AWS Machine Learning

OCTOBER 2, 2023

Automating the edge deployment of an ML model After an ML model has been trained and evaluated, it needs to be deployed to a production system to generate business value by making predictions on incoming data. Firstly, we simulate an edge device. ONNX also provides optimized runtimes for the most common edge hardware platforms.

Engineering 88

Engineering APIs Management Enterprise 88

AWS Machine Learning

APRIL 16, 2024

Customers are building generative AI applications using large language models (LLMs) and other foundation models (FMs), which enhance customer experiences, transform operations, improve employee productivity, and create new revenue channels. All externally accessible links between the devices must be encrypted.

Engineering 116

Engineering Personalization Accountability Customer Experience 116

TechSee

SEPTEMBER 7, 2021

Managing the end-to-end lifecycle of consumer product warranties – from product registration through warranty claim – is a costly endeavor. However, it enables brands to connect directly with consumers and engage with them throughout their product ownership. recommendations for additional products. safety recalls .

Technical Support 191

Technical Support Sales Upselling Technology 191

TechSee

JANUARY 12, 2023

Since launching just six months ago, millions of customers and technicians have used TechSee’s Visual Intelligence’s (VI) AI to successfully set up their devices, visually troubleshoot issues, and confirm successful resolutions to all sorts of issues. Today’s mobile devices, even budget devices, pack incredible processing power.

APIs 109

APIs Enterprise SaaS Chatbots 109

AWS Machine Learning

NOVEMBER 22, 2023

When AWS launched purpose-built accelerators with the first release of AWS Inferentia in 2020, the M5 team quickly began to utilize them to more efficiently deploy production workloads , saving both cost and reducing latency. Data loader wrapping with XLA multiprocessing device loader – This is a critical step that can be easily missed.

Scripts 93

Scripts Engineering Best practices Construction 93

ConvergeOne

APRIL 10, 2024

Instead, current architectures are generally comprised of distributed networks, varying technologies and platforms and myriad interconnected devices and services that span across varying parts of the organization.

Management 56

Management Technology Personalization 56

TechSee

MAY 19, 2020

Product registration – the process of capturing new customers’ information – enables brands to connect directly with consumers and engage with them during their relationship with the company. The challenge for brands is to get their customers to take that first step: register their products. Product registration process trends.

Self service 207

Self service Sales Customer effort Technology 207

TechSee

JULY 14, 2021

Patrice Samuels , Senior Analyst at Parks Associates and an expert in smart home products and services. Eric Jacobson , VP Product Field Services at Salesforce. Patrice Samuels: Our research shows that consumers prefer to set up and troubleshoot their devices themselves. With a traditional product, you just plug it in.

Self service 207

Self service B2B Technology Engineering 207

ShepHyken

OCTOBER 2, 2020

We expect to receive personalized service everywhere – even if we are talking about the devices in our home. Make Up the List of Likely Product Affinities. Wearable devices open new horizons for customer data management. Smart devices learn your habits. What is more, all these have changed our everyday life.

Advertising 319

Advertising Big data Healthcare Personalization 319

VirtualPBX

DECEMBER 27, 2023

Day 6: Auto Provisioning - Simplify Device Configuration Auto Provisioning streamlines the process of adding and assigning devices in your VirtualPBX dashboard. VoIP phones from VirtualPBX can be pre-configured, saving you time and effort with just a few clicks.

CRM 104

CRM voip Management Customer Experience 104

TechSee

JANUARY 24, 2023

Seeing the problem can similarly help the call center agent visually confirm the make and model of the device referred to in the call. In contrast, launching visual support later in the flow after frustration has set in is less productive. Connecting the device to the electricity doesn’t mean the TV will now work.

Average Handle Time 109

Average Handle Time First call resolution Call Center Technology 109

OctopusTech

DECEMBER 22, 2023

User engagement is a critical component that determines the success of any product or service in the ever-evolving landscape of digital platforms. This method puts end users at the center of the design process, guaranteeing that products meet customer expectations. Research indicates that 73.1%

Customer centricity 62

Customer centricity Engineering Accountability Feedback 62

TechSee

JUNE 23, 2021

By adding vision to the self-service workflow, a wide range of use cases become possible, such as helping the customer visually with product unboxing, billing, contracting, troubleshooting, warranty claims, product registration, and highly technical repair. Easier in theory than in practice. But help is now here.

Self service 168

Self service Enterprise Upselling Technology 168

TechSee

MAY 20, 2020

TechSee was also recognized for employing other innovative methods to reduce system training time, applying learned data to onboard similar devices. Technological advances: TechSee’s enhanced recognition capabilities, which are driving unprecedented levels of accuracy for electronic devices.

CRM 207

CRM Customer Service Enterprise Contact Center 207

AWS Machine Learning

AUGUST 8, 2022

By deploying a variety of edge IoT devices such as cameras, thermostats, and sensors, you can collect data, send it to the cloud, and build machine learning (ML) models to predict anomalies, failures, and more. You deploy the app once and run the ML pipeline as many times as you need. Solution overview.

Management 83

Management Accountability Engineering Scripts 83

TechSee

NOVEMBER 17, 2022

Businesses and consumers alike rely on them to connect, engage and stay productive. As a highly personal communications channel, service providers must respect the user’s privacy when requesting device or account information. Product Knowledge. The Smartphone Service Challenge. Smartphones are incredibly capable. User Privacy.

Customer Support 109

Customer Support Accountability Consulting Consulting 109

NobelBiz

DECEMBER 5, 2023

With advanced VoIP features like simultaneous ringing and call queues, call forwarding enhances productivity and customer service. Call forwarding is beneficial for ensuring that important calls are not missed, as it allows users to receive calls on alternative devices or locations.

voip 104

voip Cloud contact Contact center software Contact Center 104

AWS Machine Learning

FEBRUARY 20, 2024

However, it’s essential to note that WhisperX lacks full management features and isn’t an enterprise-level product. Without maintenance and support, it may not be suitable for production deployment. In this collaboration, we deployed and evaluated WhisperX on SageMaker, using an asynchronous inference endpoint to host the model.

Technology 94

Technology Scripts Engineering Entertainment 94

HelpCrunch

OCTOBER 12, 2022

Even if you just sell stationery products or étuis for digital devices, great [ … ]. Nowadays, it takes more than just a great idea, some capital, and time to get a new e-commerce business off the ground. The post Top 7 Ecommerce Customer Service Best Practices to Shine Through appeared first on HelpCrunch blog.

Best practices 117

Best practices Customer Service 117

VirtualPBX

JUNE 7, 2023

T-Mobile users have found themselves stuck as VoIP traffic over devices like desk phones and softphones is denied. This liberates users from constraints imposed by T-Mobile, and elevates productivity through integration across a wide range of devices.

voip 98

voip Technology 98

TechSee

FEBRUARY 25, 2020

Whether rigging up a home entertainment system, setting up a new printer or syncing a new smart device with its app, many consumers find it difficult to complete the product self install process. The post Self Install: How Visual Assistance Streamlines Device Setup appeared first on TechSee. What is Visual Assistance?

Entertainment 109

Entertainment Enterprise Contact Center Surveys 109

VirtualPBX

MARCH 7, 2024

Integration with other technologies: VoIP seamlessly integrates with various software applications, such as CRM systems and unified communications platforms, enhancing productivity and collaboration. Device compatibility: VoIP is accessed using a variety of devices, including desktop computers, laptops, smartphones, and dedicated VoIP phones.

voip 59

voip Telecommunications Wireless CRM 59

TechSee

NOVEMBER 18, 2022

In order to ensure peak agent productivity and customer experience, use the next few weeks to reiterate the best practices for remote work. Shortcut New Product Support by Pre-Loading New Product Visuals. By now, your teams have likely been trained on your newest products. This photo capability is quite potent.

Best practices 109

Best practices Wait times Consulting Consulting 109

TechSee

JUNE 10, 2021

The number of electronic devices connected to the Internet of Things (IoT) has skyrocketed, and the trajectory is expected to continue. billion devices. The IDC estimates that IoT devices will be generating 79.4 Data analytics also provide a treasure trove of insights to companies who seek to improve or adapt their products.

Self service 207

Self service Analytics Transportation Healthcare 207

JivoChat

NOVEMBER 7, 2022

A network can reduce costs, increase productivity, and link devices to machinery. . Companies that use manual methods of sharing information across teams without a network increase mistakes and slow productivity. A network connects multiple devices through hardware called switches and routers using ethernet cables.

Wireless 75

Wireless voip Management 75

TechSee

OCTOBER 16, 2018

While in theory, smart devices should be easier to set up – most are wireless and can be remotely connected; in reality, the setup of smart devices can present significant challenges to the consumer. Early adopters of smart home products tended to be DIY-ers or highly technical and were able to self-onboard with ease.

Self service 138

Self service Wireless Chatbots Entertainment 138

TechSee

FEBRUARY 14, 2022

Each 5G hardware provider has unique equipment and technology, necessitating internal field technicians and third-party contractors to be properly trained on installing multiple devices in order to deliver on this tremendous opportunity. Here are a few: Device Recognition. Scarcity of Skilled Technicians. Job Verification.

Technology 109

Technology Wireless Self service Telecommunications 109

AWS Machine Learning

DECEMBER 22, 2023

To complete training and launch products in a timely manner, customers rely on parallelism techniques to distribute this enormous workload across up to thousands of accelerator devices. PyTorch offers Fully Sharded Data Parallelism (FSDP) as its main method for supporting large training workload across many compute devices.

Scripts 97

Scripts APIs Engineering Finance 97

TechSee

NOVEMBER 26, 2019

But after unboxing their new devices, they struggled to install them and couldn’t figure out how to configure the apps. 40% of the US population have already adopted such devices, with smart speakers (49%) and smart thermostats (32%) the most popular gadgets. After trying numerous times, they finally gave up and returned the systems.

Surveys 104

Surveys Self service Entertainment Contact Center 104

VirtualPBX

MARCH 7, 2024

Integration with other technologies: VoIP seamlessly integrates with various software applications, such as CRM systems and unified communications platforms, enhancing productivity and collaboration. Device compatibility: VoIP is accessed using a variety of devices, including desktop computers, laptops, smartphones, and dedicated VoIP phones.

voip 52

voip Telecommunications Wireless CRM 52

Momentum Telecom

JUNE 6, 2022

Momentum meets the need for real-time communication and collaboration for dispersed teams with our technologically advanced productivity tools. Remote and hybrid teams need solutions that allow them to stay productive – on any device. Remote and hybrid teams need cloud solutions that enable productivity.

Telecommunications 98

Telecommunications Construction Service level Technology 98

TechSee

OCTOBER 19, 2021

Product returns are a costly proposition for the vast majority of manufacturers and retailers. Managing these product returns takes a significant bite out of a company’s bottom line. The objective is to impose a financial penalty on consumers who intentionally plan to return a product after purchasing it. of total U.S.

Average Handle Time 124

Average Handle Time Sales Analytics Technology 124

AWS Machine Learning

JUNE 15, 2022

Edge is a term that refers to a location, far from the cloud or a big data center, where you have a computer device (edge device) capable of running (edge) applications. Edge computing is the act of running workloads on these edge devices. These ML models can then be invoked by the edge application.

Transportation 76

Transportation APIs Big data Wireless 76

TechSee

OCTOBER 2, 2018

As more and more products become connected to the Internet of Things (IoT), this concept has the potential to have a greater impact in the day-to-day activities of maintenance and technical support. Technical Support in the age of Digital Twins. Remote troubleshooting.

Technology 176

Technology Customer Support Technical Support Self service 176

Avoxi

FEBRUARY 22, 2022

Watch productivity grow when you give your reps the full power of your unified communications platform through their mobile device. Building a Modern Call Strategy: 6 Call Management Mobile App Benefits Easily build an effective modern strategy with a phone app for inbound and outbound calls!

Management 118

Management Contact Center 118

TechSee

APRIL 28, 2020

household currently contains 11 connected devices , and as that number grows in the coming years, driven largely by the rollout of 5G, the challenge for enterprises is twofold. On the one hand, they need to deliver the products and services consumers want in multiple formats. The average U.S. Omnichannel Strategy is Out.

Entertainment 124

Entertainment Enterprise Technology Customer Experience 124