Cisco - Contact Center

JANUARY 22, 2024

billion lives we’ve changed for the better represent approximately … Read more on Cisco Blogs Last month, Cisco announced we exceeded our ten-year goal to positively impact one billion lives – more than one year early.

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aircall

NOVEMBER 7, 2022

At Aircall, we believe in building strong partnerships with best-in-class products to provide the best possible experience for our customers. Keep reading to gain a deeper understanding of the partnership and what you can expect. . says Louis Dumortier , Strategic Partnerships Manager at Aircall. What is ActiveCampaign?

Call Logging 89

Call Logging CRM Sales Marketing 89

Nicereply

JULY 24, 2023

“What are partnerships and how do they tend to work in a customer experience context?” These types of value-add services can easily be created with strategic partnerships in Customer Experience with companies that complement what you do. What are partnerships and how do they tend to work in a customer experience context?

Customer Experience 52

Customer Experience outsourcing Marketing Education 52

JivoChat

OCTOBER 25, 2022

Nowadays, there are multiple ways how to monetize a blog. You will need to analyze what are the most effective strategies to implement on your blog and make money with them. It’s necessary to take into consideration what your goals with the blog are, the skills you have, and the actions you would enjoy dedicating yourself to. .

Advertising 75

Advertising Sales Marketing Best practices 75

Cisco - Contact Center

NOVEMBER 14, 2023

With… Read more on Cisco Blogs A Cisco study reveals serious gaps in AI readiness around the world. But opportunities are massive, and Cisco is ready to help. Technology change is never easy. AI is uniquely complex.

Technology 98

Technology 98

Cisco - Contact Center

MAY 31, 2023

Five short years ago, Cisco embarked on a partnership with the United States Golf Association (USGA) , marking our first official foray into the sport of golf. We recognized an industry ripe for… Read more on Cisco Blogs

Entertainment 52

Entertainment 52

aircall

OCTOBER 13, 2022

This next phase of the partnership will create a destination for SMBs, providing a suite of features to grow their business . To cement this new level of partnership, the two leading companies are offering new advantages to their respective customers. New York, October 13, 2022.

CRM 54

CRM Customer centricity Education Customer retention 54

Cisco - Contact Center

DECEMBER 22, 2023

The content from the main stage keynotes and breakout sessions… Read more on Cisco Blogs It was great to see many of you at Cisco Partner Summit 2023 and to have many others experience the Partner Summit Digital broadcast.

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ShepHyken

MAY 10, 2019

Another benefit of having a successful partnership with international agencies is that you’d be able to offer 24/7 support. The post Guest Blog: What is Outsourced Customer Support and Why Do You Need it appeared first on Shep Hyken. You can then broaden your customer base by offering support in languages other than English.

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outsourcing Customer Support Customer Service Technology 270

Comm100

NOVEMBER 15, 2022

For more information on why digital-first customer service strategies are growing, check out this blog.). Book a call today with Comm100 today to explore partnership options and we’ll sweeten the deal with a free gift box. Here’s what they had to say about the partnership: “What could have taken us years, literally took us minutes.

Upselling 80

Upselling Chatbots Customer retention Analytics 80

Cisco - Contact Center

FEBRUARY 29, 2024

This blog features Cisco’s par… Read more on Cisco Blogs The Social Impact Partner Spotlight series highlights various Cisco non-profit organization partners that are helping transform the lives of individuals and communities.

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aircall

MARCH 5, 2021

Product partnerships are an important part of any business, but especially so with an app marketplace. The Importance of Product Partnerships for Your App Marketplace. Before we get into the importance of product partnerships for your app marketplace, let’s define what an app marketplace is in the first place.

voip 62

voip SaaS Airlines Transportation 62

Cisco - Contact Center

JANUARY 24, 2024

This blog f… Read more on Cisco Blogs The Social Impact Partner Spotlight series is a new series highlighting various Cisco non-profit organization partners that are helping transform the lives of individuals and communities.

Education 86

Education 86

Cisco - Contact Center

JANUARY 30, 2024

The theater complex w… Read more on Cisco Blogs But whether we go out or stay in, we’re relying on countless, mostly invisible pieces of technology that create and coordinate our every experience.

Technology 73

Technology Management 73

Cisco - Contact Center

FEBRUARY 21, 2024

Organizations worldwide are r… Read more on Cisco Blogs Co-Authored by Julie Greene , Cisco Business Development Director, Computacenter Globally, we’re witnessing a surge in interest and initiatives focused on sustainability.

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ShepHyken

DECEMBER 13, 2019

Maintaining great partnerships. The post Guest Blog: Winning Tactics for CX Vendor Selection appeared first on Shep Hyken. Choose wisely, find the right fit for you, and negotiate what your business needs are. Know beforehand what you are willing to negotiate on and what you are not. Try to empathize with your vendor.

APIs 254

APIs Enterprise Government Customer Experience 254

ShepHyken

JULY 12, 2019

His charter also includes fostering and driving key technology partnerships as a way to accelerate product innovation. The post Guest Blog: How to Use FM Machine Learning and AI to Improve the Customer Experience appeared first on Shep Hyken. For more articles from Shep Hyken and his guest contributors go to customerserviceblog.com.

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Customer Experience Technology Enterprise Analytics 266

Nuance

AUGUST 25, 2020

The post Mentoring Matters: partnerships can make a real difference appeared first on What’s next. Visit Nuance's What's next blog to see the full content. Mentees and mentors talk [.] This is a summary.

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Creative Virtual

FEBRUARY 18, 2020

When Mandy Reed invited me to do a guest blog, I was quite honoured and of course jumped at the chance, so Thank You once again Mandy. The significance of this post is that it coincides with the announcement of a partnership between Creative Virtual and Spitch, something that I am very proud of to say the least.

Interactive Voice Response 52

Interactive Voice Response Self service Consulting Consulting 52

Tethr

DECEMBER 29, 2020

Here are our top ten blogs of 2020: 10. Any list of our top ten blogs would be incomplete without mention of our partnership with J.D. Coming in at #7 on our “top ten blogs” list, this blog discusses what metrics to look at in order to take real actions that create real high-value business outcomes. .

Analytics 72

Analytics Call Center Enterprise Sales 72

Altivon

JULY 23, 2020

eMite announced our partnership on July 9, 2020 on the eMite blog. We are excited to announce our new partnership with Altivon, as they are passionate contact center experts who design flexible contact center solutions for today’s objectives and tomorrow’s evolving needs.

Chief Customer Officer 52

Chief Customer Officer contact center solutions Contact center software Contact Center 52

Cisco - Contact Center

AUGUST 23, 2023

Like Superman and Batman, it’s a pairing of legends, and customers… Read more on Cisco Blogs What happens when two technology superpowers team up to deliver best-in-class solutions and services?

Technology 92

Technology 92

Nuance

FEBRUARY 17, 2021

The post 5G and AI: A partnership that’s going to revolutionize CX appeared first on What’s next. Visit Nuance's What's next blog to see the full content. With the ultra-low latency of its new network architecture, 5G is set to transform customer experiences [.] This is a summary.

Customer Experience 57

Customer Experience Enterprise 57

ClientSuccess

JUNE 18, 2021

Over the past few years, I’ve redesigned how I kickoff the initial engagement with our customers by starting with a Partnership Kickoff Meeting. The Partnership Kickoff does not necessarily replace the Onboarding Kickoff, although it can, depending on the complexity of your Onboarding process. Align on Partnership Expectations.

SaaS 59

SaaS Metrics Technology Personalization 59

SmartAction

JULY 14, 2021

Aarde Cosseboom, Senior Director of GMS Technology, Analytics, and Product at TechStyle, saw the value in a partnership with a company dominating the conversational AI space early on in his role. The post SmartAction + TechStyle = A Conversational AI Partnership at its Best appeared first on SmartAction.

Virtual Agent 57

Virtual Agent Analytics Contact Center Call Center 57

Cisco - Contact Center

APRIL 13, 2023

For years now EVS and Cisco have been partnering together, pioneering innovative technologies that power the infrastructure needed for IP based LIVE production, and accelerating the move from… Read more on Cisco Blogs

Technology 93

Technology Entertainment 93

Cisco - Contact Center

FEBRUARY 28, 2024

Amsterdam earlier this month, you might not have noticed that the venue featured a Private 5G Network established in partnership with NTT DATA. Spanning two… Read more on Cisco Blogs For those who joined us at Cisco Live!

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Cisco - Contact Center

NOVEMBER 27, 2023

This blog features Cisco’s partnership with Read more on Cisco Blogs The Transformational Tech series highlights Cisco’s grant recipients that use technology to help transform the lives of individuals and communities.

Technology 92

Technology 92

CallSource Insights

SEPTEMBER 14, 2020

The post Voice for Pest & CallSource Announce Their Partnership appeared first on CallSource. CSR Coaching and Review Management services allow a PCO to capitalize on their sales and marketing efforts, the company says.

Advertising 59

Advertising Coaching Analytics call center solutions 59

Cisco - Contact Center

NOVEMBER 17, 2023

Co-authored by Rodney Clark , SVP of Partnerships and Small & Medium Business Thank you to all of our Partners who joined us digitally or traveled to Miami Beach for Cisco Partner Summit 2023. This… Read more on Cisco Blogs

Management 103

Management 103

Totango

APRIL 9, 2024

This signifies that fostering an exceptional partnership between CS and sales teams — vital for long-term revenue growth, begins with understanding which customers can derive the highest value from your products and services over time. They unanimously agreed that 2024 is the year of the ICP (Ideal Customer Profile).

Sales 106

Sales Outbound sales Revenue potential Accountability 106

Cisco - Contact Center

DECEMBER 7, 2023

Having just returned from AWS re:Invent 2023, I can tell you that the energy and excitement surrounding the Cisco and AWS partnership could not be higher. Not only am I hearing this from our… Read more on Cisco Blogs

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Cisco - Contact Center

NOVEMBER 6, 2023

Today, I am excited to share that Rodney Clark will be joining Cisco as our new Senior Vice President, Partnerships and Small & Medium Business. In this role, Rodney will empower and enable Cisco’s g… Read more on Cisco Blogs

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Sales 98

Cisco - Contact Center

NOVEMBER 17, 2023

Partnerships are the bedrock upon which Cisco innovates and succeeds. In this spirit, Cisco ThousandEyes is thrilled to announce World Wide Technology (WWT) as the winner of the inaugural… Read more on Cisco Blogs

Technology 93

Technology 93

VirtualPBX

MARCH 14, 2024

Each entity, whether it be an S Corp, Partnership, LLC, C Corp, or Sole Proprietorship, has its own set of deadlines to adhere to, adding complexity to the already stressful process of tax filing. While S Corps, Partnerships, and LLCs often have a March deadline, C Corps and Sole Proprietorships typically face an April deadline.

voip 111

voip 111

Totango

FEBRUARY 23, 2024

Apple and IBM Peanut butter and jelly Martha Stewart and Snoop Dogg Marketing and Customer Success They are all unexpected — yet incredibly successful — partnerships. When you think about the opportunity for partnership between marketing and CS, it’s how you can retain that customer and increase their lifetime value.

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Chief Customer Officer Customer centricity Metrics CRM 91

Cisco - Contact Center

SEPTEMBER 12, 2023

This blog features Cisco’s partnership with F… Read more on Cisco Blogs The Transformational Tech series highlights Cisco’s grant recipients that use technology to help transform the lives of individuals and communities.

Technology 91

Technology 91