Guest Post: Is Your Customer Journey Aligned with Brand Expectations? If Not, It Could Be Costing You Sales
ShepHyken
DECEMBER 9, 2022
And more importantly, how can you ensure that it’s not costing you sales? Some examples of brand expectations include providing excellent customer service, having a well-designed website, and offering high-quality products or services. What is a contact center CRM? . Increased cross-selling and upselling opportunities .
Let's personalize your content