Contact Center 67

Pipkins

FEBRUARY 14, 2020

Schedule a demo with the workforce management company that fits within your budget and appears to meet your needs. 8) After the first demo, schedule a “deep dive” demonstration to further narrow down your choices. Pipkins welcomes all requests for demos. 7) Now the fun part begins.

Management 81

Management Sales Personalization 81

VirtualPBX

APRIL 30, 2020

Moreover, agents can take control of their call wrap-up and pacing through extension requests. Extension Requests. A third benefit of our virtual call center software is the Extension Request. An Extension adds time to the break between calls and can be manually requested by the agent. Reach out today.

Call Center 75

Call Center virtual call center voip call center software 75

TeamSupport

JANUARY 22, 2024

However, the impact depends on the nature of customer requests and existing workflows. Read about how TeamSupport is harnessing the power of AI to continuously improve our ticketing and live chat experience, or schedule a demo to see it in action.

Customer Service 59

Customer Service B2B Service level Personalization 59

Balto

JUNE 13, 2022

On the flip side, we also need to keep an eye on escalations and manager requests. So, as we continue our KPI series over the coming weeks, in this article we’re going to focus on manager requests and how to reduce them. What Are Manager Requests and How Are They Measured? How Can You Reduce Manager Requests and Escalations?

Management 52

Management Contact center software Coaching Contact Center 52

AWS Machine Learning

APRIL 18, 2024

Check out the following demo to see how it works. For example, this could be a softphone (such as Google Voice ), another meeting app, or for demo purposes, you can simply play a local audio recording or a YouTube video in your browser to emulate another meeting participant. Open any audio source in a browser tab.

APIs 93

APIs Accountability Analytics Entertainment 93

Inbenta

DECEMBER 21, 2023

They are besieged by customer requests, yet must maintain the quality of their service. Schedule a demo and discover its full potential here. In this respect, conversational AI is the perfect tool for them. Interested in learning about the benefits of AI and how to adapt it to your business?

Chatbots 52

Chatbots Wait times Sales Personalization 52

Netomi

OCTOBER 4, 2021

Here’s all you have to do: Fill out our demo request form at www.netomi.com/request-demo . First-time requesters only. Check out www.netomi.com/request-demo now. For all you folks that took the risk of clicking our popup, you are in luck – this offer is real and virus-free!

Customer Service 40

Customer Service 40

Aspect

JANUARY 7, 2020

This can include automated approval of agent requests for schedule changes, dashboard presentation of adherence to official schedules, and business rules that enforce schedule compliance with labor laws and business labor policies. . Learn more about the capabilities of Aspect® Workforce Management solutions and request a demo. .

Management 126

Management Contact Center Analytics Service level 126

Interactions

MARCH 16, 2023

To learn more, speak with one of our sales associates or request a product demo. At Interactions, we believe in the power of AI-assisted human interaction to offer the best customer experience. The post Can ‘Experience’ in CX Survive without Humans? appeared first on Interactions.

Self service 71

Self service Metrics Technology Personalization 71

Avoxi

AUGUST 29, 2019

Request Demo Talk to an Expert Contact Us Establishing great call center etiquette standards is one of the most important things you can do for your brand reputation. Oftentimes, a phone call made to customer service is a person's only live interaction with your business.

Call Center 79

Call Center Personalization Customer Service Contact Center 79

Interactions

MARCH 20, 2023

Request a demo to learn more about how Adaptive Understanding can humanize your CX. Human Assisted Understanding (HAU) – a process using human intelligence in real-time as an addition resource to ensure accurate understanding for low confidence score utterances.

Technology 62

Technology Customer Care Personalization Customer Experience 62

Calltools

FEBRUARY 22, 2023

By making templates for common requests, agents can save time both during and after a call. Request a demo or schedule a time to speak with a representative today! This helps save time when documenting call notes, which means agents do not need to start entirely from scratch.

Contact Center 94

Contact Center CRM Call Center Management 94

AWS Machine Learning

MAY 17, 2023

You can request service quota increases on the Service Quotas page of the AWS Management Console. If you want to use a different instance type or more instances for the endpoint, submit a quota increase request for the desired instance type on the AWS Service Quotas Dashboard. Choose Create folder. Choose Create folder. format(' '.join(chunk_summaries),

APIs 71

APIs Scripts Engineering Management 71

Tethr

JULY 26, 2021

Request a demo today to get started, or check out our resources section to learn more about the platform and what we’re all about. . We’ve just scratched the surface of what’s possible with unstructured data analytics today, so if you’re interested in learning more, don’t hesitate to reach out.

Analytics 114

Analytics Inbound sales Self service Contact Center 114

Calltools

MARCH 6, 2024

Reduces Average Handle Time The average handle time (AHT) refers to how long it takes to resolve customer requests. Request a free, personalized demo to try Call Tools for yourself. Instead, an agent is immediately connected when the contact answers the call. In turn, this means reduced average handle time for all calls.

Customer Experience 52

Customer Experience Average Handle Time Abandon rate Healthcare 52

Avoxi

JUNE 19, 2019

Request Demo Talk to a Specialist Contact Us In this post, we’ve compiled the top 5 call recording software providers that can give your contact center the best call recording capabilities for your business needs.

Call Center 76

Call Center Contact Center 76

AWS Machine Learning

MAY 15, 2023

Unlike the existing Amazon Textract console demos, which impose artificial limits on the number of documents, document size, and maximum allowed number of pages, the Bulk Document Uploader supports processing up to 150 documents per request and has the same document size and page limits as the Amazon Textract APIs.

APIs 73

APIs Construction Accountability Best practices 73

AWS Machine Learning

AUGUST 15, 2022

Then, when requesting recommendations, specify the promotion by specifying the filter, the percentage of the recommendations that should match that filter, and, if required, the dynamic filter parameters. We generated the synthetic data based on the code in the Retail Demo Store project. It only takes a few minutes.

Personalization 71

Personalization APIs Entertainment Marketing 71

NobelBiz

SEPTEMBER 26, 2023

Request a demo now to experience the future of customer service! Request a demo now to revolutionize your communication with Dynamic Routing! Relevant Updates: If a customer is waiting for an update on a service request or order status, provide that information during the hold.

Personalization 59

Personalization Interactive Voice Response Customer Experience First call resolution 59

AWS Machine Learning

DECEMBER 1, 2022

SageMaker takes care of deploying the new version alongside the current version serving production requests, routing a portion of requests to the shadow version. You’re considering changing your ML instance and want to evaluate how the new instance would perform with live inference requests. Step 2 – Monitor a shadow test.

APIs 79

APIs Metrics Management Engineering 79

Avoxi

SEPTEMBER 6, 2019

Request Demo Talk to an Expert Contact Us One of the key aspects of running a contact center is agent time management. And while most of your agents' time is spent on the phone, it's just as important to manage the time that your agents spend off the phone.

Call Center 72

Call Center Management Contact Center Time management 72

ProProfs Blog

DECEMBER 16, 2020

In an additional section, we’ll briefly explore how you can use live chat to drive conversions during the holiday season and how to manage post-holiday rush in chat requests. At the same time, they can handle live chat requests during the holiday season easily. This is where chatbot can streamline support requests for them.

Management 147

Management Chatbots Sales Upselling 147

Hodusoft

JANUARY 3, 2024

Queue management Queue management features optimize the distribution of incoming requests, ensuring a fair and efficient allocation of resources. Queue management Queue management features optimize the distribution of incoming requests, ensuring a fair and efficient allocation of resources. Ask for a Free demo!

Contact Center 59

Contact Center Contact center software Interactive Voice Response Wait times 59

Calltools

JANUARY 10, 2024

Request a CallTools demo to explore ways to improve your call center today. Contact us to start your free, personalized demo today! By identifying areas that need improvement, your contact center can find new ways to improve overall customer satisfaction and thus, overall success.

Average Handle Time 52

Average Handle Time Contact Center Interactive Voice Response Call Center 52