JivoChat

MAY 17, 2022

Counting on one of the best CRM for real estate can make a great difference in the life of a realtor. Instead of having to organize the list of clients and leads on multiple spreadsheets, and risk losing valuable information, a CRM (customer relationship management) system will help you to keep track of every opportunity. .

Real estate 75

Real estate CRM Sales Marketing 75

VirtualPBX

JANUARY 17, 2024

VirtualText Forward is a revolutionary Add-On designed to streamline the reception and forwarding of SMS and MMS messages. Effortlessly link your messages to preferred applications, CRM systems, or internal tools. Today, we turn the spotlight on one of our most exciting additions – the VirtualText Forward Add-On.

CRM 105

CRM Customer Support Surveys Management 105

Calltools

OCTOBER 28, 2020

However, a dialer CRM provides call center managers with multiple benefits over a standard dialer. Managers should invest in a dialer that integrates into their customer relationship management (CRM) system. In this guide, learn the benefits of a dialer CRM and discover why you should incorporate this technology into your call center.

CRM 52

CRM Complaint resolution Call Center Upselling 52

JustCall

AUGUST 31, 2023

Our native integration with Zapier helps create seamless and automated workflows across various business applications your cloud phone system is linked with. The updated JustCall x Zapier integration is designed to boost productivity and optimize customer communications. Easily monitor your business-critical workflows with Zapier.

SaaS 59

SaaS CRM Personalization Metrics 59

JustCall

JUNE 29, 2023

We’re thrilled to share that JustCall has launched an integration with Monday.com to improve agent performance and productivity. Seamless Operations with the JustCall X Monday.com Integration Managing customer communication workflows got a lot easier with the JustCall x Monday.com integration.

CRM 52

CRM Accountability Sales Management 52

JustCall

APRIL 23, 2024

Workflow automation : Automatic dialing saves your reps a lot of time. Take that off their plate with workflows that automate these tasks. You should still be able to reach them on other channels like email, SMS, and ideally even WhatsApp. 100+ integrations : JustCall integrates with various CRMs (and other tools).

call center software 52

call center software Sales CRM Analytics 52

JustCall

MAY 11, 2023

With our new release, Salesforce users can install the native JustCall CTI app from the Salesforce AppExchange and unlock improved productivity and user experience for your sales and support teams. The upgraded integration will enable the user to generate automated text messages and build dynamic workflows.

CRM 52

CRM Accountability Sales Analytics 52

JustCall

APRIL 3, 2024

CRM integration: While you can upload lead data using.csv or.xls files, CRM integration should also be available. This decreases manual data entry and enables direct calling from your CRM through click-to-call features (as offered by platforms such as JustCall). Open API for custom integrations and workflows.

Sales 52

Sales CRM Scripts APIs 52

VirtualPBX

JANUARY 17, 2024

VirtualText Forward is a revolutionary Add-On designed to streamline the reception and forwarding of SMS and MMS messages. Effortlessly link your messages to preferred applications, CRM systems, or internal tools. Today, we turn the spotlight on one of our most exciting additions – the VirtualText Forward Add-On.

CRM 52

CRM Customer Support Surveys Management 52

JustCall

FEBRUARY 28, 2024

The question, however, remains which auto dialer suits the unique needs of your sales team and, of course, your pocket and whether it offers integrations, features, reliable customer support, and workflow automation. This means your agents won’t go on a wild goose chase, thus saving precious time and maximizing productivity.

Real estate 52

Real estate CRM APIs Sales 52

JustCall

JANUARY 29, 2024

JustCall is your restaurant with 100+ integrations for any CRM , webhook, or API – while Convoso serves up a mere 14 options. JustCall, the superhero of customer communication, isn’t just a platform, it’s an AI-powered sidekick boosting your productivity. What is JustCall Sales Dialer? The crown jewel?

Sales 52

Sales Abandon rate APIs CRM 52

JustCall

MAY 11, 2023

As a leading communication system for customer-facing teams, JustCall offers integration with 100+ CRM, helpdesk, and business tools. This integration allows you to quickly reach out to leads and clients with click-to-call and SMS solutions, enhancing the overall experience and ensuring no opportunities are missed.

Real estate 52

Real estate Call Logging CRM Sales 52

3CLogic

DECEMBER 1, 2022

26% want to use SMS for customer care. An organization’s system of record manages service workflows and data, while a cloud contact center solution manages service interactions. Of the respondents surveyed: 28% want to record and store calls on demand. 23% need the ability to automatically log calls.

contact center solutions 52

contact center solutions Cloud contact Contact Center Interactive Voice Response 52

VirtualPBX

JUNE 21, 2023

Furthermore, embracing remote work promotes work-life balance, boosts employee morale, and increases productivity. Integration with CRM and Productivity Tools : VirtualPBX seamlessly integrates with popular CRM and productivity tools , offering a centralized platform that streamlines your workflow.

voip 98

voip Call Logging Telecommunications Morale 98

JustCall

FEBRUARY 2, 2024

You guessed it right — a good dialer software dialing its way through hundreds of leads in minutes, addressing agency productivity, and conversion rates. It’s a decent dialer, sure, with some basic automation and SMS thrown in. What raises a good sales team to an unstoppable sales force? Not even close. What is the PhoneBurner?

Sales 52

Sales APIs Engineering CRM 52

JustCall

APRIL 9, 2024

> Kixie PowerCall: A PC/mobile compatible dialer with a Do Not Call list and auto-SMS functionality. > CRM integration: The best VoIP dialers integrate with your CRM software, allowing automatic data syncing and personalized communication tailored to each customer’s needs. On-screen scripts for live calls.

voip 40

voip Sales Scripts CRM 40

JustCall

JULY 18, 2023

Over the last 7 years, we have been committed to continuously enhancing our product and improving the user experience. In June, we announced our new AI-powered Conversation Intelligence platform, JustCall iQ, to enhance agent onboarding, agent productivity with improved analytics to help your team be more productive.

Analytics 52

Analytics CRM Sales Technology 52

JustCall

APRIL 3, 2023

Its powerful features, such as the power dialer and workflow automation, empower representatives to drive more conversions while lightening their workload. It comes with many features, such as auto-dialer, native integration, SMS workflow, VoIP, call tracking, and intelligent analytics, making it one of the best PhoneBurner alternatives.

voip 52

voip Interactive Voice Response CRM Coaching 52

JustCall

APRIL 3, 2023

A business phone system and a customer relationship management (CRM) system are the lifelines of any sales and customer support team. With a global market share of nearly 24% in 2021, Salesforce is undoubtedly a leader in the CRM vendor market. Simply put, automation makes your workflow easy and efficient.

voip 52

voip CRM Call Logging Contact center software 52

aircall

DECEMBER 1, 2022

This article explores exactly this and it will support you on your journey toward better efficiency, enhanced productivity, and, importantly, improved customer satisfaction. Here are some examples of tools that integrate with both WhatsApp and Aircall to create more efficient workflows and better customer experiences: Kustomer.

APIs 117

APIs Customer Support Wait times Chatbots 117

3CLogic

JANUARY 9, 2024

Chances are, however, simply adding cloud capabilities as an additional layer on top of your current communications platform will have minimal impact on your business if little thought is given to how these are weaved into your workflows and processes. So, how can your organization stay competitive in 2024?

Contact Center 52

Contact Center Interactive Voice Response Self service CRM 52

Hodusoft

JULY 19, 2023

Features such as automatic call distribution , IVR, and CRM integration make call routing more efficient, enable personalized communications, and give agents access to customer data which results in faster resolution to inquiries and improved customer satisfaction. Prioritize features that meet your precise business needs.

call center software 98

call center software Call Center Interactive Voice Response Average Handle Time 98

JustCall

OCTOBER 25, 2023

Similarly, any disruption in workflows can cause a drop in productivity and delay in response times. Customer Relationship Management (CRM) Integration Since we’re on the subject of data management, it bears mentioning that the call center software should also integrate seamlessly with CRM systems.

call center software 52

call center software Contact center software CRM Call Logging 52

3CLogic

OCTOBER 28, 2022

Midway through 2022, management software giant SAP released the next generation of its business intelligence CRM software, SAP Service Cloud. Today, customer service is a critical part of the value chain,” says Nitin Badjatia, SVP of Product Marketing & Solutions Management for Sales Cloud and Service Cloud at SAP.

contact center solutions 52

contact center solutions Cloud contact Contact Center Interactive Voice Response 52

JustCall

OCTOBER 29, 2020

But SMS is always read and acted upon. As for business and organizations, SMS automation is a flexible channel to multiply customer engagement and hence, customer retention rates. You can automate your text messages or SMS at any time. Automated text messaging, as the name suggests, are text or SMS that are sent automatically.

CRM 98

CRM Banking Accountability Customer retention 98

JustCall

MAY 10, 2023

JustCall’s seamless integration with Pipedrive is transforming the way sales teams communicate with leads and manage their workflows. With the recent addition of a native dialer , businesses can now streamline customer-facing communication and be more productive to achieve better results.

Sales 52

Sales Analytics Coaching CRM 52

JustCall

MARCH 7, 2023

It has been named one of the 50 best customer service products of 2023 by G2. It comes with modern capabilities that empower sales and support agents to be more productive, perform optimally & achieve their goals faster. In addition to cloud phone features, JustCall also offers bulk SMS/MMS solutions.

Customer Service 52

Customer Service Average Handle Time SaaS Telecommunications 52

JustCall

FEBRUARY 28, 2024

Explore these options to find a cost-effective solution that boosts your team’s productivity and ROI. In such cases, exploring alternatives that offer seamless integration with your specific set of tools could enhance your sales team’s productivity and ease of use.

Real estate 52

Real estate CRM Sales Analytics 52

CX Global Media

FEBRUARY 6, 2019

It’s the trap of managing workflow for efficiency. Therefore, CRM approach to CX is the right way to do a modern service. For example, if I ordered a meal and I want to change that meal when I’m on the way to pick it up, I want to be able to use SMS or text right now. The second thing, is productivity. I’m cursed.

Contact Center 270

Contact Center B2C Coaching Call Center 270

Cisco - Contact Center

FEBRUARY 19, 2021

Businesses now compete not only on products and services, but also on the quality of the interactive experience they can offer to their customers. It also supports standard channels like voice, chat, SMS, email and in-app notifications. And they really appreciate it when you can anticipate issues and proactively reach out to them.

Customer Experience 128

Customer Experience Contact Center APIs contact center solutions 128

JivoChat

AUGUST 7, 2023

For small to big companies, counting on effective software such as Brevo, which provides solutions for multiple needs in sales and marketing can make a huge difference in productivity. From a sole email marketing platform, this software-as-a-service (SaaS) business now offers a complete customer relationship management (CRM) suite.

APIs 75

APIs Sales Analytics CRM 75

JustCall

MARCH 28, 2023

It’s important that they have the right tools that not only help them complete daily tasks but also empower them to be more productive and efficient. For example, if a sales team is struggling in tracking leads, pipeline-driven CRM software may be the solution. They may have a different perspective on the tools that are needed.

CRM 52

CRM Sales Scripts Analytics 52

Totango

APRIL 5, 2022

Integration of NPS surveys with other relevant tools, such as CRM apps and email autoresponders. Advanced NPS tools may provide additional features that help implement practical workflows to act on survey results. You can also set up automated workflows that are triggered based on personalized survey responses.

Upselling 103

Upselling Surveys Analytics Customer retention 103

JustCall

APRIL 23, 2020

JustCall, a Cloud telephony solution, helped them seamlessly connect and stay productive. The business development team got to know that SMS has a staggering open rate of +95%. As they had Pipedrive as CRM they started to search for bulk SMS services that have connectivity with Pipedrive. Sales is a number game.

Interactive Voice Response 105

Interactive Voice Response CRM Healthcare Average Handle Time 105

JustCall

JANUARY 29, 2024

Advanced dialer features: JustCall Sales Dialer offers dynamic dialing, predictive dialing , and advanced workflows that get your productivity and sales numbers up. As a whole, JustCall is an AI-powered customer communications platform with a ton of nifty voice, SMS, analytics, collaboration , and automation features.

Sales 52

Sales APIs Analytics Abandon rate 52

JustCall

MARCH 9, 2021

In this blog post, we will be covering the different functionalities of the JustCall- Keap integration that contribute to seamless workflows. As a Keap (previously called InfusionSoft) user, you understand how time-consuming constantly switching between the CRM and phone system is. Keap (f.k.a., Click to Text Icon in Your Keap Account.

CRM 52

CRM Accountability Call Center Sales 52

JustCall

APRIL 3, 2023

One way to accomplish this is to integrate your existing phone system with customer relationship management (CRM) software. If you already use JustCall as your phone system, integration with Zendesk CRM can help you provide a better customer experience. How Can Zendesk CRM Integration with JustCall Benefit You?

Customer Experience 40

Customer Experience CRM Analytics voip 40