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Guest Blog: Customer Support Chatbots ? Striking The Right Balance

ShepHyken

This week we feature an article by Ayush Chaudhary who writes about the social media customer support experience. Social customer service allows you to take the interactions with your customers to an even higher level. – Shep Hyken. Think of it as a telephonic IVRS analog for customer support.

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Guest Blog: The Do’s and Dont’s of Using Chatbots for Customer Service

ShepHyken

This week we feature an article by Reuben Yonatan who writes about how using chatbots for customer service properly can be a powerful customer service tool. Chatbots can be great for handling basic customer support functions, communicating with customers when a rep isn’t available and more. – Shep Hyken.

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Top 9 Chatbot Features to Make Your Customer Support a Success

HelpCrunch

From beauty salons to software companies, numerous businesses rely now on chatbots. These virtual assistants bring solutions for customer service and boost the level of engagement.

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Integrate Amazon Lex Chatbot with Facebook

kommunicate

Last Updated on April 27, 2023 In today’s digital age, chatbots have become an integral part of customer service. With the rise of social media platforms like Facebook, integrating chatbots with these platforms has become crucial for businesses to provide efficient customer support.

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How Customer Service Chatbots Can Improve The Customer Experience

kommunicate

Last Updated on January 5, 2023 A customer service chatbot has become a requisite for achieving great customer satisfaction. 60% of millennials prefer chatbots to have their queries addressed! The post How Customer Service Chatbots Can Improve The Customer Experience appeared first on Kommunicate Blog.

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Have You Tried These 6 Chatbot Ideas for Customer Support Automation?

HelpCrunch

If you have already enjoyed the taste of life and experienced all the benefits of live chat support, you might be ready for something more. Something that could automate your customer support as hell. The post Have You Tried These 6 Chatbot Ideas for Customer Support Automation? Truth [ … ].

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8 Exciting Chatbot Apps For Android And iOS

kommunicate

Last Updated on December 1, 2022 leads and also yes, it can help you provide round the clock customer support. Like a chatbot, that, for instance, speaks to you like a friend. Or a chatbot that teaches you English. The post 8 Exciting Chatbot Apps For Android And iOS appeared first on Kommunicate Blog.