Chatbots Healthcare SaaS Technology 
Revation Systems
MAY 25, 2022
So, we wanted to take some time and highlight (or clarify) some of the ways Revation’s technology stands apart from the unified communications crowd and what that means for your organization. Customers need to trust that their information is safe, especially in healthcare and banking when information is extra sensitive.
Solvvy
JUNE 22, 2022
Chatbots help you meet this demand by allowing your customers to type or ask a question and get an answer immediately. But the relevance of that answer can vary depending on the type of technology that powers the solution. When they search your website for answers or reach out for customer service or support, they want answers now.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CSM Magazine
OCTOBER 13, 2021
In healthcare, there’s an increase in seasonal colds and flus putting pressure on existing services; in retail, there’s meeting the demand of the Christmas season. There will be those companies that already have the teams, processes and technology in place to cope with whatever disruption and demand come their way.
JivoChat
APRIL 28, 2021
When it comes to private matters (such as healthcare), some people may be uncomfortable chatting on the phone with reps. According to McKinsey , companies that diversify the technology they use for customer support can increase customer satisfaction by 15-20% and increase conversions by as much as 20%. Chatbot support.
CSM Magazine
MARCH 18, 2021
Cognigy , an internationally successful pioneer in customer service automation, offers one of the leading Conversational AI platforms (think voice- and chatbots). Chatbots rarely help. As customers, chatbots often make us feel blocked from getting the information we are looking for. Why are chatbots used in the first place?
Uniphore
JANUARY 25, 2022
As we’ve seen with other innovations, the more familiar people become with the technology, the more they expect to see it. As more companies incorporate emotion AI into their customer journey, customer comfort with, and subsequent demand for, the technology grows. Every Company will be a Technology Company.
Comm100
JANUARY 5, 2021
Over the years, SaaS developers have worked with businesses to increase the efficacy and security of this vital customer service channel: most of today’s live chat providers offer some level of password protection and data encryption to help companies manage sensitive data. Vulnerable chatbots. Software updates.
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