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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

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How Amp on Amazon used data to increase customer engagement, Part 2: Building a personalized show recommendation platform using Amazon SageMaker

AWS Machine Learning

This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform. The platform has shown a 3% boost to customer engagement metrics tracked (liking a show, following a creator, enabling upcoming show notifications) since its launch in May 2022.

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How Amp on Amazon used data to increase customer engagement, Part 1: Building a data analytics platform

AWS Machine Learning

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. Solution overview.

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Generating value from enterprise data: Best practices for Text2SQL and generative AI

AWS Machine Learning

In this post, we provide an introduction to text to SQL (Text2SQL) and explore use cases, challenges, design patterns, and best practices. Today, a large amount of data is available in traditional data analytics, data warehousing, and databases, which may be not easy to query or understand for the majority of organization members.

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How Patsnap used GPT-2 inference on Amazon SageMaker with low latency and cost

AWS Machine Learning

This blog post was co-authored, and includes an introduction, by Zilong Bai, senior natural language processing engineer at Patsnap. They use big data (such as a history of past search queries) to provide many powerful yet easy-to-use patent tools. Zilong Bai is a senior natural language processing engineer at Patsnap.

APIs 66
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Promote pipelines in a multi-environment setup using Amazon SageMaker Model Registry, HashiCorp Terraform, GitHub, and Jenkins CI/CD

AWS Machine Learning

Machine Learning Engineer with AWS Professional Services. Prior to this role, she led multiple initiatives as a data scientist and ML engineer with top global firms in the financial and retail space. She holds a master’s degree in Computer Science specialized in Data Science from the University of Colorado, Boulder.

Scripts 99
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Improving CSAT with Predictive Customer Service: Data Analysis

Talkdesk

In this post, we’ll cover a couple of ways to use big data to assist in predictive customer service attempts. When it comes to customers, there’s all sort of data to review, but as far as customer service is concerned, it’s vital that companies know the issues customers are having at various stages of their product usage.