Quality Contact Solutions

FEBRUARY 3, 2023

With many types of telemarketing services for businesses, it’s not always easy to identify the most relevant to support your goals. The good news is that most outsourcing partners will help find the best solution to accomplish your objectives. In addition, your telemarketing partner acts as an extension of your team.

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Quality Contact Solutions

JANUARY 5, 2023

We exist because the world is driven by sales. Everything we have is tied back to a sale that was made from a conversation that was had, which all started by generating that first lead. How can you get more leads and how can you make sure that your sales team is capitalizing on those leads? Think about it.

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Quality Contact Solutions

FEBRUARY 12, 2021

For decades, businesses have used outbound telemarketing to facilitate their sales efforts. From direct telephone sales, appointment setting for their outside sales teams, toll-free inbound numbers, product & customer satisfaction surveys, and countless other ways. It all boils down to control.

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Quality Contact Solutions

MARCH 4, 2021

By Steve Korn, Business Development Executive If you are in the commercial roofing industry, outbound telemarketing services need to be in your sales model as the industry has billions of dollars in sales up for grabs each year. Yes, that’s right…billions of dollars in sales is very exciting. Wait, what?

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Quality Contact Solutions

DECEMBER 31, 1969

Note: When we use the term outbound telemarketing , we’re talking about placing cold calls to prospects to set business to business appointments. Clients are hesitant to lose control of one of the most important elements of their marketing and sales operation: setting appointments for their inside sales staff.

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Quality Contact Solutions

MARCH 24, 2022

The best solution is using outsourced telemarketing services for insurance agents. Why Outsourced Telemarketing Works. As the hard-grafting on the front lines intensifies, more and more independent agencies outsource their most challenging task : finding new business. Here’s why. Flexibility in staffing.

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Global Response

NOVEMBER 6, 2023

As such, it’s essential to tread carefully when it comes to legal compliance in outsourcing your call center. But that doesn’t mean you should never outsource—what it does mean is that every business should be well aware of the key legal considerations before they begin outsourcing their call center. GDPR compliance.

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Call Center outsourcing Telemarketing Healthcare 62

Quality Contact Solutions

APRIL 15, 2021

Teaching the different skills required for outbound and inbound telemarketing training is more important than ever before. As different as the job descriptions for inbound and outbound telemarketing are, the training required to perform these jobs is just as diverse. The one size fits all or blanket training approach doesn’t work.

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Quality Contact Solutions

DECEMBER 31, 1969

Technology has made it possible for outsourced call centers to leverage a remote workforce both effectively and efficiently outside of traditional offices, which is great! Making the decision to leverage a remote workforce as part of your outsourced call centers strategy isn’t as easy as just “setting up shop”.

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Quality Contact Solutions

JUNE 12, 2020

In the world of inbound call center outsourcing, many things are going to factor heavily in deciding which call center to use for inbound call handling. You can utilize offshoring for call center outsourcing if you are looking for the best prices. Still, there are several reasons why telemarketing services are best in the U.S.

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Vcaretec

JULY 18, 2023

It's a wise move to decide to call center outsourcing solutions so you can maintain your attention on what matters most—running your business! If you're not careful, outsourcing could cause you more problems than it's worth. Together, they can support the success of your outsourced project. Be Clear Clarity is crucial.

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Quality Contact Solutions

OCTOBER 4, 2022

That’s why we’ve compiled four best practices to help you meet your sales goals and keep your team busy. Determine what your sales goals are monthly, quarterly, and yearly. Determine what your sales goals are monthly, quarterly, and yearly. 8 Key Metrics Telemarketing Companies Need To Evaluate Performance.

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Quality Contact Solutions

DECEMBER 31, 1969

Many companies use telemarketing to set appointments. Regardless of the industry, the keys to telemarketing appointment setting success remain the same. The telemarketing appointment setting team must have a good understanding of your core products and services. In telemarketing appointment setting, attitude is 80% of the job.

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Quality Contact Solutions

DECEMBER 31, 1969

Organizations often look to our team to help generate qualified telemarketing leads in an effort to keep internal sales pipelines full. Sales teams invest a lot of time, and companies spend a lot of money working on generating opportunities to fill the sales funnel. The question is, how does the sales pipeline stay full?

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Quality Contact Solutions

DECEMBER 31, 1969

If you want to assemble the perfect telemarketing center team , I’ll share with you my Avenger Method. While it might be good to clone certain aspects of that team player, a truly Avenger-worthy telemarketing center management team is well rounded and has balanced strengths across the team. Thor is the God of Thunder.

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Quality Contact Solutions

FEBRUARY 26, 2021

We believe an indepth review will demonstrate our commitment to data security, and meeting the compliance needs of our clients today and in the future.” The QCS expertise resides in providing turnkey outsourced call center services that augment sales and marketing programs across various industries.

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Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing Companies Must Provide Both Quality and Quantity. Telemarketing Companies Must Understand the Business Challenges. Understanding the customer’s problem is sales 101 right? Telemarketing Companies Employ the Power of Persistence. Or send us an email at sales@qualitycontactsolutions.com.

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Vcaretec

SEPTEMBER 11, 2023

Hiring a professional Call Center Outsourcing Company is a trend that is quickly gaining on; it is commonly accepted in the business world that outsourcing makes businesses healthier. Flexible call center services may be obtained through outsourcing. A Call Center Outsourcing Company can help with that.

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Quality Contact Solutions

NOVEMBER 10, 2022

The right outbound calling center allows an organization to accomplish more with marketing and sales. When done right, an outbound calling program consistently provides qualified appointments to your sales team without them having to do the tedious calling.

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Anexa BPO

MARCH 10, 2021

Business Process Outsourcing (BPO) provides access to professional freelance workers or companies specializing in services your company may not have the means to provide. More and more businesses rely on outsourcing via BPO companies to take on any workload that isn’t being efficiently managed. The Pros and Cons of Outsourcing.

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outsourcing Telemarketing Business Process Outsourcing Customer retention 75

Quality Contact Solutions

DECEMBER 31, 1969

At QCS we have high expectations for our call center outsourcing experts. Meet Kelli Barabasz. Kelli Barabasz is a call center outsourcing expert and has the trifecta of team qualities. Kelli’s call center outsourcing experience includes Inbound and Outbound call center operations management and client services.

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Quality Contact Solutions

DECEMBER 31, 1969

In early 2020, the biggest problem facing top telemarketing companies in the U.S. Now, at the end of March 2020, we are facing an unprecedented dramatic shift in the SWOT analysis of the top telemarketing companies in the U.S. The telemarketing and call center industry was an early adopter of the work from home (WFH) business model.

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Quality Contact Solutions

DECEMBER 31, 1969

Many companies outsource their inbound call center work. When you outsource your call center work to a trained and highly skilled group of agents, it benefits you because your customers had a good experience. When you outsource to a company that has the latest and most up to date technology, your customers can tell.

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outsourcing Call Center Telemarketing call center solutions 40

Anexa BPO

SEPTEMBER 19, 2020

This includes surveys, specialized tools and software which collect data through social and online channels, as well as direct interaction with customers through activities such as telemarketing. The latter is often achieved via outsourcing (BPO) companies. Telemarketing Understood. Telemarketing and Insight Go Hand-in-Hand. .

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Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing is alive and well, despite what you will hear about the inexorable rise of online marketing and social media. Break the outbound telemarketing script up into logical sections so the customer knows where they’re being taken. Remember, it’s a phone call, not a high-level technical strategy meeting.

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Quality Contact Solutions

OCTOBER 10, 2022

10 Ways to Use an Outbound Telemarketing Partner. However, with too much on their plate and spread thin, management can quickly become a pitfall to any program. Here are my recommendations: Training: 1 Trainer to every 10 Trainees (based on the complexity of the sales program) Supervisor: 1 Supervisor for every 12 agents.

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Quality Contact Solutions

DECEMBER 31, 1969

It’s not uncommon for organizations to look towards outsourcing to support business demands that it cannot handle. This could be sales, accounting, customer service, payroll and general human resource management. Here are 6 reasons why technical support call center outsourcing is a great move for your business. It really isn’t.

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Quality Contact Solutions

DECEMBER 31, 0001

Organizations often look to our team to help generate qualified telemarketing leads in an effort to keep internal sales pipelines full. Sales teams invest a lot of time, and companies spend a lot of money working on generating opportunities to fill the sales funnel. The question is, how does the sales pipeline stay full?

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Telemarketing Sales Management B2B 40

Quality Contact Solutions

DECEMBER 31, 1969

Are you considering outsourcing your inhouse customer care? There are many key steps and factors that come into play when considering outsourcing. How do I pick the right outsource partner? So, how do you Successfully Outsource your Inhouse Customer Care? Find your outsource partner. Find your outsource partner.

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OctopusTech

MAY 10, 2018

A telemarketing service is a quick and affordable method that uses the telephone to contact prospective customers in order to help generate leads, make sales along with gathering marketing information. Besides agents calling directly, pre-recorded sales talk is also used to be played over the phone upon automated dialing.

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Quality Contact Solutions

DECEMBER 31, 1969

Meet Julie Kramme. Julie is an outsourced telemarketing and call center operations expert. There are 3 characteristics that make Julie a great Sales Executive with QCS. Julie works hard after the sale to ensure each client program is successful. How to Calculate Call Center Outsourcing Cost: Outbound.

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Quality Contact Solutions

NOVEMBER 5, 2021

Just because a sales rep can tackle every aspect of the sales process doesn’t necessarily mean they should do it independently. Appointment setting companies use highly trained sales reps to call, qualify, follow up, nurture, and schedule prospects to meet with a sales closer.

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Anexa BPO

MAY 14, 2020

Telemarketing Explained. Telemarketing remains one of the most frequently used tools in connecting with new customers and pitching a product or service. Telemarketing has proven a trusted method of B2C communication as it maintains the gold standard of human interaction. Not Every BPO Company Is the Same.

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Telemarketing B2C outsourcing Marketing 40

Global Response

JANUARY 31, 2024

You’ve decided to outsource customer service to a third-party provider. The Do Not Call (DNC) list : Individuals can register their information on the DNC list to stop receiving telemarketing calls. Many states have additional privacy regulations, call recording laws, and specific telemarketing regulations.

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Call Center Telemarketing Government Healthcare 62

Quality Contact Solutions

OCTOBER 19, 2022

Appointment setting is a key step in the sales process and converting leads into customers. However, it is time-consuming, particularly when handled by a sales team. In addition, outsourcing allows the sales team to focus better on closing deals and increasing sales conversions.

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Call Center Scripts Telemarketing Best practices 98

Quality Contact Solutions

MAY 4, 2021

It’s not any different if you’re trying to find an inbound call center outsourcing partner. Finding an inbound call center outsourcing provider doesn’t have to be complicated or overwhelming. Here are seven inbound call center outsourcing tips for finding the right partner to support your business. Why do they call?

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Quality Contact Solutions

FEBRUARY 10, 2023

On the other hand, if you are all in the same boat (probably anchored somewhere outside of a harbor on the West Coast), then perhaps you’ll need to find an alternate solution to meet your customers’ needs.  If you have inventory readily available or a service that your company can immediately deploy, let people know!

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